Sadly, this is not a great place to go with for storage needs. I went with them due to they were…read moreclose to my new home and the price was great! in 6 to 8 months there have been two price increases both approximately $30 each!! that's more than $700/yr. this is no longer a good deal. Unfortunately, I have one of the larger climate controlled units so just moving to another facility isn't really an option, something I'm sure the company keeps in mind when raising prices.

I have had to lease several storage rooms over the course of my life, so I'm not new at this…read more What is new is the staff at this Storquest location. EVERYONE was very helpful, very professional. The manager Andrea helped me find ways that would save me money. Every time I have been in need of using the StorQuest truck, Andrea has bent over backwards to help me get it. They all seem to be honest, professional, cost and solution oriented. They take pride in lending a hand. That is so rare this day in time. I'm so grateful that I found Andrea and her staff. They are very close to my new home, but if I had to drive out of my way to work with this particular staff-I would. Try them for your storage and packing needs. The prices are more than fair and they won't let you down. Sharon Moore -Walsh.

I rented a trailer from them and returned it late free of charge. They are very nice and helpful…read morehere.

My husband set up the u haul reservation on the app, and definitely made sure to make me an…read moreauthorized driver/person to pick up the truck. TRACEY had an attitude from the very beginning, huffing and puffing, stating the app does not show up on their system. She was persistently talking over me and even THREW HER PHONE ACROSS THE TABLE at one point. We cancelled our reservation and will be sure to NEVER do business with this place. I don't care how bad a day you're having, no one deserves that treatment. Have the day you deserve, Tracey.

Disgustingly dirty. When you walk in, it's stinks like a rat feces and urine. The carts are…read moredisgusting mess and always broken in some manner. You can hear the rats running around when you go in your storage unit and there's a rat droppings everywhere. Fortunately, I had all my stuff in plastic totes and I had to bleach everything. I moved out because of this and could barely breathe. It was so disgusting. They keep jacking up the prices and they're not doing anything or offering anything better. This is a huge money grab machine. If I could give it negative stars I would. Consistently there's trash outside inside and puddles of water, which could be a mildew problem eventually.

If I could give them negative stars I would. This place is an absolute joke. People leave their…read morecrap everywhere. Trash everywhere. The gate was broken for a few days. I reported that and they said no one else had before me. Same with automatic door into the building. It was wide open and I reported that. Now I get an email on the 16 that the elevator was out of order and they were having someone fix it asap. Today Sunday August 25 I go to work on my storage unit that is on the 2nd floor, and the elevator is still broken!! I'm so furious. Not to mention they are raising storage rent starting in September. Oh and it's all virtual in the office, no real person is sitting in the office during business hours.

In my search for a facility to house some "stuff" I wanted out of my home for the time being, Klein…read moreKrimmel made the cut. This place is clean, well-lit, easily accessed, and very reasonably priced. There are also some added amenities to choose from, like extra security measures and insurance if you don't have it already - even truck rentals. The rental process alone deserves 5 stars! It really is contactless and so, SO simple. I was able to go online, rent a unit in the size needed, set up access and billing after filling out some paperwork electronically, and head over to the facility for move-in. All of which was issue-free! When we arrived, the unit was ready to go and neatly placed inside were two water bottles and a thank you card. SOLD! Need a storage unit? I HIGHLY recommend Klein Krimmel Storage.

Renting a storage locker is usually a pain when you rent from places like Public Storage. This is a…read morecompletely down home, Texas family experience. Roger welcomed us with a big smile and stepped us through signing up for a good sized locker to fit our 1 bedroom apartment while we look for a place in Houston. I would definitely recommend Klein Krimmel if you're looking for clean, safe and affordable storage.

My experience at this location has been great! The staff is friendly and had assisted with all of…read moremy questions. My move-in process went very smoothly, thanks to the knowledgeable staff!! Linda

Tracy went out of her way to help me. She took her time and was so kind, has the friendliest…read moreattitude and made sure when she saw me struggling to get my items that I was safely to my carand I just can't say enough about her caring attitude. It was just so heartwarming to have her volunteer to help me. I can't say enough good things about her. Thank you Tracy !!

Quality of service, facility and experience was better than any other facility from the moment you…read morewalk in the door to signing contract. Carol is the sweetest and values you as a person not just a customer. Thank you carol for your help!

From the owner: Conveniently located on FM 2920 near Waller-Tomball Road and Mueschke Road, AAA Self-Storage…read moreHockley is Northwest Houston's trusted choice for self storage. We offer secure, affordable units for personal, business, and household needs--serving Hockley, Cypress, Waller, and Tomball. With quick access to Highway 99 and Kleb Woods Nature Preserve, we're right in the heart of the community. Choose from climate-controlled units, drive-up storage, and vehicle parking with 24/7 gated entry. Whether you're moving, downsizing, or just need extra room, we've got the extra space you need. Reserve your unit online today for stress-free storage in Hockley!

24 hour access codes don't work consistently and you end up stuck inside the facility. The security…read moreguard is also not always present and there is no after hours contact info anywhere. You pay extra for 24 hour access that is not really a thing.

One of the best storage rental businesses in Houston. Awesome customer service and a delight to…read morework with.