Any problem that arises Mynd is quick to fix it to MY satisfaction. They do everything they can to make sure I'm satisfied. Laurence was especially amazing. He called me and double checked everything with me and answered all of my questions with the most professionalism and kindness ever! I would recommend Mynd to anyone! read more

Stay away!! A friend of mine used this company to find a rental, and when she was ready to move in, they told her squatters were living in the home they had promised her. My friends moved from Arizona across the country, changed their address, and brought their entire family. Trusting the company, they put in another application for a different home, only to find out three days later it was supposedly already rented. They waited for another home, for which the company said they were approved, but had to transfer their application. That home ended up rented too. Desperate, they put down another deposit in a last-ditch effort, but this home had "water problems," and they couldn't move in. This company is trash and only takes your money. They probably don't even have any houses to rent out. read more

I will never recommend Mynd. I tend not to speak negatively about companies unless others have the right to know information. Mynd is an unethical, rude, dishonest and negligent company who will keep your security deposit even when you left the place in much better condition. See all my proof in the below pictures We moved in to a house that was "cleaned" yet there was dead bugs everywhere (see pictures), we didn't have a dryer or water dispenser that worked for the whole year since they said it was a luxury to have, sliding door covers fell off and hit us on our heads and when we asked to have someone come out them up they said do it yourself knowing it can fall on us again and at the end they charged us for over $2,000 worth of thing that we never did just so they can fix the house in our dime. I waited months and jumped though all the hopes to have them just deactivate my account therefore eliminating any way to contact them. They just want to take your money. read more

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Mynd Property Management ruined my life. Before I hired them, I had a thriving real estate concern. Mynd charged me over $25,000 for rep, left my house vacant for over five months, they hired contractors who damaged my house and made me pay for it. Mynd splashed my personal info around so that contractors, city staff, and random people calling me up at home demanding money. It took them in two months alone to process an application. When the tenant finally took possession, the house had no AC (illegal), no fridge, no hot water. The tenants immediately broke their lease. I was out of money and forced to sell. My credit rating was in the dump, my income to debt ratio was out of whack. This was back in October 2023. I'm still dealing with the fallout ten months later. Now they are refusing to close out my account and return the money the owe me. read more

I wish I had looked at yelp before I rented. I am currently in the move out phase of my 2 year lease, and all of these negative reviews are 100% accurate. The company truly is all about money and cares nothing at all for humans.I told them at the end of April that I would be closing on my own property on April 26 (lease ends July 31), and they have no clause to release the tenant under those circumstances. This month (June) I had to pay both my rent and mortgage. I just can't do that for another month. I moved out mid June. I just hope they don't sue me for one month's rent! As with other tenants, my house was filthy when I moved in, and I had to spend way too much time and energy taking apart and cleaning light fixtures, fans, blinds, scrubbing the tub with multiple cleaners and brushes to make it fit for use, not to mention I spent $400 having the tile floors steam cleaned. I am leaving the house in 150% better condition than I found it. Suffice it to say: if you can find a property managed my any company other than Mynd, stay away from this company! ...and for the nice woman who is responding to reviews and seems so willing to help, the house is on Bottlebush Lane in Tucson. Thanks. read more

From a rental perspective, worst company ever; this appears to be a data-mining front disguised as a rental company that sells all the data you send them immediately to overwhelm your inbox with scam offers and phishing fleets. Avoid at all costs. They are absolutely unresponsive to privacy inquiries. Hailing from Calizuela with their humans based in some unintelligible third world hut. I'm a potential renter and not even having the misfortune of owning a property and having this clown posse manage it. read more

I have been trying to get my kitchen sink fixed for months. According to Mynd, multiple appointments have been made yet no one ever shows up. I have sent multiple messages to the only contact they've given me: Cesar. He has not responded. When I finally found a number to call they say they're just going to notify their team, and then nothing gets done. This management company has been horrible. If you are considering them, I would recommend going elsewhere. They'll leave your tenants upset and your turnover will be high. read more

Hate this company so much. All they want to do is take your damn money even when they provide the worst services possible and inhabitable homes. And no, they do not want to resolve any issues you may have with your lease. This has been a nightmare since moving in and finally have been moved out (1500 security deposit was kept by the way and still they keep asking for money). Any legal advice? At this point I'm ready to take legal action. And no, they're not sorry and never are sorry or else things would be different. read more

I was at the mercy of this management company for a year and it was honestly the worst experience of my life. Months of constant repairs needed with no help from mynd. Unresponsive to anything at all including emergency repairs needed for safety of life. However they will respond right away if it's an emergency for possible damage property. We were left to die in the middle of summer . Our air conditioner had gone out and for almost 3 days mynd did nothing. All they did was the typical "we understand you're upset . We will let you know when we find a vendor" three days of absolutely nothing and indoor temperatures rising above the 90s . It got so bad to the point where I had to call someone myself to come and save us. Thank god for the company I called. They came by about an hour or two in the middle of the night and fixed the issue . When mynd heard it was fixed they sent a message " it's fixed now? Great thank you!" And closed the service request within 10 minutes of hearing about the repair. That's only the most absurd story of the whole experience. I will try to compress the others . 1. We moved in without a walk through. They never inspected the house before we moved in. 2. The house had damages and dirt and was not cleaned properly 3. After the first shower upstairs, it started leaking down to the kitchen . 4. That same leak was not dealt with for 4 months despite our calling and asking every other week what was taking them so long . And again " we are looking for a vendor. We understand it must be frustrating and we will let you know when we find a vendor" for 4 months ! 5. Washer was not working properly for 6 months . They sent multiple repair men doing band aid repairs in hopes they would not need to replace it. And these repair men always showed up unannounced. No call no warning from either the repair men or mynd . 6. Main water burst THREE TIMES!! Main water burst three times due to poly pipes not being removed and replaced as should have been done prior to new tenants due to how common it is that they break on a constant basis . They just bandaged each burst . Each burst flooded the bedroom and still each time they would just patch the hole up. The only time they actually sent someone right away was the first time . The other two times they just said "we are sorry to hear that. We will look for a vendor and let you know when we find one. Please turn of all water till then" so we were with no water for about 2-3 days each time because they couldn't "find a vendor" for an emergency situation. And again, we called a couple times a day asking why it's taking so long to deal with this since we had no running water at all. And again"we understand it's upsetting, we are working on finding a vendor" 7. Lights and outlets not working due to damages. Again , no one bothered checking if things worked . There were outlets and light fixtures that were actually completely broken. And again. Waited about a month or two to get them repaired. Once again " we understand. We are working on finding a vendor" frankly I'm sick and tired of people telling me " I understand " then feed me some bull instead of telling me they are just looking for the cheapest bandage possible or just waiting in hopes I pay out of pocket to do it myself. In the end after leaving. They decided to try to take our entire deposit from us and charge us on top of that for " repairs and paint touch up and cleaning" Paint "touch up" was over $500 "Refrigerator not cold" $300 ( because we turned it off from not living there !) "Air conditioner not working" ( they didn't turn it on!) "Missing light bulb and window blind chipped "$400 Absolutely stupid charges ! Just a bunch of crooks this mynd company . That's all they are. They constantly say "we strive to be better! Thank you for letting us know!" Every time we complained or wrote a review about this garbage heap of a company. That's all they ever say " we understand and we will be sure to get in contact with whoever " just copy paste replies . I am astonished there has not been a class action against this company. With how many bad reviews there are on the BBB web page, google etc etc . How have they not been sued . I hope this company crumbles to the ground because of how crooked and thieving they are. I wouldn't doubt if they replied to this message with " we would like to contact you so we can discuss how to make this better" which they wont answer or do anything because we have complained to them constantly all year long ! Or the " we are sorry to hear this and we will strive to be better " bull! I wish I could leave negative stars. I find it crazy that anyone tolerates these people read more

Months for repairs to occur, if at all. After moving out, they even tried to charge me for the repairs that I had reported months earlier. I pointed out they are violating AZ state law, which states the renter has the right to request to attend the move-out inspection, and the renter has the right to know when the inspection will occur. Theey refused several requests, even after quoting AZ law verbatim. They took the entire deposit when the house was left better than we found it. read more

One of the WORST PM companies for renters. Every maintenance issue I report takes 2+ weeks to even get a basic response. I have a broken patio door that was reported 5 weeks ago the day I moved in. Still broken, glass everywhere and it's not boarded up so every time there's rain and wind , it causes even more damage. They don't care. The more I complain, I'm punished by maintenance by them ignoring me. My toilet broke. I reported it 10 days ago. They finally offered me an appointment a week away. When I rightfully called them out on waiting a week to even get back to me, and said they needed to come fix it within 48 hours, again, they decided to ignore me like a toddler throwing a tantrum. So now I guess I'm forced to live with only one toilet in a 2 bathroom house. But if I don't pay rent, I'll be evicted in a heartbeat. I'm a new tenant, with a broken patio door and a nonfunctional toilet, literally counting the days until I can move out. Moving into any property owned by Mynd was the worst thing I've ever done. Property owners, if you want good tenants, avoid this company at all costs. They deserve negative stars. They are worse than the lowest slumlord. read more

I would give zero stars if I could. Horrible management. It's June, the hottest month of the year, and my ac never worked when I moved in!! I've been trying to get it fixed for TWO MONTHS now. They haven't reimbursed us at all, and they are even trying to charge us even more to fix it . This place should be shut down. read more

I'd rate negative stars if that was an option! Never, and I mean NEVER rent from this company. My AC has gone out 3 times in the last 3 months and EVERY TIME it has taken DAYS to get fixed. My house has been 87° for the last 2 days because they're dragging their feet to fix the problem. I will never rent from this company again once my lease is up. How is it acceptable to leave a house in Tucson, in the middle of summer, without a working AC? read more

House I've rented for over 2yrs.house was not maintained properly by management and owner prior to move in.2 yrs later surprise surprise they kept my deposit. Outrageous charges For Cleaning,Lanscape.Repairs and maintenance I don't knw where cause all is outdated.old paint roof problems all the time so apparently I broke the roof too.their estimated charges is just bs they know they ll keep your deposit plx people be aware of this company stay away you ll save your self a heart attack Run Away they'll. Never cared for their tenants at all read more

Truly terrible management company, nothing ever gets done in a timely manner. The entire house looks like it's a fucking landlord special. Paint over all of the sockets and light switches, spider/black widow infestation in the backyard that was never resolved when we moved in. The fridge is noisy as heck and nothing can be done about it of course. Our AC unit is constantly running resulting in $400 or $500 bills for the summer, front and back doors are not air tight and have been scraped together from other properties- once again, nothing can be done. I put in a maintenance request for a dryer that will not spin or exhaust hot air but the heating element stays on. Truly a fire hazard. Doesn't matter if the unit is on or not if it is connected to power, the heating element is bright, red/white hot. It's now been over eight days, only contact I've had with anybody from this company is when I have to initiate contact with them and they all tell me the same thing. "I'm so sorry for the inconvenience were working on it. We are assigning it to your our maintenance team and they will be in touch with you" if you can avoid this company, I strongly suggest you do.. read more

This is 100% the worst management company I've ever come across. They are scam artist for one, for to Kyle why is the manager is nothing but a liar a con artist he's very deceptive and he laughed in your face literally when he screwed you over. I entered at least agreement with a different company the owners of at home they turned it over to this company MYND management I moved into the home November 8 I got my first eviction notice threat November 13 the day after they acquired this account it was nothing but a nightmare after that I paid my rent early I paid my deposit my first months rent they said I never paid it so they evicted me but here's the thing the Shystie company that they are they didn't affect me the owners of the house back to me because that's who I entered into the lease with you want to know why I'm sure you wanna know why? Because I'm white and the management charge is 4.11% on whatever I'm at your wrenches my rent was $1950 in their lease mynd management it says 4.11% on top of 1950 will be charged and they get the 4.11%. They also charge a monthly $50 administration fee +1 times $350 admin fee at the beginning of the lesson on the onset I did not have to pay any of this phase of my lease did not include the 4.11% therefore I had only been there for a couple days they were not gonna do the next 12 months of the lease with me not paying them plus the homeowners association dues I did not have to pay them according to my lease and windy management requires their people to pay the homeowners association dues well I got a bill for $350 for those dues my lease said the owners paid it give it to me putting me and my daughter out on the street Kyle wasted he knew he did and he laughed in my face when he did it they did not tell me when my court date was they do not serve me papers for eviction I could not even go to fend myself and he laughed in my face literally this is the worst company ever if you wanna be homeless by all meansFinally see Grandma with these guys the buyer beware renter beware stay the hell away from they have a woman here in town she came to my house screaming pounding on the window demanding I let a mortgage inspector come into my home while I had Covid she demanded her to come in or she would've asked me I've been there two weeks demanding they come in or I would be evicted I had Covid my daughter had Covid they didn't care they came into my home disrupting us to do a mortgage inspection so they can get a little bit of money back because they're greedy so that's the woman here in town that's the boss here in town Kyle wise is up in Phoenix but this is a God awful list worst company ever and I will be suing them and upwards of 40 grand because they kept all of my belongings as well my furniture my clothes my shoes my underwear everything they kept and won't return read more