I would say communication on their part was very poor. It first started when I contacted them and I…read morewas told I have to buy the liner on Amazon. Not knowing which type of liner to get, either or over the top or J hook, I took a picture and sent it to the lady. She told me it was over the top liner. When the workers came, they told me I had the wrong liner. Scheduling the day of work was a bit difficult. First I was told it was too hot for the guys to work. My thinking was "Of course it's going to be hot, it's summer". Then I got a text message to confirm a date of a Saturday in June. I called the lady after I got the text to go over a few things and she no idea who I was. She asked me where I lived and I told her. She said they're not gonna be anywhere near that area on Saturday. I was like you just told me via text you were coming. Then in an email, she said I needed to get "10-50 lbs of play sand". I bought 50 pounds just to be safe. Finally when the workers did arrive and we got past the issue with the liner ( that's after I had to run to a pool store and buy 45 plastic retaining clips) they asked me if I had any duct tape. I had a little bit left so I gave it to them. I showed them the sand that I bought then ran out to do a few errands. Shortly after I left the lady called and said I needed to buy more sand. According to her, I was instructed to buy 10, 50 pound bags of sand. I tried to explain to her that when you between put a hyphen between two numbers it indicates a range. she couldn't understand that part. So I ran back to the store again to buy more sand. When I return home, the workers if I had more duct tape. I said to the I was literally just at Home Depot. Why didn't you tell me before I left. So I had to run out to the store a third time. Oh, I forgot to mention that the day before the work was actually done I was on the schedule for the afternoon. Needless to say nobody ever showed up. I had to call the office mid afternoon to find out what's going on. Like everybody else I just love wasting my day waiting for people to show up and dont.

Very friendly and helpful staff! They are always willing to help with any issues I've had. They…read morereplaced my pump and were able to get rid of a persistent algae issue. I would never go to anyone else. Highly recommend!!

We absolutely love these guys. Our pool has never looked better. Super nice people and they do a…read moregreat job.

I've known Bill for over a year and there's one thing about him, he really knows his stuff. I met…read morehim from when he worked for Kent Kobs in Americus and was impressed with him then. I ran into him at the Lowes in Kathleen back in March where he informed me that his wife had been transferred with her job to Milledgeville and he had taken the plunge to start his own business. I'm an IT guy and have done my best to tackle the many issues of my new pool but after failing in removing the ever increasing black mold, I gave him a call. Within two weeks, he had made a huge dent in the mold and my pool is looking beautiful once more. So no more trips for salt, chorine, shock, cleaning baskets and filter and no more worries. His prices are the best around at $150/month and now all I have to do is enjoy. Highly recommended!!!

great service, excellent communication, and good pricing. Will definitely call again for all…read morepressure washing needs!

When the service guy told me they wanted $1170+change for installation of a new toilet and didn't…read moreeven offer me the opportunity to pick the toilet, I told him I wanted a toilet, not a throne. Never again will I call these people. Having helped future homeowners select fixtures for their new homes, I never bought one for that amount even with a discount. I called because of a dripping faucet which I couldn't turn off to repair because the valve knob was too tight. They wanted $300+ to fix one faucet or replace the whole thing for $400+. I can fix the faucet myself. I have before. So basically, I paid $100 for a service call for a guy to turn off the hot water faucet.

Grimes replaced an outside faucet and fixed a leaking irrigation pump for me. Their representative…read moreChris did an outstanding job. I have used them several times in nine years and always get great service.

repaired Seawall and installed rock. Hard working crew that strives to satisfy their customers. I…read morewould highly recommend their services!

Highly professional service at a very reasonable price! The technician was on-time, very courteous…read moreand did a fantastic job. Andrew went to great lengths to protect my landscaping plants from the chemicals used to clean my roof. I highly recommend this company!! I will be utilizing his services again. #customer4life

I, again used Andrews services. This time for pressure washing; he pressure washed my house, fence…read moreand back porch. So impressed with the results as I was with the roof washing. I called, he came, we discussed what I was looking for and he told me what I could expect... He sent my estimate and after acceptance we scheduled the date for the work to be accomplished. Ultimately he delivered exactly what he said he would (and then some). I'm totally satisfied once again! Very happy with the results and will use him again AND I recommend his company to anyone who wants a quality job for a reasonable price from a company who knows their stuff.... Thanks Andrew, we'll see you again!

I was setting my irrigation system's days and times. Before I completed the zone check, I had a…read morewater fountain in the yard. Called my former irrigation company and found they had retired. I did a google search, called 11 companies, and 2 called back. CPM made arrangements to come the next day. Graig to the rescue! He called me during the process and took pictures showing me the issues and repairs. His repair pricing was inline and better than I expected. I will recommend his services to my neighbors and to anyone who needs quick, efficient, and thorough irrigation service. The bonus: He is so easy to work with, he cares, and is a very nice guy!

My hot water heater was leaking, and Lu came out quickly. Everything was fixed and cleaned!!!!!…read more Service was excellent and value was incredible. Thank you, thank you for someone that lives in the area and does excellent work. Highly recommended. Billing was very easy, and Kristin was very nice and customer oriented.

Think twice before using LAV Plumbing. Kristin is very rude and nasty to customers. You're better…read moreoff using Keith McDonald plumbing or any other company but LAV. She has no respect for customers whatsoever. The company said someone would come out to look at our water filtration system to determine whether they could service it or not, and then left us with a bill for $225. This was never disclosed. They told us to follow up within 10 days, which we did and then never returned our calls. I had to email them to get someone to contact me. Once she called, she was on the defensive from GO. Blaming the customer for not reading an invoice and following directions to call when we've called multiple times with no return call. She said only one person gets on the phone with customers and she was out of the office due to illness. WHAT?!? TERRIBLE, TERRIBLE SERVICE!