After retiring, I decided to take out some music. I bought a classic guitar and asked who played…read morethe saxophone in high school if she wanted to start practicing together. After pulling out the saxophone 30 years, unused, the cork was decaying, crumbling, and dry . We called around a few places, and these guys were fast efficient and a good price. Around $30. I went in with my wife to pick it up, told the guy I was doing some classical guitar and I got an on the spot private tutor lesson lol. It was pretty awesome. All of the suggestions The guy had for me as a new guitar player were perfect. He recommended me a good book to start with. How to properly hold a guitar, etc.. I know things are cheaper on the Internet, and the two things that he recommended to me were definitely cheaper, however, you can't get this type of service from Amazon .

this place is amazing. Great service good all the way all all the way around Vince is a nice guy…read moreif you're looking to get some equipment worked on or are you just looking to buy stuff for your band

Time after time,Bizarre Guitar has Proven to be an Exceptional Store to find your Dream…read moreGuitars.Don't pay any attention to these snippy wimpy negative people who make comments online.They don't have a Clue. No matter what you do-you can't make everyone happy all the time. They've treated me right,with respect & dignity,given me good deals & delivered on their promises.What more can you ask for? The Top Guitar players in the World shop at Bizarre Guitar,& everyday people too. I will Always check with them First to see what they have available at a reasonable price.Do your research,know your price range & let them help you.My first purchase from them was Great,so I came back again & again. Thanks to Bizarre Guitar,my Neighborhood Rocks & Jimi would be Proud

Initially I thought I was going to buy a used guitar. Tried several and fell in love with the…read moreTaylor 214e Special Edition Grand Auditorium. And I got a great price for it. Came back a few days later for a set up with Frank who helped me the first time. Fast, efficient and knowledgable. Love that the people who work here are so passionate about their music and accomplished musicians. It takes the experience to the next level. I'll be back!

In the past guitar center had some customer service issues and I felt was disorganized, which I had…read moreexperienced, however, my most two recent experiences have been nothing but stellar! I went to get an adaptor cable for my interface and the guy at the counter was very helpful, even when he was slammed. He could've easily turned me away or told me to come back because they were short staffed at the moment, but his pride in offering great customer service shined and he was able to juggle both and accomodate us with what we needed, answer my questions, upsell us and service the other customers as well. Another great experience recently I had was with Aiden, a talented guitar tech there, whom I recommend if you need help with bass or guitar questions. I was looking for a pedal as a Valentine's Day present for my kid, but wasn't sure where to begin. He took the time to listen to my needs and was more than helpful, knowledgeable, patient and informative. He explained specific pedals, price points, provided personal experience examples and even showed me some of his own pedals and how he set up his rig for his noise rock band - Shower Head. He played through some of the effects so I could hear them and answered questions for me that I had specific to daughter's aspiring preferences for sounds she wanted to achieve for her own musical project goals - shoe gaze and punk. With those two employees, guitar center has definitely started hiring and screening for more solid employees that are more than just there as warm bodies to fill space, but real musicians that care about customer service. With that said, it's nice to see that the hiring and quality has definitely improved. I hope this continues.

Up front I'll just say the employees at this store are awesome and are the only reason I'm giving…read morethis place 2 stars. They're always friendly and try their best to help. The problem is this store just doesn't stock much of anything. I leave there empty handed more often than not. If you're looking for anything outside what the majority of people use they will absolutely not stock it. They didn't even have finger and thumb picks the last time I was there. No tone bars for dobro/lap steel. No variety in flat picks, no resonator guitars, no real variety when it comes to strings. As a guitar store, I would think they would stock a variety of things guitarists would want to try, especially cheaper stuff like picks and strings. I don't know who does the ordering for this place but my guess is an AI algorithm at this point. Just another corporate shithole now I guess.

Sadly, this last Reno winter helped me understand why humidity control is necessary for solid wood…read moreinstruments in places with large temperature shifts. My ukulele developed a small crack, and needed repair. At the same time, how lucky to be in a town where a skilled luthier is on hand! Wesley at Strings of Reno (new name of the business) offers free estimates, and when I explained the problem, he gave a very detailed explanation of why humidity control is important and some immediate suggestions on how to manage it in a practical way. His estimate for repair was reasonable, and turnaround time was 3 weeks. Great to know if I need a new setup or adjustment he's nearby! His workshop, by the way, is pretty cool. You can see his tools and an array of instruments and some retail from the customer counter. TIP: From the street, go down the shared driveway/alley and park in the center when you see the "Strings of Reno" sign.

Really impressed with Wesley's knowledge and demeanor. Very friendly and helpful, and his shop (now…read morecalled Strings of Reno) is stocked with all kinds of useful stuff for musicians. His pricing for our ukulele repair was very reasonable and he didn't try to upsell us on anything. Also provide fantastic advice regarding proper humidification. The location itself is a little out of the way, but worth the drive for top-notch service that you can trust.

To be very honest.... the energy here is quite toxic and very unhealthy. I was taking lessons from…read moreDarin for many years, but since his relocation, have moved to be with him. The treatment of their teachers is very unprofessional. I would never recommend this place for music lessons.

Joey Carmon taught my husband and I to play guitar. He's an amazing musician and person who truly…read moreenjoys teaching music. There are other teachers for violin, piano and more. The facility also has a recording studio that students can book.

Love love love Jampro! My daughter has been a student for almost 8 years now. She has taken voice,…read moreguitar, bass and piano lessons here, but has found her passions to be vocals and bass. She has been a part of several amazing bands through Jampro, playing both at their awesome on-site stage and at festivals and businesses here in town. The improvement in her musical talents has been a beautiful and impressive journey that continues to leave me in awe. All of the teachers have been excellent and top caliber musicians themselves. Jampro often served as a safe space for my daughter during some difficult times through the years. They treated her like family and I will forever be grateful. The facility is top notch and every thing you'd expect from a high end studio and more. They even have courses to learn audio production and DJ. I invite anyone to take a tour as you will be wowed by all they offer. The programs are not cheap, but I've found them to be worth every penny and a truly worthy investment in my daughter.

Let me ask you a few questions... Would you believe that…read morethere's a 10,000 square foot facility in South Reno that has a staff of masters level musicians with performance backgrounds that provide instruction on guitar, piano, voice, and stringed instruments in 11 monitored and sound proof practice studios? Would you believe in the same 10,000 sq ft. facility there's a full scale production studio complete with top of the line computers, mixing and sound boards, and an isolation room to record vocals? Would you believe that in that same 10,000 sq. ft. facility there's a 500 person capacity theater with a performance stage decked out with state-of-the-art lights, smoke, and sound that's used to host special events and provide student bands with the real deal experience of playing before a live audience? What about if I told you they also had a full scale production lab where you can learn how to produce music and even learn how to DJ on the best digital turntables available? And last but not least, would you believe me if I told you they also have a music retail store with everything you could possibly want or need, including exclusive brands of effects pedals and other equipment? Welcome to Jampro Music Factory. This is seriously a place like no other, with no detail spared, and a passion for providing the best music education experience you can imagine. Close your eyes and picture the quintessential Hollywood recording studio, complete with wood floors, beautifully decorated walls, and big open windows to see what's going on, and that's what you'll find at Jampro. To me it seems like the new businesses that have opened in the last year have really done a lot to elevate the standards of our community. From bars and restaurants, to our local farmers and artisans, and everything in between. It seems like each week I learn about one more business adding to this momentum, and this past week, it was Jampro Music Factory. Thanks to Robert and Ly S., their Yelp photos, check-ins, and reviews, I now know what it's all about and I can't wait to return!

This place in Reno is a gem. Dod, is a gem. I bought a violin from him in 2000, came back to have…read moreit repaired. His knowledge and passion about his profession is unmatched. He blew me away with his knowledge and recommendations. Even threw in a free viol lesson for me! It is very hard to find this type of quality and care and commitment to one's profession. For one, he answered his phone on a weekend outside of working hours. He was very flexible with meeting me, very friendly, and went out of his way to help me. His prices are probably lower than they should be, he really just cares about his work. He improved the sound of my violin, I didn't even know that could be done. The location threw me off, I wasn't expecting it to be inside of a house. Some of the older photos show it out all. It's no longer at the mall.

I received an electric viola and a carbon fiber viola for my birthday and asked Mr. Dodd to look…read moreat them for me. There were several issues that needed to be addressed (some of which I was unaware of until his discerning eye pointed them out). Mr. Dodd carefully showed me exactly what needed to be addressed, why, and how he proposed fixing it. About a week later (what?!?!, that never happens!), I picked up my violas and was surprised at how much their tone and action had improved. This is a shop of true professionals. As Mr. Dodd was showing me what work needed to be done on my violas, his associate was busy with a wood chisel, shaping a violin. I've asked various violin/viola players I know, (plus my amazing viola teacher), and they all share the same opinion. Mr. Dodd is a fine man - honest, objective, and trusting. And he runs his business that way. I found that to be true. Dodd Violin Shop has my business. 1. Honest. 2. Competent repair shop. 3. Passionate about their art. Very refreshing...