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    MXU Insurance Agency

    5.0 (6 reviews)
    Closed 10:00 am - 8:00 pm

    Services - MXU Insurance Agency

    Homeowner or property

    Car and truck insurance

    Life insurance

    MXU Insurance Agency Photos

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    7 years ago

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    7 years ago

    highly recommend, i bought insurance from this agency, and they were able to beat GIECO! customer service is great as well!

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    Virginia Chan - State Farm Insurance Agent - Dedication Event at the Boys & Girls Club of Harlem

    Virginia Chan - State Farm Insurance Agent

    (29 reviews)

    Upper East Side

    First, i want to thank Shanice M Bailey, Virginia Chan and everybody else in the office for helping…read moreme and greeting me today with the most respect! I've sat with the beautiful young lady Shanice today to help me with some business and she was wonderful and i couldn't tell you how graceful i was dealing with her customer service. 10/10 would recommend her customer service! Also, Ms. Virginia Chan was in the office and gave awesome supporting service for any questions i had. This office is organized, clean, everybody is nice and well groomed.

    Went through the brain damage of binding a home insurance policy in April 2025 in connection with…read morebuying a home and paid the full annual premium in advance. The binder was "effective" for 90 days and was meant to become effective when I closed on the purchase of my home. In August 2025, I started receiving notices that I didn't pay for the policy -- turns out, State Farm cancelled my policy and issued a refund without notifying me so that they could raise my annual rates by over $500. Nobody at this office could explain why this cancellation was justified other than "a rating increase affected the policy". I asked them to honor the existing policy that I was quoted and paid for, and they would not. Turns out, when State Farm issues you a binder it means they'll collect your money and decide whether to honor the policy if it suits them (i.e., when it's more expensive for you). If this is how they handle the little things imagine how they handle the big things.

    Metropolitan Life Insurance Company - Advert in National Geographic April 1930 Vol. LVII, No. 4

    Metropolitan Life Insurance Company

    (3 reviews)

    Flatiron

    MetLife has the worst customer service on every level. Their outsourced, offshore employees can't…read moreanswer questions to withdrawal my annuity account. I finally got my lump sum physical check on Wednesday, Sept 10, 2024, which I mobile deposit that same day. I believed that the check would be good, but no! It bounced. I'm overdrawn by $300, with a temporary week long hold until next Friday! I've contacted the Annuity Complaint Agent, by phone and email the last three days. No reply! No one uses their phone or email out of office notifications. Now I need to wait out my other monthly income to offset my insufficient funds on account due to MetLife's bounced check. Sure! I can loan MetLife money! Pretty damn shady and pathetic. Leaving me to hold an empty money bag with NO MONEY! Scam artists!

    This is the worst company I have ever dealt with!! Almost no…read moreone knows what they are doing. They are completely incompetent to say the least! I changed the beneficiary on my father's life insurance policy or so I thought. All documents were submitted and I was told the check would be issued within 60 to 65 days. That's an awe fully long time for a check to be issued. I as in contact with them multiple times spending inordinate amounts of time waiting for a representative to answer the call them to follow up and make sure there was no problem. They told me an important document was never submitted. This is after almost seven months of trying to get this matter resolved and submitting all the necessary documents. After speaking to a barrage of representatives, I decided to just submit the document all over again. I called them to make sure they received it. They had but here's the kicker, the representative told me they had the missing document. It was there all along, but no one could find it. How is that possible-gross incompetence is the answer. Stay away from this company unless you like to be tortured. Then just the other day something told me to call

    MXU Insurance Agency - homeinsurance - Updated September 2026

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