Read me first. Dr. Ice recently took over this business from a well-known and reputable retiring…read moreOphthalmologist. She is also located in Madison, Oh. I went to the office on June, 10,2021 The outcome of the visit, The office person demanded $20.00 before the exam. even though I informed her in front of dr. Ice I had complete Insurance coverage. I gave her a cash twenty-dollar bill Dr. Ice said I Need cataract surgery, which could cost up to $800.00 more per eye because I had Lasik surgery to correct my vision 18 years ago. I was also informed my vision changed but was refused a Rx.for the change. and that I had bleeders in my retina. I did not get a requested copy of her report to this day and neither has my new Ophthalmologist. I went to the Cleveland Clinic Cole eye institute on July 2, 2021, and was told eye surgery was not needed as I only have the beginning of Cataracts. and eye drops could correct my dry eye problem. No bleeders! Thank goodness I went for the second opinion. My Insurance Company has been informed, as will the A.M.A. and B.B.B.

I am a long time patient of the good doctor and his staff. They are cordial and professional, and…read morealways have the latest technology to assure that your eyes are healthy, and that you will leave with the best vision possible. Would give more stars if they were available!

Amazing customer service. Friendly staff. I haven't been to the eye doctors in about 8 years. The…read moreladies at the front desk were beyond nice. They made me feel comfortable and got everything correct with the billing (wahoo!). The doctor was super nice and not pushy. Will go back to for my next exam.

When lived in Chesterland, Ohio. Doctor Bello was my eye doctor. I wore glasses most of my life…read moreuntil he did my Cataract surgery and since then, I don't need glasses. I move from Ohio to Florida almost 10 years ago and still don't need to wear glasses. Thanks Doc, next time you're in Florida and near The Villages, call me.

From the owner: Dr. Victor Bello is an experienced, board certified Ophthalmologist who specializes in Cataracts,…read moreGlaucoma, Diabetic Eye Exams and general eye examination and treatment.

Dr. Christopher Daughtery is the best!! I have seen him 3 times now for eye concerns and he takes…read morethe time to listen and make sure you're comfortable while he is examining the eyes. Staff is also great! I really appreciate them getting me an appointment last minute as I had an issue with my contacts. I would recommend coming here for any eye appointments. Also the fish in the waiting area are fun to look at!

From the owner: Specializing in: - Physicians & Surgeons, Ophthalmologyread more

I got a pair of glasses (bifocal with transitional lenses) from Family EyeCare Clinic in Mentor and…read morehated them, and decided to return them under their 30-day full refund guarantee. When I asked about the refund difference between a simple pair for distance only, they said I wouldn't get any refund because they were 'remaking' the glasses, even though the 2nd pair would be considerably cheaper. So, I returned the original pair for a full $535 refund and will get a pair of glasses elsewhere. The manager didn't blink, she didn't care, didn't try to keep me as a new customer and I walked out happy. I liked the doctor and support staff, but I'm always a bit suspect when the retail optician office sell glasses is inside the eye doctor's office. All of their focuses on makin g money selling glasses, not keeping customers happy.

I went last fall because my glasses were several years old and wanted a new prescription. I liked…read morethe doctor and felt that I got a good exam. I already had an ophthalmologist that I see each year, so I had no plans to come back until I wanted new glasses again. I did not make an appointment for this year. I got a text last month to 'confirm' my appointment. There was no option to cancel the appointment, only to confirm or press a link to reschedule. A short time later I got another text. This time I called and spoke to a person and 'cancelled'. Last week I got a text and voicemail that I'm due for an exam. I responded to the text that I did not want to make an appointment at this time. Today I got a phone call from someone who wants me to schedule an appointment. Talk about high pressure!

I have been going to Dr. Q. since 2008. He is simply the best. Fast, efficient, accurate, and…read morecompassionate. He also never tires of instructing the customer on any aspect of eye health/ vision needs, etc. Highly recommended. He also purchased a digital machine which takes detailed pictures of the eye, leading to a very nuanced, accurate indication of eye health. His prices are modest and affordable.

From the owner: Dr Qotaynah's number one priority is providing quality vision care to the Mentor community. His…read moreoffice has very knowledgeable doctors and a friendly staff dedicated to fulfilling all of your eye care needs including: comprehensive eye exams, contact lens fitting, surgical consultations for Lasik and Cataracts, eye disease treatment (i.e. red eye, foreign body removal & Diabetic exam), emergency care, and caring for some of the more complicated cases that others might have given up on. In addition, he is well established with opthalmologist in the surrounding areas if the need arises for special testing or surgery.