I came across 535 Auto Care as a highly recommended shop in a bunch of Facebook groups I was in…read more Bill and his team took care of my precious car as if it were their own and took the time to do research and even gave me recommendations of sites I could look up for more information on my car. They really went above and beyond in making sure everything was in good shape and even fixed the battery terminal adapter that I couldn't quite get to fit on my own. They've gained a customer for life!

Wow, absolutely amazing! They were recommended to me by someone and they were right. My jeep…read moreCherokee needed the oil filter housing fixed, and I had to wait a week for an appointment and I understand why they are cheap and good service very friendly staff and my car was ready within hours. I will definitely come back here for my future needs.

Excellent prices, expert friendly service. I will definitely go back. They were able to complete…read morethe job in a few hours.

You told me I needed front and rear struts (which were replaced 1 year ago) front and rear brakes (…read moreI knew I needed rear) when I questioned the fronts you told me because my rotors were rusted I needed to replace them (totally untrue)

I had a really good experience here. Brought my car in for an a/c check (I had called and made an…read moreappointment). My car was brought in immediately upon my arrival, and they came and told me what the problem was within a few minutes. They fixed it, and altogether I was in and out in about 45 minutes. They charged me a very fair price. I was referred by a neighbor, and I'll definitely be passing on the recommendation.

These guys are honest and amazing! Helped me with my F250 and did a great job! Drained my tank and…read moredid it in a timely manner.

I've had such a great experience! They're always on time, super reliable, and incredibly kind. As a…read morebusy mom, the convenience of having a mechanic come to my house is everything. They work quickly and efficiently and really know what they're doing--whether it's a major issue or routine maintenance. Definitely my go-to!

$180/labor rate yet unlicensed.. - cuts corners…read more - doesn't follow up on the overall task. - prefers charging for diagnostic fee than actually repairing the car.. my experience was very vague to say the least. - mechanic claims he doesnt charge $180/hour but thats what he charged my sister that lives in St pete... I'd stay away man.

Matt came over and did a diagnostic of my vehicle and told me what was wrong. I later drove my car…read moreto his shop and he made the necessary repairs. He did a great job. I now have in him in my faves list.

Great attitude, quick service, honest. . .and had a cute little helper by his side. Thanks for…read moredriving out to The Villages today!

Above and beyond ... hourly is reasonable for the region …read more.. very competent mechanics ... turnaround is fast ... Front desk good communication, friendly their revised inspection documentation is exceptional overall, as a business, this Pepboy location is a well oiled machine

My last review of this place was 11 years ago. In my review, I noted how they had a bad overall…read morerating and gave 4 stars. A lot has changed. I took my car in for a brake job on 4/8. It was advised that I needed new front pads and rotors, and that a complete brake inspection was done (on my invoice). One month later, I noticed my left front brake was extremely hot, and there was a burning smell. Prior to this, I had noticed some brake noise and slight pull, but did not think of it. I immediately brought it back in. I was told that my caliper was sticking and it would be repaired. That same evening, I called for an update (as they did not follow up) and was told they could not get parts and would not be able to complete for another two days. They ended up completing the work without calling my warranty company for authorization. When I tried to pick up the vehicle, they finally called the warranty company, and my claim was denied as they changed the diagnoses to "failed hose," which should have been done when they replaced my brakes and inspected a month earlier. I finally left with my car three hours later after paying the nearly $600 bill (for the second time). The very next morning, after driving 4 miles, I had smoke billowing out of my brakes. I called the store and was accused by Gloria of "wanting something for free" and she reluctantly covered the tow truck to pick my jeep back up. Later that evening, I called for another follow up (as nobody called me) and was told by Tiffany that it was a defective rotor. She agreed to keep the rotor so I could inspect with Carlos and the tech the following morning when I picked up my jeep. The following morning, I arrived and picked up my Jeep. I asked Carlos to show me the failed rotor with the tech, and he immediately advised that it was NOT the rotor, but rather that the tech did not replace the hoses or complete the actual brake job that they invoiced for. They sent me away with an unsafe vehicle that was never actually repaired, which is a huge safety issue. The shop has since taken zero accountability, and the corporate team is gaslighting me. They have offered a coupon for a future visit, with no real solution for the negligence. As someone that has spent well over $20k with this company, I will no longer be a patron. They need to do better.

Outstanding service from start to finish. My mechanic handled the replacement of the starter motor,…read moreserpentine belt, crankshaft seal, and valve cover gasket with a high level of professionalism, along with completing a thorough exterior engine cleaning. The vehicle is now running flawlessly, and the quality of workmanship is evident in every detail. He was punctual, dependable, and honest throughout the entire process. I highly recommend him for any automotive repair or mechanical service.

This man doesn't speak very much English, and he pretends to be a good person on our initial…read morediagnosis of what could be wrong with the car. He came to my location. I guess he had his family in the car so he wasn't even intending on actually doing any work it seems that day. He put the code reader in and tells me that I'm just having a sensor error more than likely. I told him that I need a new PCV valve installed and possibly the EGR valve needed to be cleaned or replaced according to my other diagnosis I've received and then there was an issue with the spark plug. He told me that the spark plug issue needs to be handled at a muffler shop and then he also pointed out that my wiring was messed up and that he would fix it. We agreed that he would come out the next day. I had an emergency, so I said can we schedule for sometime next week? We both agreed on Tuesday at 3 PM. He did not show up, he said oh he was busy and he said Friday would be better. He did not show up again and then he says oh come to my shop. I say OK, where is your shop? He then says oh don't worry about it, I will be to you in the morning. The morning arrives, he did not show up so I text him what is going on? Are you going to be able to do the job or not? No reply, he left it on Read. He agreed that the hundred dollars was for the diagnostic and labor to fix the wiring and possibly the other things I had mentioned I was concerned about, but he said it was a sensor issue. All in all I would not hire this person. He pretends to be a good person but he is not. He's been reading my messages and just letting it sit there until he feels like replying just to play games on the phone and keep saying he's gonna show up one day and he doesn't all this time. I could've hired an actual professional to fix my vehicle. I don't understand how he's even in business. If he's saying he's busy, guess what I am a customer too so he should be busy making the appointments he makes with me. He doesn't speak good English so if you don't speak Spanish, good luck trying to understand completely what's going on because I barely did. Go to a professional save yourself money that could go towards actually fixing your vehicle. He's a waste of time.