Absolutely best service provided by not coming. I'll explain…read more We have a 20+ year old Whirlpool refrigerator that developed an almost constant drip out of the cold water dispenser. After a growing frustration with it, then checking both Next Door and Yelp, I decided to call Ricardo. He was awesome to chat with about the issue. He was willing to drive out to us and check it, and we were willing to pay the service charge. At his suggestion, he had me text him photos, including the model number and serial number. He called me back a few hours later. He had researched the issue and determined original parts are no longer available. (I had researched separately and had come to the same conclusion.) Ricardo added that in his experience, the aftermarket replacement parts are not the same quality and have been problematic. His recommendation was to plan on replacing the refrigerator if we still wanted that capability. No charge for his time. It was a great experience and highly recommend him.

Diagnosed the problem with our washer, got the parts, and installed them in reasonable time. Nice…read morepeople with a good attitude. I'll definitely call them again if I have appliance issues.

Abel repaired my kenmore washer in a timely manner. Abel communicates well. I would recommend him…read morefor any appliance repairs you may need. He will definitely be my first call on my next appliance repair

Abel seemed like a nice guy. Diagnostic fee was fair but the quote that I was provided after for a…read moresmall repair seemed like I was being overcharged. To diagnose the problem it took about 15 min max. Most of the work was already done as part of the diagnostic and all that needed to be done was to clip on the new igniter for the oven. I looked up the part and not even the OEM part was that high of a cost. I didn't quite see the value of the diagnosis or the quote. Once I declined the quote demeanor changed a bit. Didn't find the quote to be fair and I was not satisfied with the result. Now I gotta replace it myself, I'm not paying for another 15 min diagnosis. UPDATE: I replaced the igniter myself. Literally took me about 10 mins to replace. All I had to do was clip the new one in. A YouTube video saved me hundreds. Some of these repairmen overvalue their expertise I guess. Glad I didn't pay the outrageous price for such a simple job especially since I knew what the problem was be before the diagnosis.

Wonderful place to get your repair Owned by Husband and Wife. They are very nice and do great…read morerepair work

If you are looking for an honest and trustworthy repair person, SNL Appliance Repair should be your…read morego to. They have fixed a few of my appliances (dishwasher and washing machine) and they were honest with prices and whether or not I should repair or replace.

Hello! So I accidentally broke our electric stove by putting too heavy of a pot on it and totally…read moremelted the wiring and everything. I called express appliance services after hours fully intending to leave a voicemail but my call was answered and a very kind and knowledgeable technician named Arman (sorry spelling) came out to examine the stove immediately! He told us what parts we needed and helped us find the exact parts to order and as soon as we had the parts delivered he came out and fixed up the stove! He was fair priced and a true professional! I was able to cook up a feast that night! We won't be calling anyone else from now on!

Aram did a great job getting our washing machine up and running prior to a trip. He is very…read moreprofessional, friendly and knowledgeable. We highly recommend using his services if needed.

I can't recommend this company enough!…read more The Rapid Repair team fixed my dryer, a few weeks ago. As Anthony, my technician and owner of Rapid Repair, was leaving I mentioned that our freezer had stopped making ice and was leaking water both inside and outside. This is when I found out that Anthony's is certified and licensed specifically to repair refrigerators and freezers! We made an appointment and he came back a few days later and saw that the waterline was clogged and the ice maker motor had gone out. He quickly found the parts and came back a few days later to repair our freezer. The repair took about 45-minutes and stated it was a fairly common issue that happens with just wear and tear; nothing serious. He even helped to reset our water line that was pushing on our condenser fan and make a loud noise every so often. In total, we paid $200 that included parts and labor, which I feel is amazing! Anthony is punctual and gets right to work when he arrives. No chitchat, which I greatly appreciate!

Anthony responded to my repair request in less than 10 minutes. He had availability same day and I…read morewas able to schedule at a time that was convenient for me. Our washer randomly started leaking (heavily) yesterday. I reached out this morning and he has already come to diagnose. Unfortunately, it's more worth it to replace than repair. His fee included the diagnostic and labor, however since there wasn't much labor other than the diagnostic he was very negotiable with a lower rate. I would 100% use him again in the future if we ever have another appliance issue.

The Problem: My GE side by side was making a lot of noise. The noise was coming from the freezer…read moreside and was becoming more constant. I noticed it was having issues defrosting and there was a lot of ice buildup. It was also struggling to get to and stay at the correct temperature. The last few months my electric bill has gone up a significant amount and after calling PG&E they suggest it was probably the refrigerator. I called Best Fresno Appliance Repair and they said a service call would be $89 so I agreed. Harry came out and looked at the refrigerator for about 15 minutes checking the ice maker and water filter and door then told me the problem was the Evaporator Fan Motor (a $70 part) and quoted me $450 (less the $89 for the service fee). I was shocked at the price. I asked him if he had the part available and he wasn't sure but said if he ordered one it would only take a few days to get it. I decided to wait on making that decision and he left. After the sticker shock I decided to do some research and after watching 3 maintenance videos I was able to tell the fan was working properly and the problem was a free fix... I just needed to vacuum the coils in the back of the refrigerator (he never looked there). After removing 6 bolts and cleaning the coils and fan with a vacuum and a can of compressed air I put it back together and turned it on. It works like new, no noise, stays at temp, no ice buildup, etc. I went back to PG&Es website and my power usage has cut from 49kwh to 28kwh. I'm not saying they couldn't have fixed an actual problem or they aren't skilled workers but not only would they have replaced a part that was not broken but they would not have addressed the actual issue, probably making me have to pay for them to come out again and hope they figured it out.

Quoted me an absurd repair cost for a washing machine. They negotiated down a little which helped…read more The repair failed the next day and they did come back to fix it. Then the replaced part failed again in the first couple of months, during the part warranty period. I emailed and asked for help. Emailed again. And again. Nothing. Just ghosted me. I feel absolutely let down that such an expensive repair wasn't supported as they promised it would be in writing. Stay away.

Needed a new water heater badly. Ours was circa 1996 and finally hit the skids. Shocked at the…read morecosts as we explored the big box stores. You know the ones (H.D., and L's...?) The price of the unit was one thing: 40 gallon tank, good brands, range of warranties from 3 yrs to 9 yrs, self-cleaning options and not, had prices from about $740 to $900. But, what was most staggering was when I asked about the delivery and installation prices $2100 to $2500!!! Yes! Called one of our favorite independent stores, Ventura, and Robert referred me to Angelica at Super Air. I called her and was greeted professionally, and given all the details for what she could provide: same great brand as the big box stores, the max warranty of 9 years, included the self cleaning option, and got the item delivered and installed THE NEXT DAY WHICH WAS A FRIDAY for $1600! The young men who came out to our home, Josh and Sal, were timely, diligent, hard working, and super pleasant to boot! Thank you Angelica for unbelievable customer service and a great product!

Before I even begin my review, I think I should start with how this company should have some…read moreintegrity regarding their business practice. People hire "professionals" for their opinion and guidance and when said professionals/companies take advantage of people who put their trust in their work ... they should just be ashamed. We hired this company to do an inspection on a home we were looking to buy. We got the report of findings which were all accurate so I can least attest to that honesty. However, on the details of their recommendations they stated a price of a tune up. Basically told us as the potential new owners - this unit is old and buy some home warranty BUT give us this money and we can tune it up and it'll be good to go for you guys. We bought our home end of April and by first week of May the heat hit and our AC went out. I called the company to see if they could get a technician out and other companies because it was hot and we were desperate for someone to help fix the problem ASAP. We got another company out there and to our surprise we got told "your unit is basically SHOT. Expect to buy a new AC asap because pouring money into this is basically just going to bleed you out!" We got a quote for 17x the initial quote to fix the existing unit and basically at that point it's just time to buy a new unit. Now, after about a day or so Super Air finally calls us back regarding my initial message. They specifically tell us "I remember this house. That unit was not going to last this summer but you know realtors don't like us to say that the unit is dead so that's why I put to buy home warranty." My jaw was on the floor! We paid for you guys not the realtor and we trusted your inspection that the home we got would be good. So a week into our new home buying we also had to add the purchase of a brand new HVAC system. But you know Super Air did offer us a discount for a new HVAC if we purchased through them. Overall, I wouldn't trust any business from this company nor give them any business because I wouldn't wish our situation on anyone!