Absolutely awful experience. We were a member of a similar gym type program before, and when we moved to the area, we decided to give My Gym a try. Upon joining we were told that we needed to sign up for two months before cancelling, which was fine. However, we ended moving out of state, and needed to cancel. I called multiple times, left a message, called more time, finally after a month of being unable to reach someone, I left another message that we needed to cancel. When I finally received a phone call back, I was told that I needed to cancel a month in advanced. So basically, when you sign up, you really have to commit to at least the first two month, and then the month that you want cancel. Very disappointed in how they run their gym. I was told it's similar to an adult gym membership, but these are kids, and things come up. We shouldn't have been charged for classes that we couldn't attend. read more