HIGHLY RECOMMEND! Jason loves to tune up computers to make them run their best. He doesn't judge if…read morethe computer is old. He communicates via text, so you will know what problems he observes. He provides cost estimates for any upgrades or repairs he suggests, and the decision is always yours. There is no pressure--just information. I brought my boyfriend's laptop to Jason after it fell, damaging the DC power jack. This has happened before, and we weren't sure it could be repaired again. Jason assured me it could. He provided a very reasonable up-front estimate for the part and labor, which I gladly agreed to. Once he opened up the computer, Jason diagnosed a few other problems. He tightened the hinges, cleaned the fan and the heat sink, and applied fresh thermal paste for the CPU. When he installed the new power jack and recharged the battery, he noticed the computer was running slowly, so he asked if I would like to replace the old mechanical hard drive. Long story short--my boyfriend was thrilled to have his computer running well again. I appreciated Jason's work so much I brought him an old (over 10 years old!) MacBook to see if he could make it run faster. He transferred all my files to a new drive, replaced a broken trackpad, and changed the battery. It works like a dream now--and for a lot less $$$ than it would take to buy a new one. Jason knows his stuff! I will definitely be back with any computer repairs I need in the future.

Arrogant and Greedy. I stopped by for only less than 5 minutes of his time to just tell me my…read morelaptop is trash. Quoted me $60. Treated me like a poor person. Definitely needs to take classes in humility, compassion and customer service presentation skills just 100% wrong. He has learned nothing from his negative reviews.Rating F P.S. I am not taking this review down. You were also RUDE. I asked you for HELP and you just quoted CORPORATE speak. You were 100% uninterested unless I paid. Your body language is just AWFUL. You pretty much told me to get LOST and shut your office door in my face. Life is not all about money amigo. Help some people for free. I could pay $1000 to fix it but refused to give it to someone of your low character. Your energy is DARK man.

Great service and got my iPhone charging problem resolved. Started with a quote before I arrived…read moreindicating they would do a diagnostic first and this cost would go to the repair. Took it in when they opened and within a few hours my phone was repaired. Great experience overall!!

I went to this place for the first time yesterday after having bought na used Iphone. The person…read moreinformed me that the phone is a counterfeit!!!! Who knew?? Looked perfect and checked out (battery health, IMEI verification, etc.) I am very thankful they were so helpful, even if it was ban news for me. I will be back there (with a legit iPhone!)

We had a network crisis and I reached out to WesTech MSP through Yelp. They responded VERY rapidly,…read moreand I was super impressed with their willingness to to a single "one off" type of repair/service call, without an annual service contract. Certain other companies are reluctant to offer such services unless they have you as a client for the entire year. We are not a company who requires an annual contract at this time, so needless to say, I was thrilled to discover that Victor was willing to offer his services to us on an "as needed" basis. What a comfort to have these guys in my hip pocket for just such emergencies. Thanks, guys. Much appreciated, and highly recommended.

Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

In the afternoon of last Sunday my laptop and tablet were suddenly locked up by hackers…read more Aaron was driving home from being away and immediately took my call. He proceeded to navigate me through several potential fixes. None worked and it was determined I was hacked and locked up by someone who "really knew what they were doing." Aaron reccommended to wipe the hard drive and start over asking to drop off the two devices at his nearby home in Indian Wells. Aaron then immediately worked on the issue for next several hours. This is Sunday evening mind you after a 6 hour drive from Phoenix. By Monday morning I had picked up my laptop and tablet and was back in business. I wouldn't ask for better more prompt and professional service than what Aaron provided me. He will be my "go to" tech guy from now on. No one else has even been in the same universe.

Aaron is the best! Very knowledgeable and was able to find the source of the problem. I would…read morehighly recommend him!

Terrible service, I've tried to sell my computer there for over a week now I've wasted gas coming…read moretwice to be told the owner isn't there and he "should" be back in a few hours. Everytime I call it's the same excuse and run around I would never recommend buying or selling anything here. UPDATE after two weeks of wasting my time the owner finally gave me a rude response because I took it to yelp! What a loser

John was absolutely fantastic! I called him in a total panic over an issue with my work computer,…read moreand he came over on an emergency call without hesitation. What felt like a major disaster to me turned out to be a quick and easy fix thanks to his calm, professional approach. He explained everything clearly, reassured me, and had me back up and running in no time. I'm incredibly grateful for his fast response, expertise, and genuinely friendly attitude. Truly top-tier service, highly recommended!!!! Thank you John (:

My wireless all-in-one printer finally passed away after three years of loyal service and, being…read moreInternet savvy but not so much when it comes to installing hardware, I started searching around for a better alternative to Geek Squad (way too much buck for not nearly enough bang) and, thanks to YELP, I got in touch with Dominique at DESERT COW and I have to report that I'm totally delighted that I did!! First off, I called on the weekend and left a voicemail expecting to hear back on Monday, but no, Dominique called within the hour, offered to come over later in the day, in fact, but we settled on Monday instead. She arrived promptly on time, provided friendly professional service at a very reasonable price---and I should add this particular printer was no simple "plug 'n play", especially when trying to interface with TWC's Byzantine wi-fi application---but Dominique sorted it all out in short order, no fuss no bother, and I'm one happy camper. Take it from this dedicated Yelper: for all your tech support needs in the Coachella Valley give Desert Cow a call, you won't be disappointed!!! HIGHEST RECOMMENDATION!!!

Looks like I am the only one that doesn't love Desert Cow Computers. I had a virus that MalWare…read morebytes couldn't fix. I checked around and noticed all the great comments from Desert Cow customers, so I called them. At first Service seemed great, they make house calls. When the tech arrived I mentioned that before the virus my PC had been getting slower and slower over the last few months. I asked him about installing more memory and He said I had plenty of memory. He noticed I had MalWare bytes, System Mechanic, and another software that was suppose to speed up the PC. He recommended I get rid of all and go with Norton. He mentioned that a solid state hard drive would make my system faster. So I agreed that he install a new drive, get rid of the viruses and all Malware and anti-virus software and Install Norton. It took 7 days to get my PC back (One of those days was a holiday, but 6 days is still a long time). After it was delivered and setup the PC started up so fast. It took just a few seconds to boot up. For a few seconds I was excited, then I was told I would have to re-install all my software. It took me a few hours every day for a week to get all my software re-installed and files moved to where they should be. The solid state drive is great for booting up my PC. It doesn't help when I am moving files, or installing new software. The problem is that my old drive was a Terabyte and it was replaced with a solid state drive that is 1/4 the size. The new drive doesn't hold all my data so most of my data is still on my old slower drive. I don't remember if the size of the drive had been discussed. I just assumed it would be replaced with a drive of the same size, or larger. If it had understood that I was getting a much smaller drive I would never have agreed to replacing it. Even after all this happened I wasn't going to write this. But a few weeks ago I called Desert Cow because I had another virus. The woman who answered told me she was working with another customer and would call me in about 30mins. It's been more than two weeks and no call. I was able to contact Norton and they fixed the problem in a few minutes.

The Computer Whiz did a great job of copying all my files from my laptop to an external harddrive…read morewhich I provided .... And in a short turn around time

I am no techie so I leave my device monitoring and security to Jonathan and staff at Computer _Wiz…read morePalm Springs . Been with them for 5 years. No fuss, no muss!

Josh is a genius! He helped me remove a nasty virus from my…read morecomputer remotely and took the time to explain the process every step of the way. He is reasonably priced and very personable. I highly recommend his services.

Don't bother. He cancels appointments, reschedules and then disappears. No phone call doesn't show…read moreup. Nothing.

I LOVE DEVON!!! He is a WIZ at computers and helps me…read moreunderstand how to do things better than anyone I ever used before. He will be my computer guy for life!! He is professional, and I LOVE that when he was working on my computer...he also pointed out great tips on how to use Google more efficiently. I learn a ton when ever I am around him Highly recommend to anyone. And all the other yelp reviews are correct...he doesn't charge you and arm and a leg....he deserves more than he actually charges. He always goes above and beyond ....customer service you just don't see anymore these days....

Devon is fantastic. Our laptop was taken over by a virus which wouldn't allow us to do anything,…read moreeven in safe mode. He was able to remove the hard drive and clean it without losing any data, all for a very affordable cost. He went above and beyond, setting up our laptop with the software needed to keep it clean and safe. We HIGHLY recommend him!

Fixed my sons Xbox was ready fast and great pricing! Highly recommend for explaining what was wrong…read morewith it and also has 1 year warranty thanks A1

Fixed my Pixel 2 in record time at a great price!!........Kudos.....Highly recommended…read more......... Z