I purchased a car from Mark a few weeks ago. He's great to deal with. This dealership is super…read morefussy abut the condition of the cars they sell on their lot. He was very easy to deal with and I felt was very fair. I'd certainly buy again from this dealership as they go above and beyond for their customers. If you see a car online or on their lot, check it out. Their prices are GOOD and you'll get a decent vehicle! Thanks again

I am so happy with the level of service I received from Mark and Fady. They were helpful and…read moreaccommodated my couple of requests, and most of all, I love my new car! Thanks guys!!

i treated you as a friend i did every thing to heip you and you sold my car for me as said. you…read moregot 3000 dollars for the car i asked for the money you said you would give it to me for an emergy .i saidi needed some money now because i was with out a job and i had no money.

From the owner: Auto Sales and Repairsread more

I bought a used 2012 Honda Civic LX from them today and was extremely pleased with the service,…read moreboth on the sales side and the financial sit-down-and-discuss-payment side. The staff have been very friendly and very knowledgeable, answering all my questions about Honda's with confidence. I bought my last Honda from them 10 months ago (written off due to a deer that wanted to get up close and personal with my car), and had the same great experience. I also never felt pushed to purchase from them. I also serviced my last car once for an oil change and the price was reasonable and the service was quick. I recommend at least checking out this dealership if you're in the market for a used vehicle.

Poor scheduling and communication from Ottawa Honda Service…read more My car wouldn't start due to an ignition key cylinder issue. I had it towed in the day before my Wednesday appointment to give them a full extra day. By Wednesday afternoon, no call. I reached out and learned they were running behind because 4 jobs had carried over from the previous day. I rented a car, expecting mine back Wednesday or Thursday. Thursday: they diagnosed it and said parts would arrive Friday. Friday: Vicki in service told me parts were in, but they couldn't schedule a technician for the key coding--even though they had someone for the install. No guarantee of Friday completion. I extended my rental to Monday. Monday: still no guarantee, but they did finish. When I picked up the car, Vicki wasn't there. I asked two staff members about the delays. One said she didn't know; a male colleague chimed in that they were "waiting for parts." I pointed out that Vicki had confirmed parts were there on Friday. He had no reply. I said I'd write a review instead of waiting for a callback--and neither staff member seemed surprised. That lack of surprise tells me this is routine for Ottawa Honda's service department. So here's my question: if a dealer's service department can't schedule properly, doesn't apologize for repeated delays, and gives conflicting excuses when confronted--should you trust them with your car?

Very friendly. Not scammy. They are not in it to take your money. They are in the business to get…read moreyou the vehicle that suits your needs in a budget that you can actually afford. We have bought 2 vehicles from them and will continue to purchase our future vehicles from them.

From the owner: At MyCar, we make buying, selling, or trading your vehicle simple, transparent, and stress-free…read more With multiple locations across Ontario, we offer a large selection of quality pre-owned cars, SUVs, and trucks for every budget and lifestyle. We specialize in fast approvals for all credit situations — including bad credit, no credit, new to Canada, or self-employed customers. Our team works with major lenders to secure competitive financing options, often with same-day approvals. Looking to sell or trade your vehicle? MyCar provides instant, fair market evaluations with no pressure or obligation. We make it easy to cash out your vehicle or apply your trade toward your next purchase. Every vehicle is carefully inspected and backed by available warranty options for peace of mind. Our goal is to deliver a straightforward buying experience with honest pricing, clear information, and dedicated support from start to finish. Whether you shop online or in-store, MyCar is committed to helping you find the right vehicle quickly and confidently.

So Happy with my purchase, they took the time ...no pressure and a more than fair price for the…read moreexchange, And they also sale tire and rim at a deal that I could not refuse! I will return for my next car for sure!!

Excellent service!!! I got a 2010 volkswagen jetta and I…read morelove it!. Thanks for all the advices and recommendations. I'm super happy that I could buy my car in this dealership, they gave me a 1 year guarantee and Al was super nice and answered all of my question.

I came in with my Audi Q5 repair. They did an amazing job!!! Very impressed! The staff are friendly…read moreand helpful as well.

Had a great experience here. I normally do my own work but had recently had my wisdom teeth removed…read moreso was unable to do so. I brought my own part and even when they normally don't allow this, they did me a solid due to my situation. Very polite staff as well!

VW Experts. Been using this garage for 18 years and have…read moreonly good things to say.

I paid him 300$ and was expecting EVERYTHING to be cleaned, the engine wasn't touched, I had to…read moretell him to do my trunk, my glove box and door pockets. The first day he came he didn't finish the car but told me he had put a ceramic coat already and washed my seats. all he did was wet my seats and put no polish on. the next day he showed up I asked him where he polished and he showed me a spot on the car that was polished and the water was beeding up on but the thing is, I put that little bit of ceramic coat not him and he tried to play it of. it was kinda funny. DO NOT GET YOUR CAR DETAILER BY HIM. Not to mention he had to reschedule 4 times

I do not recommend. Customer service nasty, rude attitude, spare yourself the aggravation! I had a…read morehitch installed on my Ford Fusion for my bike rack at a cost of $275, but they didn't bother to give me the pin that goes with it, rendering the hitch completely useless. When I returned to the store and ask for the pin, I was told the hitch does not come with it, they do not have it in stock and they don't sell it. Corey told me to go to Canadian Tire. All this with a rude attitude. Fortunately, a mechanic overheard the conversation and moments later showed up with a pin made for the hitch and the perfect size. Then they charged me $15 for the pin. I will never go back there!

Charged admin fee that I was reassured would not be charged. Did not touch up scratches that they…read moreagreed to repair. Carfax report was missing 30K of driving on the odometer. Appeared to sustain damage after purchase and before pick up. Replaced bumper piece with the wrong colour and wouldn't reimburse me when I purchased the correct part myself. Not Happy.

I bought a used vehicle from Wallace a couple years ago. I wanted to drive the car for a few months…read moreto see if it had any issues before leaving a review. I can say I had a really positive experience and enjoyed the vehicle thoroughly. I never had any major mechanical problems like engine or transmission. I owned that vehicle for 3 years before selling it. It was the second car I ever bought, but it was the first good one I had. I found the staff at Wallace to be honest and up-front, which is hard to find from used car sellers. They got the vehicle safety-checked and licensed, and when it was ready, even sent someone to pick me up so I could complete the transaction and take the car home. I had a pleasant experience and have nothing negative to say. Keep up the good work and thanks for the car!

Le service a la la clientèle est exceptionnel de la vente au pièce et le service après vente…read more Nous avons acheté notre Mazda CX-05 en 2023. Depuis nous avons utilisé le service des pièces pour l'achat d'accessoire d'origine. Aujourd'hui des pneus d'été avec les services saisonnier. Je vous garantie que le service de A à Z me rappelle le service que j'étais habituer de recevoir a l'époque. (Autre génération) Bravo Mazda j'apprécie votre service

Haven't done the work yet. Upcoming appointment in 2 weeks. The Service department person who…read moreanswered my call was very polite and quick. Going to update my onboard computer. Hope they do a good job and good price. The gentleman said it would take about an hour. Stay tuned. This will be my first visit to them.