DO NOT RECOMMEND. Had appointment scheduled for today, reschedule to Thursday, called to ask why…read moreand he said appointment was set incorrectly. Then he calls our home warranty and asked us to be reassigned and puts me on their do not service list, just for asking a question.

This company is a fraud....After being dispatched to my home to repair an oven, Vince never even…read moreopened up the oven to look before writing up over 700.00 in parts that needed to be ordered. This was after fighting with him just to make an appointment. After contacting another company for a 2nd opinion, my oven was repaired with a 58.00 heating element. Had he simply taken 30 seconds to do a basic diagnostic before trying to scam my warranty company, he would have seen the broken element clear as day. Other technician was in and out in 10 mins and my oven is working great!

It was a pleasure dealing with the big screen store in kernstown Virginia . James knows the…read moremerchandise he is very kind and no high pressure sales tactics ! I look forward to shopping there again .

We had a great experience with James Magnotti at the Kernstown Commons location. James did an…read moreexcellent job of explaining the different options we had for a new entertainment console unit. We selected the unit we wanted and it was delivered on our schedule. It is exactly what we were looking for and for a great price. We will definitely return there for our future big screen purchases

This place is dishonest and the staff is rude, especially the owner, Robb. They basically stole my…read moremother's computer equipment, and then humiliated her and yelled at her in front of other customers when she went into the store to enquire about it. She had dropped off her computer for possible repair, and if it couldn't be repaired, she was going to purchase a "new" refurbished machine. She left messages with the store which were not returned. So she went in in person to ask what was going on, and Robb told her that her computer had been "trashed." They had made no effort to contact her to let her know that was going to happen, and she had even left messages with them they hadn't returned. She had files on that hard drive that she was given no opportunity to attempt to recover. Despite being upset about that, she was asking about the possibility of buying the refurbished machine they'd spoken about, and Robb basically kicked her out of the store, by yelling at her and saying that she is "obviously broke." My mother is sick, elderly, and posed no threat to him whatsoever. She had fully intended to spend her money at A-1, until that day. She chose to take her business elsewhere, and now has a brand-new computer from Staples that she bought for less money than A-1 was going to charge for the comparable refurbished machine. I was so upset that this happened and how they'd treated her that I called the store, following up, to attempt to find out why things went down the way they did and why they'd just thrown my mother's computer away without making an effort to contact her. I spoke with a sympathetic-sounding clerk, who took my info and said he'd ask Robb to get back to me. That was weeks ago, and I never heard from him.

This place is a rip-off! The prices are based on what they think they can get out of you! They put…read morea virus on my computer when I took it to them for an update! Just so I would bring it back to them! Well that didn't work on me! I took it some place else!

Always appreciated our local store. The staff are without exception friendly and helpful. And even…read morewith online ordering its seriously helpful to be able to go in, look and sometimes tinker with what you're considering to buy, before you do.

I'm 65 and not good with computers. Was given a laptop for Christmas from Best Buy. Messed…read moresomething up, went in to the Martinsburg WV location. I was told I'd be charge $40 or I could buy 1 yr help for $178. I thought help was free?

Met Craig and Louis at the KMG shop the other day for the strangest of reasons.... I needed a…read moreLaptop , it needed to be inexpensive, fairly powerful, and ready to go. Craig helped me find what I needed and the used Dell Latitude laptop Craig sold me fit the bill, all I needed, and even followed through on a faulty battery discovered later in the evening. All in all, honest, helpful, handy, good team to work with .

Had a new battery installed on my iPhone 5 today. Had prompt and courteous service. I would…read morerecommend KMG Computers, LLC to anyone needing any kind of cell phone/computer repair/service. I am happy with the service. Thank you. Thank you. Thank you.

This plaza had a plethora of stores for your shopping choosing. However, since this is a plaza, you…read morebasically need to move your vehicle just to go to another store. I know we are a car centric society, but it makes shopping sometimes a very daunting task. Once inside, I went about the store to pick up the items I needed and a few I didn't need. This is a newer location and it made shopping decent. I was able to find everything rather quickly and was happy to make this a quick stop. I browsed for a bit and noticed that some section in this location were a bit more chaotic than others. Some departments like clothing and electronics were neat and tidy, while others like the seasonal were a mess. Items were strewn about and it made it hard to figure out the pricing. Which then made me have to locate a price check kiosk to figure out what I had in my hand was either cheaper or more expensive.

Absolutely horrible! Employees and managers think they can decide which customers gets Pokemon in…read morethis store; The "vendor" is the one supposed to be the one stocking the pokemon on a weekly basis - and that doesn't happen- Product is either being back doored or all of the employees are calling their friends and family once "management" decides to put product on the shelf. Hagerstown target has no problem handing out pokemon to people- same with Winchester target- but for some reason I never get any Pokemon out of Martinsburg Target-

Excellent service. We had Brian come over before a party and we had a professional pianist perform…read more He noted that the piano was in great tune and asked us who we used.

Had Brian stop by the assemble a electronic piano by casio. he did such a good job at a reasonable…read moreprice. i looked around at several vendors, and he was the most reasonable, and was quick. completed in less than an hour, as he has experience setting these up. This wasn't major project, but definitely worth him doing it, and saving me the headache of assembling it myself