Today is October 12, 2024 we missed our cruise due to an accident on the way to the tour schedule. It was half an hour drive and we purposely started heading off at least an hour before the schedule. Knowing that we would be late, we called them 15 to 20 times, emailed as well but nobody picked up the phone.
Upon arriving there after half an hour of our scheduled tour (2pm) we found many other people (about 20 something) having also missed the tour due to the accident on the way. We waited till the next tour and told them about having missed the tour. They told us to emailed and reschedule. we did as instructed and now it is 6:15 pm and nobody bothered to respond to our email, voice messages and missed phone calls. Is
This how they do business? Very unprofessional and that is very disappointing. looks like they only know how to make money and fool people but doesn't know how to do it professionally and doesn't care about people's feelings.
I will never recommend others to use their service. They are scammers read more