If I could give these incompetent people a negative star I would. Tried to get my mother in law…read morescheduled for double cataract surgery and their scheduling procedure is so complicated for even their own front office staff to do properly , First they told me, my mother-in-law needed to be put on 3 different schedules. I will admit I had to reschedule first eval appointment to due conflict in work schedules since I'm a business owner, so I call to reschedule and from there my nightmare began.... I scheduled an appointment, got a text to confirm. 3 hours later, a text pops up for a different date and time. I call to ask what was going on and to confirm which date was correct and I was met with rude, condescending responses, their answers kept changing with repeated questions, I was told she needed 3 appointments, then the next person I talked to said no, only 2 appointments needed then acted like the other lady never told me 3 appointments were needed. Did admit their fault but never gave me one apology so All I asked for from that moment on.... Was to stop talking(because the more they spoke the more confused the process became) and to just schedule the appointment. The office manager Kept saying I'm trying to, she is trying to but you..... putting the blame on me... again I said let's get past the point of conversation since you just keep going back into the conflict instead of a resolution just to try to prove your point even after you admitted fault. again please let's agree to disagree and just schedule my 79 year old, mentally handicapped mother in law her appointment....To which I was seriously told at this point, knowing the mistakes were on their scheduling practices that they will not see her at all at this point!!!!!! I was so distraught by this point I'm in tears, and feeling beyond overwhelmed, felt not heard or respected so I get yet another referral to a different office, different doctor to find out that these caddy, unprofessional, rude, incompetent front office staff literally informed the new referral office I was a problem to deal with and to not schedule me with them either....IM PRETTY SURE THAT IS ILLEGAL AND A HIPPA VIOLATION if I ever saw one. So screw you.... I wouldn't let a rat be seen here. Absolutely disgusting behavior and I'm now waiting to hear back to a complaint I filed with the Ohio Medical Board!!!! I have actually been in the medical administration field for over 10 years and I have never come across more unprofessional, caddy girls... not women because grown professionals don't act like this. craziest part I wasn't even the patient... i am a full time caregiver to my mother in law which is beyond challenging most days without adding such nonsense. I was only scheduling then someone else was to take her to the appointment... beyond wild!!!!! I thought to check a completely different area more than 45 minutes in the opposite direction of your office so you couldn't black ball me again from trying to get care for my mother in law. and was scheduled within 5 minutes, with lighthearted conversation and questions answered with manners and respect.... You need to hire an entire new front office staff, and your office manager is not any better! A lot of the reviews say the same things about how horrible front staff is... I will make sure to tell everyone I know not to go here!

Going to have surgery tweaked. So professional and trustworthy. I feel comfortable and safe.read more

Always kind, quick and helpful. They are great and I highly recommend. Helped me pick my frames and…read moreensure I got the most out of my insurance.

2-3 years AFTER you are told your bill was "paid in full", they come back with additional "charges"…read morethat were allegedly overlooked by their own incompetent staff. The glasses were returned because they were made incorrectly to begin with. So add extortion to poor service and worse quality, I would not even send someone I didn't like there!

Mantua Eye Center is a great choice for local families who need eye care. Friendly experience…read morethroughout your appointment, and they're always happy to help with little requests, adjustments, etc.

From the owner: At Mantua Eye Center, we're committed to providing exceptional eye care with a personal touch…read more Whether you need a routine eye exam, new glasses or contacts, or advanced treatment for eye conditions, our skilled optometrists and friendly staff are here to help. Using the latest technology and a patient-centered approach, we provide comprehensive eye care and personalized solutions for your vision needs. Conveniently located in Mantua, we're proud to serve individuals and families of all ages. Book your appointment today and experience the difference at Mantua Eye Center.

Had Dr. Tomko since I was a little kid. One of the kindest people around. Never had any problems…read moreand is always happy to help. I highly recommend him.

One of the best around. Very thorough. He is kind and caring. Staff is also phenomenal.read more

Dr Rom is wonderful. He is so gentle and very thorough in his exams. His cataract eye surgery's…read morepainless and fast. The girls in the office are polite and very proficient in their paperwork and scheduling. I would highly recommend this Doctor

terrible experience. Waited almost two hours waiting in surgical center nurse kept jamming my left…read morehand trying to insert needle. People were in line in may rooms like a factory. Day after surgery my eye was totally blurred. My eye doctor told me cornea was swollen. Two weeks later I still have blurred vision both close and far. I also have floaters moving around in my eyes. Now they want to send me to another eyes specialist. What a terrible experience

Dr. Michael Shaheen gave me by far the BEST EXPERIENCE I ever had in a doctor's office. He was on…read moretime. He was professional but not stuffy, efficient and thorough, and his concern and caring for me as a patient was extraordinary! He answered my many questions and went above and beyond to explain my condition and the options available. If there was any downside, it was that I had to wait over two months to get an appointment with him...but that just shows how great he is!

My daughter went to Dr.Shaheen for the first time today. He was super friendly and quick! He took…read moretime answering all of our questions!! I definitely recommend him!!

I visited this location for a drug screening requested by my new employer, since this is not the…read moremain purpose of this practice, there is a long wait compared to a facility that only does drug screenings. However, the staff here is friendly, Dorthy helped me with my testing and she was polite, explained things clearly and got me out quickly. The toilet could've been a little cleaner but other than that the space was clean and well maintained.