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    My Girl Candise

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    4 years ago

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    The Whole Person

    The Whole Person

    2.0
    (8 reviews)

    I originally started with this company last year and had a fantastic experience, found a job…read morequickly and everything was great. However, that job didn't work out and when I worked with them again...2nd time around it was a nightmare. They went through new management and if I can give this company zero stars I would. AVOID AT ALL COSTS AS ITS NOTHING BUT A WASTE OF TIME. I got matched with April, who is also the "manager" of the company. You would think working directly with the manager that you would be in good hands- WRONG! I have been working with this company OVER 4 months, and only met TWICE! The first appointment was a nightmare as she did a no call no show, and then tried to call me the liar when I have email proof of the scheduled time/place that SHE suggested. As someone with a disability and a survivor of domestic violence it was extremely traumatic to have so one calling me and screaming at me calling me a liar despite the emailed proof. The 2nd appointment went okay...however we were scheduled for 1 hour, the same day/time every week and April the manager literally cancelled every single appointment...always the day of, literally 2 hours to 15 mins prior to the scheduled time we were supposed to meet. She never offered me another day to make up the missed appointment or offered to add extra time to our appointment scheduled. Not only did we only meet twice, I still don't even have an updated resume...she said she didn't know how to update my current one. She did make me a resume that looked absolutely horrible. My city was wrong, the dates of past employment was wrong, and all of the bullets did not live up. It looked like she just slipped it together, even my address was wrong! When I suggested to just use my resume that was made prior, she said she didn't know how to update that template and demanded that someone else help me with it. She didn't listen to me, and had zero communication with me. And the fact that she cancelled over 11 scheduled appointments was just a waste of time. Never an apology. I suggested that I have no problem meeting with another staff member from her team and she never even emailed me back. She was very rude, and literally hurt my feelings because of how disrespectful she was (as the manager) to put her other clients before me. Even the 2 times we DID meet, she was telling me that I "don't have to schedule another appointment". I don't even own a computer...I have been jobless since 8/1/24, and I also have a learning disability...I also have rent to pay for! Zero communication, completely disrespectful and violated my rights as a client that I had with "The Whole Person". She often would cancel and blame it on another client despite me communicating via email explaining to her that I really need her to start showing up for our scheduled appointments. April is extremely rude and unprofessional, it was a complete waste of time. I never been treated with so much disrespect from someone who is supposed to be representing an organization that works with people with disabilities. DO NOT USE THIS ORGANIZATION! No wonder my old job coach that I used last year left the company.

    These folks deserve to be shut down. The manager Ruthie suggested to attend an IEP with one of her…read morenew reps. She never talked before the meeting or attempted to understand the background or needs of the child. She got on the zoom meeting and within 10 minutes she was having a full on conversation while her mic was on. She did not only not hear or help but she told her girl to call me afterwards. She said good news tgey gave you some options. I said the option they persented was to file a due process. She said well that's goid, right? I said they are going to sue me. She peoceeded to tell me even if she knew what she was doing, she would not be able to confront the school because they do business together. Disgusting!

    Home Instead

    Home Instead

    3.2
    (5 reviews)

    I personally don't know if this service is any good, but what I'm griping about is their customer…read moreservice. (Millie) On two separate occasions (6 months apart) I've called to see about getting assistance for my mother, and both times Millie - says she will look into it and get back to me. Never does... There is no follow up, on her end. When she didn't call back this last occasion (as she said she would). I left a message saying "if you don't have availability, just be honest and we will move on." Instead of calling, she promptly "texted" back - Saying "it sounds like your mother is in need of urgent care, and that's not something we can help with at this time" ?? No one ever mentioned "urgent care". I think she was passing the buck because I called her out for never following back up. Either way ... I looked on Yelp and saw a whole host of complaints. When you look at the google reviews the majority of reviews are coming from their caregivers or the facilities they work for. Not from the clients . Maybe they are short staffed - I don't know, but if the customer service is on this bad, how do you trust they will give the care needed for your loved one? No worries, we will go to Senior Helpers. :)

    The staff at Home Instead (Liberty, MO) helped us care for my father who has advanced dementia…read more They responded quickly and sent qualified and compassionate caregivers during the difficult time between Christmas through New Years Eve and beyond. Hope Irmer was considerate and helpful and our primary caregiver, Claire, was an absolute miracle. I will never forget their kindness. Thank you!

    My Girl Candise - personalassistants - Updated August 2026

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