I am a long time customer and patient. The staff is friendly and helpful. They are flexible with…read morefixing hearing aids issues. Also, the staff is very professional and knowledgeable with various brands of hearing aids and devices. Even during the pandemic hearing consultants have accommodated me numerous times trying to repair my hearing aids. I would highly recommend them to anyone who needs a hearing test or needs need hearing aids.

I have been going to Hearing Consultants Inc for over 5 years. The first thing you notice when…read morevisiting this business is the laughter. These people love what they do and are always happy, helpful and professional. Dr. Marina Kade is the Owner and she is always the first in line when new technology is available. She wants you the patient to have the latest technology. It is her goal to help you to be able to hear as normally as possible. There are many places that sell hearing aids. Hearing Consultants Inc. however has Dr.'s of Audiology and are not looking to just make a sale but to make a difference in your quality of life. My life is so much better for having met this business.

Amazing service for our ear cleaning. Kind, gentle and great explanations with lots of patience…read more Will gladly visit again!

From the owner: We offer hearing healthcare options including hearing tests, earwax management with our Earigator,…read morehearing aids, tinnitus management, custom hearing protection, assistive listening devices and much more! 45 million Americans suffer from tinnitus, a noise heard by a person that isn't caused by an external source. Tinnitus is even the number one complaint by returning military personnel. There's a reason we have "tinnitus" in our name - we want to help you find the right treatment option so that tinnitus does not have to negatively impact the way you live!

Everything went well. She was very helpful and had excellent knowledge. I would recommend her…read moreevery person I know

I was very pleased with the care I was given from the whole staff. They really took time with me…read moreand made me feel good about choosing this doctor as my new audiologist!!

I heard many things from this company that I just could not believe until I applied for a job…read more(Undercover) and since then, I continue hearing bad things that verifies that this is just a company that does not care unless you have money.

DON'T TRUST HIM This…read moreguy tried to get my dad to buy new hearing aides by telling him his old ones (purchased 1 year ago) is causing damage, and he should stop using immediately. Tried to say their hearing aides would REPAIR his hearing over time (although not to perfect), and we as his family would be irresponsible if we didn't order immediately! I recorded his speech, and when I tried to get him to put it in writing, he changed his story. DON'T TRUST HIM

Dr. Craig was my ear, nose and throat doctor until my insurance changed and he wasn't covered any…read moremore. He is very good technically, thorough and a good listener. He determined that my balance problem was due to fluid in the inner ear when other doctors had missed it. I highly recommend Dr. Craig.

I have gone to this office for years. I used to see the PA, Maggie. She was fantastic. My son has…read moreseen Dr. Craig, and he was great as well. I most recently was seeing Dr Borders, the Audiologist. She was very thorough and I have no complaints.. However, Margaret, the office manager is extremely rude. If you don't care how you are treated by the office staff then make an appointment. As for me, I will be going elsewhere.

I'm writing this review because I believe this office needs to take a closer look at its…read moreoperations. I'm 74 years old, and like many people my age, I need occasional medical support. I visited this clinic for ear and throat concerns and, after testing, was told I qualified for hearing aids. I scheduled a tutorial and fitting appointment for 12:30 PM with Dr. Shoshana Richelson. Despite arriving on time, I wasn't called in until 1:00 PM. I watched the doctor walk in and out of her office without a patient, and when she finally brought me in, the apology was barely audible. Her appearance and communication were disorganized, and my confidence in the process immediately began to fade. She then walked me to the nurse practitioner, who showed me how to charge, insert, and remove the hearing aids. I left the office with mixed emotions but wore the hearing aids for the rest of the day to evaluate them. That night, I placed them in the charger and went to bed. I woke up at 3 AM and couldn't stand up. I stumbled through the house trying to finish what I was doing and immediately went back to bed. Four hours later, I woke up to the exact same scenario -- unable to stand, dizzy, and frightened. I returned to bed again, reminding myself that I needed to call the office as soon as I was fully awake. I called between 3:30 and 4:00 PM and left a message explaining my panic and what had happened. When no one called back, I tried again, hoping to speak with the doctor directly. Instead, I was told to leave another message. I hung up, tried once more, and was again told to leave a message. I waited the rest of the day, but no one from the office ever returned my call. By Wednesday morning, I was exhausted from the stress of the situation and frustrated by the complete lack of communication. I returned the hearing aids, completed the return form, and canceled all upcoming appointments. How does an office close for the day without checking messages that may involve urgent symptoms or patient distress? How does a medical practice ignore repeated calls from someone who is clearly frightened and asking for help? This is not just inconvenient -- it is irresponsible. Patients -- especially older patients -- rely on their medical providers to communicate, follow up, and show even the most basic level of concern. In closing, I will obviously not be returning to your practice. After this experience, I no longer have confidence in your communication, your responsiveness, or your ability to support patients when they need you most. If anyone asks me about this office, I will be honest about what happened and share my experience so others can make informed decisions. Patients deserve better. Older patients deserve better. And no medical office should allow calls for help to go unanswered!

The person that answered the phone at this company was very rude. she asked me my date of birth at…read morethe beginning of the call and when she could not find my name she had an attitude. She did not ask if I was a new patient at beginning of the call so she approached me as if I was supposed to say I am a new patient. The time of her voice was very sharp and put off. Terrible feeling on my end if this call.

I've been taking my mom to this location for a couple of years. She's been very happy with her…read morehearing aids, the doctors and the reception staff. They're always very friendly and make her feel comfortable and welcome whether it's a visit for a checkup, adjustment or a simple phone call to make an appointment or to ask a question. Located in the Ascension St. John Health Center, it's a convenient location if you're searching for a hearing aid center to assist you with your needs.

Awful customer service! Binson's sold out to this company and ever since, my mom has had nothing…read morebut problems. The employees are rude and condescending. She paid cash for her hearing aids and the "free" batteries are crap. Most of them don't work and it's a hassle to get more because you can only get them during walk in hours. Walk in hours are only one hour - MWF. If you can't make it, oh well!

BEWARE!! They will try to sell you a hearing aid when you don't need one. Get a second opinion!…read more High pressure sales.