The absolutely worst customer service I've experienced in some time was at LA Fitness 75 5th St NW…read moreSte E, Atlanta, GA 30332. I had one of the worst customer service experiences I've had in a long time at LA Fitness on 3/27/2026. Earlier that day, I visited and purchased a day pass. Tasha assisted me, and the process was smooth, professional, and welcoming. She clearly explained that I could use the day pass throughout the day as long as I kept my receipt. However, when I returned that evening around 7:50 PM, the experience was completely different. The front desk attendant at that time was extremely rude, dismissive, and unprofessional. She remained seated, did not greet me, and spoke in a belittling manner. When I presented my receipt, she responded with, "What is this for?" and then said, "I don't know about that. You're not coming up in the system." There was no effort to assist, verify, or resolve the situation--just attitude and disrespect. Fortunately, another staff member present recognized the issue and allowed me to proceed, but the damage was already done. To make matters worse, around 8:30 PM, the same employee made a very unprofessional announcement over the intercom telling everyone they had to leave, in a tone that lacked courtesy and basic customer service standards. This is not just a one-off issue--it reflects a serious gap in professionalism and training. I strongly encourage management to review the security footage from that evening to observe both the interaction and the announcement. Based on this experience, I do not plan to return.

Been going to this location for years. It's always been meh on its best days. However, after this…read moregym was... remodeled/updated it's become my preferred location to workout atvs just being the most convenient. More/better equipment finally allows you to get a complete workout. Less broken down equipment and quicker repair times so far on those in need, Most LA Fitness locations are ok at best, with regards to cleanliness, availability of equipment etc. I do wish the locker rooms were updated instead of just painted, but maybe that'Il come at some point.

Love this place. Wish I lived closer so I could visit every week. I got a deep tissue massage and…read morelove all the amenities that come with it - I'd definitely recommend visiting at least an hour before your appointment to enjoy the sauna and steam rooms. The complimentary teas were so great, including a detox option. The massage specialists were top notch professionals, I can't remember the last time I'd gotten a massage that effective. I definitely left the sauna feeling the epitome of relaxed!

90-minute massage / was basic, at-best / therapist was very distant upon initial intro / no…read morehandshake / no hand on shoulder / very generic hello; therapist had on shoes that made a lot of noise when walking around the table - very much of a distraction based on her interaction with me, Exhale Spa, Atlanta, will not be in my spa rotation. too many options to settle for that type of experience additionally, i didn't appreciate the Hard Up Sell from the front desk at my point of departure. two ladies initiated a tag-team approach in attempt to convince me to sign up for a $299/mo membership fee based on me experiencing a 90-minute massage - you're supposed to be a quality spa, why treat me like i'm in line at a grocery store and you want me to make an impulse purchase like your packages are a magazine or bubblegum at check-out....... it was disappointing and of all days, my birthday. i was at exhale to treat myself a nice massage but what i experienced was a mediocre experience; Should've followed my intuition and returned to my go-to at the Four Seasons.

I've been dying to try Pilates, and I finally took the chance to try it out using Class Pass! I…read moretried the Obliques and Cheeks workout since it targeted some muscles I wanted to work out (and it also didn't seem too intense for a first-timer). As soon as I entered the studio, I was warmly greeted by the instructor for that class, Tina, and the woman manning the front desk at the time. The person at the front desk made sure to ask me about any current injuries/restrictions, and gave me a rundown of the class space and the reformer machine. She also passed on some helpful tips and information since it was my first time. Then, she made sure to notify Tina about my current injury just in case. The class was tough, but I felt so amazing during and after! Before the class began, Tina asked me if it was ok for her to correct me as needed since it was my first time, and she did exactly that, which I greatly appreciated! I'm also surprised by their class package since it seems to be much cheaper than other places! Highly recommend anyone to try this class out! Parking: They provide you with a 2-hour validated parking ticket, much like other businesses in Colony Square!

Really like this reformer type strength workout! Not only is it challenging, but the instructors…read moreare super motivating. They switch up their workouts each month, so you can try a variety of moves. I would highly suggest this workout for anyone wanting to try something new!!

Yes, yes, yes, yes! Blast is an awesome fitness studio! So glad I stumbled upon this studio,…read morebecause your girl is in need of some great motivation to lose weight. I purchased the first timer promo, $36 for 3 classes, and went to my first class on Tuesday after work, and let's just say Josè is an awesome instructor! Being that it was my first time at a Blast studio, Josè showed me around, and gave me a brief rundown on how the class will be ran, so I knew what to expect. He made me feel welcomed and answered any questions I had. He also let me know the studio validates parking, in the parking deck, so I don't need to worry about paying for parking! The gym is really clean and nicely put together. There are also free lockers so you can stow your goodies away, while you burn fat! Now on to the workout. So I've never worked out for a straight 60 minutes (hence why I'm out of shape hehe), but Josè was so fun and energetic, time flew by and I didn't even realize I went the entire class without stopping! We did so many fun workouts on the treadmill and the floor. I have an semi-athletic background, so many of the exercises we did, weren't too intimidating but they were definitely challenging! I worked up a pretty nice sweat, and a few times I wanted to yell at Josè for making us work soo hard, lol but I am so glad he kept pushing us, because I know I needed it. I'll be going back to more classes at Blast, especially when Josè is there! Excellent gym and staff, and I will be back. Side note: if you're looking for a COVID-19 friendly space to work out, this studio isn't for you. No one wore masks during the exercise, and the studio where classes are held is really small, so no social distancing. Ventilation was really good though, so it didn't feel like I was breathing old air. To public: if you are coming to workout in a public place, please make sure your hygiene is up to par. Wear deodorant at the minimum, because it's just rude to others to have to smell your funk while working out. Just saying.

I'm a fan! I decided to come try BLAST with my trial with ClassPass and really enjoyed the high…read moreintensity workout. The studio is located in midtown next to Kale Me Crazy and parking is validated if you park in the garage. The staff is helpful for new students and showed us the studio space as well as explained expectations for the class (what they will call out, what it means, what the assistant does during class, etc). I liked the fast pace workout and the energy of the instructor. At the end of the class I felt like I had a great workout that worked all parts of my body (arms, legs, abs). I love that the attentiveness of the staff in helping students refill water during class. They also keep the shower and bathroom clean and stocked with gym essentials (shampoo, hair dryer, lotion, bag for wet cloths). The only downside is that the space is quite small so that at the beginning and end of class it can be a little crowded in the hallways.

I am a huge fan of this studio and they had a lot to live up to! I went to the Alpharetta location…read moreuntil I moved and love the coaches there so my expectations were high. First thing first, it is great that they offer validation for the Metropolis parking deck. Really helps make it easy to come to class! Second, the desk staff make a an effort to get to know your name which amazing. Third, all of the coaches are phenomenal! Kate, Kasey, Parker and Adrienne are so personal favorites of mine and they are stellar coaches. You really can't go wrong! Definitely cannot recommend this place more than I already do. Give orangetheory a try if you have been on the fence and this is a great location to do it at! I went as a visitor for the first time 2 years ago and it was great then and still is.

I think OTF is a great place to workout. I prefer having a coach that can keep me motivated and on…read moretask. If you don't like a coach telling you what exercises to do and cheering you on this is not a work out for you. OTF Is primarily cardio-based as more than half of the workout is in the treadmill and rower. With a third of the class on a treadmill and third of the class on a rower you're really pushing your aerobic fitness and caloric burn. The floor exercise is the last third of the class. In my opinion they can improve their floor exercises and work out as there isn't much time to build muscle but rather to burn fat. There are quite a few locations around Atlanta as OTF has become a very popular workout franchise. This specific location in Midtown has a parking deck for free parking. The classes at this location are almost always full. The coaches and staff are nice just like most locations. They have a bathroom for both sexes and two showers for you to use if you want to go before work. They have a wide range of class times so you can work out super early, mid day or late in the evening. Overall OTF is great for trying to lose weight, get in shape and meet new people while burning calories.

Took a sculpt class here. Friendly front desk, good instructor, clean studio. Love that there is…read morefree parking!

I was a little worried prior to coming here because it was in midtown. I'm always worried about…read moreparking, but luckily this studio has a parking deck attached to it and they do parking validation up to 2hrs! The facility was very clean and spacious, as you can see from the photos. They have 2 rooms for classes. The instructor was very friendly and welcoming. I didn't realize this studio didn't offer towels as an amenity since it was my first time, but the instructor gave me one to use free of charge. I thought that was nice. The class itself was good too. I was struggling a bit at first cause it's been a while since I did hot yoga (called hot power fusion here). If I had to give one feedback I would say that it'd be nice if the instructor would correct our poses a bit more. Overall I still recommend if you live nearby and are looking for a place to practice hot yoga. FYI, I came on ClassPass and it was 7 credits

I dropped in to EQ for a CrossFit class when visiting ATL. The facility is small, but still has…read moregreat equipment and is well laid out. The members were friendly and there was a wide range of skills and abilities. The coaching was fantastic and I took a few tricks with me from the warm up to use back home at my box. Really great experience and I will return next time in Atlanta on business.

From the facilities to the coaches to the community, EQAC is by far the best fitness experience I…read morehave ever had. I've always been active, but I've never looked forward to my time at the gym like I do now working out here. There are folks of all ages, fitness backgrounds, and abilities and everyone is made to feel part of the community - it's very encouraging. On top of this, you're bound to be constantly learning things about your health and wellness and form/movements from the coaches here, who are incredibly dedicated to their craft and the best in the business. I would recommend this place to anyone looking for the bar none best place to get and stay fit in midtown Atlanta.