Holy Hannah. I don't know how Wendy does not have more reviews on this page. Just had my first deep…read moretissue massage with her over the weekend. I have been struggling to find the right RMT who can truly do a deep tissue to the exact pressure I need and Wendy has been the only one that have delivered. Better than my 4 season experience too dare I say. She has excellent control when it comes to consistent pressure or gauging the areas where she needs to concentrate, ease up or work more on. She did warn me that due to the deep pressure I may be sore the next day but you know what? I was not. I was limber, flexible and felt like a million bucks. While this level of deep tissue may not be for everyone, Wendy is the only RMT I have worked with so far that can adjust the pressure and constantly asks for feedback. Conversation was great. If you want to relax you can do that as well and doze off without needing to carry on much of the chit chat. I was extremely surprised to find this level of satisfaction with a random place I completely found by fluke. Really went above and beyond for my customer experience. Apart of that the clinic is clean and they provide slippers for you to change into which I like as a added spa feel. They also do lash extension, facials and laser hair removal (none of which I have tried). Up next, I want to try the Thai Massage which Wendy recommended. I like that she did not up-sell like other clinics but genuinely just recommended her colleague to me based on my complaints and symptoms. It did feel like she was listening to me and tailoring the service to my need. Thanks Wendy and see you again soon!

Tassia is amazing. I was skeptical at first because of the…read moreprice and place, but she was able to give me just the massage I wanted. She was able to put a lot of pressure that it hurt a lot (which is what I wanted). I've been going back to this place since they seem to have a monthly special all the time.

Bought a Groupon for microdermabrasion session and was surprised by the lack of professionalism and…read moreoverall lack of cleanliness of the spa. I am surprised this is a Groupon! What gets you in is the great price. But it wasn't worth it. When I first walked in there was no greeting, just "lie down". She insulted my skin condition saying I would be embarrassed by how much dead skin was on my face. And as someone who takes good care of their skin the comment was insulting! Throughout the facial she would leave the room with her gloves on and return without washing them. The only reason I'm giving 2 instead of 1 stars is because despite how unhygienic the spa was and it's practices and the poor customer service received the microdermabrasion was good.

I have been coming to Biovital for almost a year and have been having laser hair removal on 3…read moreareas. The owner is wonderful. She really gets to know you and keeps the place spotless. I've also had a microdermabrasion done here too and really enjoyed the outcome.

I have been there as a customer for 2 years already. Their services are great and professional…read more Environment are clean and cosy, I felt asleep everytime during skin treateep an eye on their promotion, sometime can get a very good deal.

I have been going to Tara for 4 years now and i m glad to say i love her services. she is very…read morequalified and knows her job well. i will recommend rose laser & skincare clinic to everyone who needs services for skin. Tara is very experienced and professional in skincare n laser. i recommend her services to everyone who wants good care of their skin. Thankyou. Maarya A.

Theyre very cleAn polite very good customer service . I got my service the way i exactly asked for…read more. Very good equipments. Definitely recommend this clinic to everyone . Two nice middle aged ladies work there . Definitely go back for the rest of my treatment .

I do not recommend this place, due to salon atmosphere, not a relaxing spa experience, high…read morepressure sales to buy skin care products and additional services, painful treatment, charging double (or more) to price compared to other places, ineffective treatment, rip off! Nightmare Experience! 1) Tempsure Envy offered was a total waste of money. I was told it would "love it" and "so relaxing" and cost would be $450 for face and neck, I asked if Rupal (the owner) if she could add under my arm. The treatment was not pleasant, at times too hot on my skin and I told her to stop. After treatment I was charged $650 plus $350 for under arm (I was shocked at price!!!) and pressured to get a package of 5 treatments and then get one free. I could not afford it, this was crazy. I told her I can't afford the package, she was insisting to charge 1/3, but finally relented and charged 1/4 package price. I regret allowing her to charge my credit card (but is was hopeful to see a big difference in my skin) When I saw no difference and complained, she reduced to under arm to $249. I texted and emailed my lack of satisfaction and her charges. Finally after 2 months she agreed to refund the unused package price. I wanted a total refund and I am considering taking Rupal to small claims court. I think the treatment did not do anything to improve my skin and was a waste of $899 plus tax! My skin was flushed for an hour afterward the Tempsure Envy treatment, but no noticeable results the next day. Did nothing for under arms, neck or eye area. I am really unhappy. Complete waste of money!!! I asked for a total refund and she admitted it doesn't work on all people. I sent her screen shots of Civello salon website, package price of $337.50 for neck and face, and $175 for an additional large area. She didn't offer to price match. Go to Civello if you want to try Tempsure Envy for skin tightening, they are offering 1/2 price right now of posted price packages. 2) I also made the mistake of going to Rupal for skin tag removal. Salon smells like Indian food, no soothing music, uncomfortable wobbly treatment table, and I ended up sitting in a chair instead. Skin tag removal was a nightmare, no local anesthetic used, she had a numbing cream she tried at first but then stopped using, admitting numbing cream is ineffective. Hot poking needle burning tags off, I was yelping and squirming in pain. I needed frequent time out and breathing hard to overcome the pain. Smell of burning skin. I Rupal gave me an estimate of $600 for neck, chest, under arm and eye lids. The treatment was painful and I had enough, not all we're removed as promised and (many tags later healed and bumps are still there because they were not fully removed) Make sure you get a written quote before Rupal starts, and don't allow her to charge per tag. After the first skin tag removal procedure, I returned to get the remaining removed under my arm. I also had a few misses around my neck. Rupal said I had lots of tiny ones on my back that should be removed before they get larger. So I endured another torture session with no numbing cream. The shock was the price! She first added up the extra tags and tried to charge me $1200! I was shocked and she reduced to $940 plus tax! Other medi-spas charge $150 - 300 for skin tag removal. Rupal charged me $600 + $940 plus tax! And tags were not completely removed, bumps and scars remain where she attempted to remove them. She took photos of my back, I asked her for the photos so I can see what she did, confirm how many tags there were, how big they were and why she charged me so much. After numerous requests, she still refuses to provide photos. I also asked her for detailed invoice and finally did get them emailed. I am really unhappy with the results, the experience, the charges. I am considering taking Rupal to small claims court. I feel she scammed me. She offered to remove any remaining skin tags for free, but honestly I am too scared to go back.

Rupal is careful to consider your skin care needs and offers suggestions in an informative and…read moreexperienced manner.

I booked an appointment online 2 weeks in advance, showed up 10 minutes early, and I guess they're…read moreclosed. I tried to call them and nobody picked up. I waited outside for 10 minutes then left. Not a good experience.

Came here for a Brazilian and was very pleasantly surprised. I had a groupon (this is how I like to…read moretry new places), but it didn't seem to affect the service I received at all. The owner is friendly and professional and doesn't make you feel uncomfortable at all. She is very competent, no stray hair (which is always the worst, because no one wants to deal with them themselves). The spa isn't as fancy as some other locations, but it is clean and fresh. The whole procedure is also very clean and sterile, which is always important. If you book repeat appointments, you get a discount, and everything is already so reasonably priced!

Before booking a facial, I looked up Google images to check out the interiors of your spa, since…read morethere were no pictures of the interiors on your website. I also looked up a review posted on a website from years ago (attached). What I saw when I actually visited in person for my appointment is what I can only describe as something I would have NEVER wanted to set foot in. It looked like a shady dentists office, with a single massage chair, bad lighting, dirty and old furniture, and overall not a place I would have ever wanted to find myself in. Why this was not advertised on the website is something I'm still thinking about? If you moved locations from King to Queen street, maybe your patrons should know? The lady who did my facial seems inexperienced. I didn't quite like the products used, the tools (for the infra current, extraction etc), or something as basic as eye coverings or head band. My hairline on the front was doused in product since she didn't use a head band, and used a tissue paper of some sort. She spent the entire hour and a half adjusting the paper. Extractions we're not performed well. She had a blade of some sort which she rubbed on my face multiple times seemingly to get rid of the dry skin. I left the spa disappointed in the ambience, the service, and the quality of the facial. This was also the most expensive facial I've ever done (150$ and above?), for the worst experience of my life. I would like to hear back from the owners on what kind of business you're running, and why there was no transparency in the whole process.

Came for their microdermabrasion (my sister) and deep hydration facial (me). As we were the last…read moreappointments of the day, the spa was quite empty when we arrived and we did not have to encounter a group of chattering women which was nice. Camden spa has a very nice airy feel about their space as it is a loft conversion and on a bright Saturday afternoon, the space was filled with lots of natural light. As we entered, we were greeted by a friendly receptionist and were asked to fill out a form for our service providers. We were also offered tea and water as we waited for our treatment. As we each entered our treatment rooms, there was a confusion about who was getting what treatment which threw me off a little bit but we ended up receiving the correct services. My facial was done by Ana who was friendly without being too chatty. My room was almost completely dark and since we were coming from a massage, this almost put me straight to sleep. I thought the facial was on a little shorter side but I was told that it was because I did not need extractions. Overall, the facial felt really nice. My skin definitely felt very well hydrated. However, I went to use the washroom, I could see that my eye make up was not all removed as I could see remains of my eyeliner. Hmm...so much for a deep cleansing that supposedly took place before slathering on a bunch of hydrating salves. My sister's microdermabrasion was also similar. It was her first time trying it out so we had nothing to compare it to but the staff who performed the procedure told my sister that Camden Spa does maybe 5 -6 microdermabrasions a month. I guess that doesn't put them at the most experienced category. Either way, my sister seemed happy with the result of her treatment. I would say my overall experience at Camden spa was just okay. Not superb but pleasant enough that I would not discount them for future visits.

Actually a 3.5 I…read morewent to True Medi Spa for laser hair removal on my underarms over a year ago. I thought I'd wait to see the extended results before writing a review. I purchased two vouchers for 12 treatments. I was told that my results would be excellent as my hair is dark, but my skin is light. I had the same technician every time except for my last visit and she was very good about my often high sensitivity and the fact that the treatments were often quite painful for me. Scheduling an appointment was never difficult and they always called me a day ahead to remind me of appointments. The real difficulty that I had was their location. I wasn't careful about looking at the location when I bought the vouchers and since they' re pretty far uptown and off the direct subway line it was a bit of a pain to get there especially if the bus was crowded or the weather was bad.This is not really there fault, but if you live downtown, it's not an ideal location. At one point, when I was halfway through my treatments, they did pull me aside and give me the sales pitch about buying more sessions, but at that point I could no longer afford any more and I really just wanted to be done with the treatments as they were painful. A year later I have minimal regrowth on my underarms. Apparently, results are never permanent and repeated treatments are necessary for completely permanent removal. I still shave, but maybe every two weeks to remove stray hairs and that's fine with me. I understand that some spas have pain free hair removal machines. I might consider going back to another, more convenient place if the price were right. But for what I paid for this package and the results I received, I'm quite satisfied and I think they did decent job.

I went there after having been at the same MediSpa for years and was feeling like things were…read moregetting a little stagnant. To say I was blown away would be an understatement. From the first email requesting a consultation to the numerous replies from Kerry and willingness to do her utmost to accommodate me to meeting some of the other staff to the awesome experience with Dr. Gerstein it was a 10+++. WOW is all I can say. I was apprehensive about trying a new MediSpa and not sure what to expect but the entire experience was phenomenal. It is clean, updated, fresh, inviting and they truly love what they do and it is obvious. What a refreshing change as customer service seems to have gone out the window in 2017. I have already booked some future treatments and I will recommend this clinic to everyone and anyone who is need of treatment or just wants a friendly and helpful consultation. Dr. Gerstein is so funny, professional, interesting, warm, capable and extremely talented. I had such a positive experience I can't begin to express it.