I reached out to several locksmiths, and Eli was the first to respond within a few minutes. I sent him a picture of the lock mechanism I needed to replace, and from the picture, he knew exactly what parts I needed, he had it in stock, he quoted me the price, and I asked him several follow-up questions, and he immediately texted back and responded to all my questions. Then, he came immediately to fix and replace the lock mechanism. Guess how other locksmiths responded? Other locksmiths said they couldn't determine the parts by looking at the picture I sent, and they had to come out to do an estimate first. Four other locksmiths said it would take weeks to special order the piece, and my building's engineer said it would also take weeks to get the piece and days for someone to come just to look at the project. Eli's service was far superior. He diagnosed the problem and correct part just looking at the picture within minutes- he knows his stuff and is an expert. Also, he wisely keeps parts on hand - even the unusual parts I needed - to provide the best service to customers. He didn't need to special order the mechanism; he had the particular manufacturer and model part on hand. Eli is at the top of his game and has truly mastered this industry. It should not come as a surprise that he is the best, mostly highly-rated locksmith on Yelp in the Miami area. For any future locksmith needs, I will not hesitate to call My Locksmith and Eli. read more

I could not be more pleased with the level of service and professionalism extended to me this evening by the folks at My Locksmith. Starting with the woman who received my call and ending with the visit from Technician Alex, my expectations were exceeded in more ways than one. I found the folks at My Locksmith not only to be cordial and eager to help, but also to be sensitive to my needs and very adaptable. Just minutes after I placed my call and texted them a photo of my predicament, they had one of their technicians (Alex) on the way to my home. He arrived much quicker than I could have ever imagined (a rarity in Miami!), and was ready to tackle the job at hand. After running into a snafu that would have made any other locksmith turn sour, Alex went beyond the call of duty and showed that he's a master of his trade! Within minutes I had a brand new lock and a fresh set of keys to boot! When a company handles themselves with an exceptional attitude, contracts reliable and high quality technicians, and delivers their service in such an exemplary fashion, it reassures you that there really are businesses who still do things the right way. My Locksmith is one of those businesses. They know how to gain and keep customers, and they have truly earned both my respect AND my loyalty. Whenever I find myself in need of a locksmith in the future, I won't be calling anyone else! read more

Superior service!!! It was the night before Christmas (literally) when my sister and I realized that we were locked inside the house and couldn't get out b/c our front door lock wouldn't turn any more!!! We called My Locksmith - this was LATE at night right before Christmas day - and within an hour someone showed up (sorry, can't remember name) and opened up the door and fixed the lock. He was polite, answered all our questions, and really knew what he was doing.He arrived within an hour, as he promised, and the work took less than one hour. Because the door frame was so old, the lock couldn't turn completely smoothly, but the technician explained why and said that in order for the lock to work better, we would have to replace the door frame. I would recommend this service, without reservation! read more

We just moved into a new condo and the door was left unsecured. One dead bolt key was lost, the other deadbolt was loose and the door knob was loose and falling off. I started calling locksmiths for a quote. My Locksmith was the first locksmith I called and also the last. He told me he could be over in 20 minutes to give me a free estimate. He then came, assessed the door and locks, gave me some choices of what could be done and what it would cost. The cost was so incredibly reasonable that I had the two deadbolts re-keyed and had the doorknob replaced, and the work was done in less than an hour. If I had known how fast and easy this would be, I would have called earlier. Highly recommend My Locksmith for reasonable prices and very quick and efficient work. read more

I am an office manager at a small real-estate office. One long work day, just before I headed home I took some trash out and... oh my! LOCKED MYSELF OUT! Ugh, you can only imagine the frustration and exestuation! I never do that! Anyway, didn't want to call the bosses, I found these guys online. Unbelievable, In 5 minutes I had already spoke to the guy and in less than 20 min he showed up! (downtown Miami around 7 pm..) He understood my situation that it had to be a quick 'clean' job. Less than 10 min I was in. You can only imagine the sense of relief! And the price was fair and service was excellent. THANKS guys! read more

I wasn't happy with my recent experience with My Locksmith! I called them for help with a simple lock issue, but the service felt unorganized from the start. The arrival time kept getting pushed back, and no one updated me unless I called first. When the technician finally showed up, the work was done, but the overall approach felt rushed and not very professional! The price also ended up being higher than what I was told on the phone, which was disappointing. I expected clearer communication and better customer service. Unfortunately, I wouldn't rely on them again based on this experience! read more

I had a great experience with My Locksmith! I submitted a project to have two doors rekeyed, and within five minutes I received a call. Even more impressive--Shlomy arrived just 25 minutes later. He was friendly, professional, and took the time to explain everything clearly. The work was done efficiently and the price was fair, with no surprises. It's rare to get this kind of responsive, high-quality service these days. I'll absolutely be calling them again for any future locksmith needs and would highly recommend them to anyone looking for honest, reliable service. read more

My Pastor and his wife got locked out their car and the key was inside the trunk. I called him (Eli, the locksmith) and he came in less than 10 minutes! And when he arrived he was so professional and such a sweetheart! He opened the car in less than a minute and no damage was done to the car. Honestly, it sucked when my Pastors got locked out but now we found this locksmith and I'm more than happy and sure that whenever I get locked out, I'll be giving him a call. Thank you Eli! You rock. God bless you and amazing service. read more

I called my locksmith Because I need to change a lock After 30minutes I call The technician was already to my place and worked on the door he recommended me to replace the key and saved the lock and save money and I appreciate it, but I am writing this review for another reason, after two days the lock was installed I locked myself out the door I called my locksmith again, he arrived And we laughed together he charged me only the service call without the job I really appreciate it Recommend to everyone read more

We've been wanting to change our rusty mailbox lock, make our yard lock usable from the inside, and swap our old garage door lock for something more modern. I put in a request yesterday night and had a technician come by 1pm today. Nathan was simply amazing - hard working, polite, and very helpful in trying to get one master key for all of our locks. I couldn't have asked for a more thorough and honest person to help us out. I recommend Nathan to anybody needing fast and pleasant service. Thanks! read more

Really great guy who had me text him a photo of my key to be sure he could duplicate it, then he hung around the office for a few extra minutes while I walked over. He quickly identified the key and found the appropriate blank. He then made a two copies for me and told me to be sure to to text him when I got back to ensure that they worked. If not I could return them. He was super efficient - answering two different phones and making my key. I would definitely recommend My Locksmith! read more

I'm a realtor and I needed to service a client whose door wouldn't unlock. The tech arrived five minutes after I did, wasted no time , found out in minutes that the problem wasn't the lock, but the door sticking. He planed the door, opened the bolt opening and planed it till the lock fit and voila... fixed. Prices the same as everyone else but no bologna and in and out in less than an hour. He was polite, friendly and practical. I can't ask for more. five stars. read more

When we arrived to our apartment after a long day of traveling, my brother lost the key to our apartment and had no way of getting in. Luckily, after finding "My Locksmith," we were able to get in under 30 minutes. VERY fast AND professional service. Our locksmith, David, kept in good communication and was beyond nice and efficient. He replaced our lock in a timely manner. If you ever are in need of a locksmith in Miami, this is the place!! read more

Locked myself out of my car at 1AM! Called them up, said he'd be here in 20 min came before the 20 min and literally opened my car in a minute or two! I did do my research before settling to find the best price! They truly are the best, other companies were charging me double and even more or they didn't want to give me a exact price. So so thankful!! The guy was very nice as well! Excellent customer service! Thank you once again! read more

AMAZING!! Came in a hurry (on my birthday) needing replicates of 2 different keys and they had me ready to go in 10 minutes!! Excellent service, the woman who worked there was extraordinarily nice! The replicate keys worked perfectly--which I cannot say for other places I have tried (UPS, Home Depot). Will be recommending them to everyone I know who is in need of any and all locksmith services!! My Locksmith, thank you again!! read more

I moved into a new home and had to change all the locks, including the mailbox. Let me just say, nothing has been simple in this house. However, the friendly and attentive service I received from My Locksmith made everything a little bit better. Eli was able to find a solution to every problem I had. I feel confident they can fix any problem I may have in the future, and I will always have their number on hand!! Thank you!! read more

I would like to start off by saying what an outstanding service Eli had provided. He was prompt and efficient. We couldn't have asked for a better locksmith, and a (very handsome one I might say lol) We called a few places before, and they were so pricey and rude over the phone! I called Eli and he came within the hour, and his price is more reasonable and fair. If you want great service don't hesitate and call Eli. :) read more

Excellent, speedy, service. They were able to quote me a price and stick to it after requesting an image of the lock. I did do a bit back and forth because of other quotes but they didn't loose their patience and were outright honest on what to expect from them. The job itself took less than 30 mins. He came prepared and knew exactly what he needed to do. Will definitely be calling them again if I'm in the same bind. read more

Definitely as good as it gets! As a realtor, I like to help out my clients with other services related to the purchase of a new home, such as changing the locks. I like teaming up with reliable vendors, such as MY LOCKSMITH, that compliment my service...and Eli definitely made me look great with my client :-) ...fast, knowledgeable, and very reasonable! Highly recommended! THANKS FOR YOUR HELP ELI!!! read more