I want to start by saying the coaches are great. The workouts are challenging, motivating, and I've…read morereally enjoyed the energy in the studio over the almost three years I've been going on and off. However, I'm really disappointed in the customer service and membership handling. I'm currently on my second pregnancy, and for health reasons I was not able to work out for a period of time. I kept my membership going for about three months even though I wasn't attending, and eventually decided I needed to cancel. Because you can't cancel in person, I submitted my cancellation online within their stated cancellation window. By the time they responded, it was already one day past that window. They told me they would refund the next month's charge since I'd been charged anyway. That refund never happened. I had to call three or four times, go back and forth, and still never received the refund I was promised. I've also tried calling on two separate occasions recently and no one answered the phone. In the end, I'm out about $170 for a month I was told would be refunded, on top of the previous months I kept the membership active while unable to use it. I had even told them I planned on coming back once I was cleared to work out again, but this experience has really changed how I feel about the company. The workouts and coaches are truly great, but the way my cancellation and refund were handled has been very frustrating and discouraging, especially as a long-time member and pregnant mom trying to do the right thing.

Great coaches, amazing workouts. 10/10 recommend to anyone looking for workouts that push you to…read moreyour max in a great environment

I was here visiting my family for a couple of weeks from Apex,NC. My wife got me a pass to come and…read moreworkout here . I have been to a lot of gyms all over the country , but I will say this one ranks at the very top of the gyms I have visited. This gym had every piece of equipment that you could imagine and then some. It had an indoor track and even indoor tennis courts. The staff was top notch and the lady at the front desk was amazing...high five to you.... Steve I just want to say thank you for an amazing experience. If you are ever it Wichita and need a place to workout you will not go wrong give Genesis a go!!

So pleased with the tennis staff! My son has been going regularly for classes and private lessons…read morefor 3.5 years. They are kind, encouraging, and his game has improved. Eva is a gem!!

Bethany does a great job working with my limitations but still giving me a good workout. I love the…read moreatmosphere at Optimal.

Not only is this facility honed in on helping you with total fitness and wellness. Lauren Lai…read morePeng... gives a fantastical massage/therapy session. Love her and everyone I've interacted with here is focused, professional, health and fitness oriented. Definitely recommend.

There was a misunderstanding with a friend I brought in and Tia helped straighten things out and…read moremake things right. Great customer service. Highly recommend!

This is a great YMCA location. This YMCA was located near my hotel, it was snowing so I decided to…read moreuse the indoor track and weights at the YMCA. The staff was extremely helpful and friendly, they made navigating the Y and using the facility seamless. The indoor track is well kept and a great place to run or walk. The weight room has a large amount of equipment and well laid out to accommodate any workout routine. I really enjoyed using this facility, and will use it again if I am in the area.

There are a few things that I expect from a fitness center. Good hours, and they have that here…read more Lots of equipment to choose from that works, and they have that here. A clean locker room and yes, they have that as well. Where this location let me down was the shower. After I've spent nearly an hour doing stretches and then a cycle on the thirty minute circuit, I am not ready for civilization. Shower. The water pressure here was dismal. It wasn't that others were showering. I was the only one on the men's side and the water pressure was almost too low to wash my hair. I don't know if this is a PF problem or a Wichita one but it needs fixing. [Review 721 of 2026 - 72 in Kansas - 25902 overall]

My monthly payment was scheduled to be paid on the 17th of every month. They would wait until a…read moreweek later to take it out, then charge me a 10 dollar late fee on top of it. The manager argued with me that it was nothing wrong on their end, so I canceled my membership. They were unwilling to reverse the late fees. I was a member there for over 10 years. They have signs all over the walls with rules. Rules everywhere. Never once in 10 years did I ever see any employee enforce any of the rules. Their whole focus is on having a judgment free zone, big signs with rules on dress code, dropping, slamming weights. That's the reason I joined was to get away from those things. Never saw any of those rules enforced ever.

Love this gym! This is the kind of place for training athletes who want to get better. Super…read morefriendly staff that are very knowledgeable and supportive. The atmosphere is great. If you truly want to get healthier or stronger this is a great place. There is personal training available, group training, and just open gym if you want to do your own thing. You can do crossfit, powerlifting, bodybuilding and everything in between.

From the owner: Sport Performance and Fitness Trainingread more

Great gym. Highly recommend to anybody. 10/10. Fun environment, not crowded, and in a convenient…read morespot.

From the owner: Individual personalized 1-on-1 training sessions customized to your fitness goals. Customized…read moresessions, combining fitness needs in a group and team environment. Individual or small groups sessions provided to help improve strength and conditioning. For all levels from beginners to collegiate and professional athletes.

WFBBC is really the best workout experience you can have. the classes are a total body workout each…read moretime. and the staff is amazing! they help you reach your goals and if you can't do a certain exercise, they have others to try. you can work at your pace to reach your goals. try them out! it will be the best thing you've done for yourself!

I have been struggling to establish healthy habits for years so I decided to give this place a try…read more They give me the accountability I need by having me sign up for my classes before I come and it's 30 minutes of well-directed exercises with trainers right there to help with form and modification. Everyone is welcoming and supportive. There's even a nutrition program to get that aspect in shape as well. Very affordable too so check them out!

I have been a member for a couple of years now - I left the YMCA due to the high prices and…read moreinability to get to some of the equipment during the classes they offer. Planet Fitness has one thing going for them - CHEAP! However, with cheap comes some tradeoffs. I have noticed lately that there is dust and debris EVERYWHERE. It's like they don't care anymore. There are several pieces of equipment with ripped pads. Several of the TV's have been out of commission for as long as I can remember. The main large clock was even wrong the entire time during DST, as apparently they were too lazy to change it. What bugs me more than anything, is I watch numerous people EVERY time I workout that come in and stroll right past the front desk, even when the attendant is standing there (though usually staring at their phones). Am I a sucker for paying for my membership? To me, it looks like half of Wichita uses this place for free. What gives?

Good gym to start out from has good and clean equipment but no free weights my weight. And they…read moredon't have free weights they have cardio and machines but that's it. It's cheap and good for the money but I don't go because they don't really like muscular people who actually lift and that are dedicated to the gym.