I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to manage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants! read more

I've lived in a house managed by Genesis for seven years now. The two times that I've had issues with appliances, not working Genesis has failed to handle the situation with any sense of urgency. I sent a message on July 20 about my Oven not working and did not get a message back until September 1 As far as customer service goes, this is a complete fail on their part. I would not suggest this company to take care of your property. read more

Lemonie Minguela is great. She is flexible and professional. She is willing to work with me on tricky issues like setting rent and eliminating packrats while not hurting the environment. I recommend Lemonie and Genesis. read more

Beatrice P. has been absolutely amazing! She has helped me with so many situations over the years. From arranging roofers, to fixing appliances, getting landscapers, and help with moving, etc, etc...That's for my rental property. She also helped me find the house of my dreams! I moved many times in my lifetime and "B" has been the best Realtor/Property Manager I ever had! read more

AMAZING! I loved the little time we rented with genesis. Unfortunately they did sell off to Blue Fox Property management . all I can say that was the worst decision ever. I had the worst worst time with blue fox and everyday wished you never sold to them. Or possibly someone else. Moral of the review. Great company. As a tenant and human bein. DO NOT ever sell off to blue fox again!! (for future reference) again LOVE Genesis!!! read more

Our daughter wants to attend the University of Arizona in Tucson, so we got her a condo instead of staying in the dorm. She only lived there for three months, but wants to return home! Every time I need help, I go to Yelp. Last year, I found a person to handle a rental company: Genesis Property Management. Her name is Ms. Beatris. I contacted her, and she is polite and pleasant and sounds knowledgeable. My gut is telling me that she is the right one! My husband chose another property Management company, and we hired them. It was uptight because many months had passed, and there was nothing, so we decided to sell the condo because the economy was bad; nobody was buying condos or housing. I called Genesis Property Management again, talked to Ms. Beatris, and was handled professionally. We put the condo up for rent over a month ago, and she found someone, and they will move in mid-May. I was amazed and impressed by Ms. Beatris! Thank you very much for helping us. And yes, we are recommending Genesis Property Management. Please be sure to look for Ms. Beatris. She is incredible, and she will help you! Thanks again, Ms. Beatris, you are the best! ----Luchie and Keith read more

OK, now that we've moved back into the house that Genesis was managing for us for two years, I feel like can write up a full review of our end-to-end experience. Property is in Blenmen-Elm near the UofA, a 3br/2ba place. When I reached out initially, Angie came out to check out the property and she happens to be very savvy about the unique (and unknown to me!) rules around the UofA related to student renters (short story: you the landlord do NOT want to be 'red tagged'.) She was ready with comps from the neighborhood so we could dig into rental pricing in that first visit. She found some solid renters within a couple of weeks, which was great. First big thing I was concerned about, and handled quickly and without any issue. YAY. For the next two years (minus a couple of between lease empty months) she had the place rented to high-quality tenants, handled the occasional (thrice in 2 years) repair needs...even in cases where my home warranty company needed to be involved, which was really helpful since we were living in Northern California. Every month, our money came in (YAY!), I was able to review my monthly statement online, and things just worked out great. Never any sort of hiccup, Angie just kept it running smoothly exactly as I had hoped. YAY! When I moved in, the process for ending the relationship with Genesis on the property was equally smooth. YAY! Even had no problem months later when I needed a copy of some paperwork that I couldn't find...I got what I needed within a couple of hours over email. YAY! Based on everything above, I recommend Genesis to manage your property. read more

Dan, James and Ian have been managing my mom's property since last August. I had to take a leap of faith as we have never been landlords and because my mom would be moving out-of-state, I had to be sure that I could depend on a property manager to the fullest extent possible for peace of mind. I can say nearly a year later, I do. They may be a small operation, but they get the job done. The team at Genesis is reliable, efficient and trustworthy -- always getting back to me with my questions and concerns in a timely manner. Their network of maintenance crews in the area they call on to perform small repairs and cleaning have been reasonably priced. The only thing I might add is to make sure if you offer your tenant the use of a washer and dryer that a clause is added stipulating that cost of repairs are not included in the agreement. I learned the hard way. Otherwise, highly recommended! read more

Amazing company with a local touch! Great selection of properties. Friendly staff. East web page portal. I'd you see a Genesis listing you're in good hands! read more

If I could give them six stars I would. I'm a Tucson home owner from a different state and needed help with selling my property. Angie was my point of contact and the go-to person for everything. Damn was she awesome! She was so efficient with everything. It needed a lot of renovations but like I said, Angie took care of it. I can't thank her enough for the peace of mind she gave me. If you need a property manager, help buying or selling your home, this is the place to go. Ask for Angie and you will not be disappointed, she knows the business and how to get things done. Thank you Angie and Genesis Real Estate. read more

My husband and I rented a home in Tucson through Genesis Realty. Daniel R., the owner of Genesis, was very flexible with his schedule and met us after hours to look at the potential rental. He and Ian made it really easy to fill out all the paperwork (applications, etc.) and were very responsive when we had any questions. A few months after we moved in, the washer in the rental backed up and leaked water everywhere. I called Dan and he had a repairman out to the house fixing the washer by the end of the day. We never had to worry about anything breaking or having to wait to get things fixed. We liked the way Dan handled everything with our rental that we asked him to be our realtor when we purchased our home. We knew he would take really good care of us. At times, we miss being in the rental, especially when things break (i.e. dryer) and we have to handle it ourselves. It was really nice having competent people there to help you out. I highly recommend Genesis for any potential renters. Genesis will take good care of you! read more

Full disclosure: Dan did not help me to buy or sale a home. But I find that he is super helpful when it comes to tracking down information needed to make a decision about property sales. He seems to have quite the network of realtors, also, and is helpful in helping link you to people who have the right background and experience to handle real estate. I also found that he was very prompt and would respond within a 24-hour period. Even after I thought our communication had closed, he touched base with me to check in to find out how things were going. I appreciated his thorough communication and professionalism. Would certainly work with him in the future. read more

We really cannot recommend Daniel enough. He made the whole process of purchasing a property so easy from beginning to end, and helped with literally anything involving the purchase. He is knowledgeable, genuine and trustworthy, and can be contacted very easily. We would use his services again in a heartbeat! read more

My fiance and I just started renting with Genesis. We moved from out of state so a lot of communicating over the phone. Ian was super helpful and patient through the application process and would get back to us very quickly. Since we moved in less than a month ago things have gone great! Our work orders we put in were addressed right away and fixed within 48 hours. We look forward to renting from Genesis for as long as they will have us!! read more

I highly recommend Dan Reichardt and Genisys Real Estate & Management, LLC. I wanted to get a higher price for my vacant lot in Summerhaven, AZ than what I being told by another real estate company. Selling the property took time, but Dan and his staff stuck with me the entire way, found the right buyer, and got me the price and terms I was looking for. This is especially important as I no longer live in Arizona, and had to work with Dan and Genisys remotely, even through COVID-19. Examples of their excellence: Dan and Genisys produced a highly professional video of the property, hired a local crew to help prepare my property with all associated certifications and paperwork, ensured disclosure forms, contracts, etc. were properly filled out, connected me with an excellent survey company, and was available almost any time of day for questions, concerns, etc. What really makes the difference to me was that Dan and Genisys maintained their strong commitment to sell my property, and kept a positive attitude. Dan regularly checked on the property, and consistently followed up with potential buyers. He also communicated extremely well, so there were no surprises. When we connected with the right buyer, things moved fast towards closing, and his services were critical to making that go smoothly, even through various COVID-19 challenges with deadlines. I want people to know what excellent services Dan and Genisys Real Estate & Management provided, while maintaining a great personal touch. read more

We bought a 12 unit apartment building back in 2019. We live out of state and was picking a property management company blindly (using Yelp only really). I am so happy we chose them! As an owner, it helps tremendously not having to worry about day to day issues. The fact we have low tenant turnover tells me tenants are happy and being taken care of. Angie has been our rock since day one! We were in market to buy something else and we were trying to decide what city to buy. We are so happy in Tucson Market because of Angie, we bought another rental property for her to manage! You won't be disappointed :-) read more

I can't say enough good things about this property management company. As an owner of investment properties in both CA & AZ, I have had extensive experience with property managers so I've seen both good and bad. Your rental will be aggressively marketed, repair prices are reasonable and it's clear that Genesis has a ton of vendors to choose from as they always shop for the best price whether it be for materials or contractors. Tucson is a tricky rental market, so be sure and go with someone you know will get it right the first time. Feel free to contact me directly if you have more specific questions about my recommendation. read more

In 2015 I hired Genesis to Manage my Tucson Rental property. I lived there originally, but then moved to Portland, Oregon and so I needed a dependable Property Mangement team long distance. Well, the tenant they chose was a Section 8 Veteran who did not work out because he did not take care of the house or yard due to failing health. So sadly, we had to evict him. It originally was a disappointment but as Managers they came through with flying colors! The best news is they did a FANTASTIC job in preparing my property for Sale! They arrived early every day to work on the yard and had hired help at reasonable prices. Without marking up the labor costs, they had excellent subcontractors to clean up, repair, paint, put new carpet, remodel the tile shower, coat the roof, and do yard work that even included removing a shed and Dan moved a bee hive, full of live bees, out of dead tree stump. (None of the beekeepers wanted to deal with it!) Then they took professional photos and posted advertisements everywhere online and showed it to prospective buyers. My property at 5552 E. Alta Vista Street sold quickly. I did not get the top asking price -but it sold - and I was relieved to not have that responsibility anymore! These are the guys you want to hire when you get ready to sell your place! They know all the ins and outs of making improvements, Selling Real Estate, advertising it and showing the house. They are good people. Special thanks to Dan and Ian! read more

I found Genesis on Yelp and made a phone call to Ian. His professionalism, diligence and customer service was outstanding. Would definitely do business with them in the future read more

Highly recommend. Dan was a life saver walking me through selling my grandmothers home from across the country. He was always available to answer questions and make financially responsible recommendations through a unique financial situation. read more

* Local knowledge: 5 Stars * Process expertise: 5 Stars * Responsiveness: 5 Stars * Negotiation skills: 5 Stars I have been working with Dan and Genesis Real Estate & Management for a little over a year now. During that time I have purchased about 12 homes and have 5 more under contract. Dan has provided property management services to me for all the rental homes I own in the Tucson area and is doing a great job. He is very good about communicating with me, suggesting the right course of action on purchases and repairs, and is conservative with my money when it comes to expenses. I have complete trust and faith in Dan and his team. I expect to purchase another 5 to 12 homes and have Dan manage them during 2013. In regards to Property Management, I had all of Dan's forms and agreements reviewed by a National Law Firm that I use in Tucson and they had no issues with any of it. Additionally the property management software that Dan uses is very complete and user friendly and my bookkeeper has found it to provide all the information I need to analyze my properties performance and more. Very complete for tax purposes also. I cannot give Dan and his team any higher recommendation, they are the best. John L.S. MM&G LLC read more

I found Dan and his team through some friends that had a number of houses managed by Genesis. They had nothing but praise for them after working with a number of other management companies over time. I used Genesis to manage homes of mine for over five years and had a great experience with them. When I was ready to sell, Dan went above and beyond to get the house updated and pristine. He basically did the work of a GC, hiring roofers, painters, pest control etc to make the sale the best deal possible. We had some hiccups with buyers (no fault of Dan or my own) and again Dan exceeded expectations to make sure everything continued smoothly. They were able to place tenants extremely quickly, and always dealt with issues very professionally and at very fair prices. The pictures and postings when vacancies occurred (which was rare) always made the property look top notch. They certainly believe in providing really nice places for people to live and maintain the properties very well to command great tenants. The professionalism and great communication allowed me to continue to rent my property in Tucson long after I moved out of state. Dan is always available within minutes and his work ethic is highly impressive. Genesis has built a network of great connections with handy men, contractors, etc and are able to have things repaired quickly, properly and at very reasonable prices. I would highly recommend Dan and Genesis to any property owner looking for a great management company or realtor. read more

I contacted this company based on their three 5-star reviews on Yelp (two of which have since been filtered, interestingly enough) to inquire about management services for our Tucson home. Their initial response was quick, but everything went downhill from there. They sent me comps for the home which were way off (they claimed the Zillow Zestimate they found for the home was about half of what Zillow actually said), and when I responded to inquire about the discrepancy, and to ask when they could view the home to give us their in-person rent analysis, they didn't respond for 5 days. I followed up with them after waiting the 5 days, and they claimed that each of two guys thought that the other one had responded to me. They finally went to view the property with my husband, and the guy kept telling him "When I spoke to your mother on the phone..." (referring to me, his wife - not only had I told him that he would be meeting my husband, but I'm in my 20s, and I sound like I'm about 12 on the phone...). He clearly was confusing us with someone else. After viewing the home, we received no further response from them for nearly 2 weeks. I sent them an email (copying all 3 gentlemen I had been emailing with previously) asking how soon they could get the property listed. When I didn't hear from them for 2 days, I emailed again, asking them to confirm that we should seek out a different management service. They finally wrote back, claiming that they never received my email, and that they feel they are "too busy" to take on our property right now. While I appreciate them telling me that they are "too busy" to manage our property, they really should have told us that up front, or as soon as they realized it - not several weeks later when we were counting on using them. It's also really uncool to claim that nobody received my email, when I had copied the 3 of them on it, as well as my husband, and my husband received it (and I received no undeliverable message). Now I have to search for a new property management company and we're at the point where we need the property rented out now. I have to wonder where their 5-star reviews came from... The only saving grace is that I didn't find out how bad they are at communication AFTER entering an agreement with them! read more

This company keeps calling and calling, despite the fact that I'm on the Federal Do Not Call list, despite the fact that I have asked them repeatedly to stop calling. With ethics like that, I wouldn't trust them to buy, sell, or set foot in my house. read more

I live out of state and have a rental house in Tucson that was mismanaged by my last property manager. I found Genesis on Yelp, and based on reviews decided to give them a call. Daniel and his crew have been managing my property since 2012. I would highly recommend Genesis for anyone who needs their property managed and does not have time to do it. I cannot express what a relief it is to have found these guys. Some Yelp reviews complain about the lack of promptness in their email exchanges. These guys are really busy so it's understandable that emails might sometimes be delayed by a day or two. So I can't complain about that. read more

I am not a fan of corporate companies when it comes to renting a home. I have used them and have had mixed reviews with the diff ones. This company is just starting out and could use a few lessons on 1. How to be polite. 2. How to listen to the owner. 3. cont. to list would be pointless. This review may come of insensitive but when it comes down to it building a new company should be done by making people happy. After all if you want to be successful you learn first how to run a good business. I do not recommend this company if you want to rent a home. University Area Rentals are a bigger company and you can talk directly to the owner. I just signed a lease with them after my experience with the owner of this company. JLN P.S. I just posted this review on their google page. It was unfortunate because the guy I spoke with was rude yet I am sure when he sees his review he will assume I am just mad I didnt get the place and chalk it up to me wasting his time. Instead I ended up renting a bigger place in a good place. read more

I was nervous about purchasing my first house, but Dan at Tucson Genesis did an amazing job helping me throughout the entire process. From pre-qualification through closing, he was with me for every step. I purchased a great house that I could afford for a fair price. He took great care of me, and I highly recommend him! read more

I had many hesitations and concerns going with a property management company. Once I spoke with Genesis, I knew I was in good hands, they took the time to go over everything with me and with their marketing strategy, we were able to find good tenants quickly. Anyone that has a property or multiple properties and needs property management, you have found the company you want to work with. read more

I'm a property owner and contacted this company in two ways to attempt to start the process to have them manage my property while I'm in Australia. I expected something reasonable since they have high ratings on Yelp. I first emailed them through the email address listed here on Yelp, genesistucson@gmail.com, and received no reply after 2 weeks. I then gave them the benefit of a doubt, perhaps that email address is for Yelp only, or isn't monitored. I then contacted them directly through a contact form on their website, and still have not heard back after 1 week. If they are too busy to take on new clients, I understand, but you still need to tell me. If this is the kind of customer service that they provide to owners or tenants, I'm glad I dodged a bullet. read more

One of THE worst places ever! They won't help you at all. At first it seems like it's going really good but Then over time it's horrible. We've been with them for almost a year and they are just theives. They blame our tenant but they won't give me the rent that's due correct. Don't Even waste your time with them. Really dissapointed in there service. read more

We are writing this review to express our pleasure with our real estate agent Daniel Reichardt, who represented us in our recent purchase of a single-family home. We were referred to him through co-workers who said he was awesome! He never pressured us and helped guide us in our search. Daniel paved the way through the entire process from loan prequalification, searching for houses and making an offer and closing the deal. We credit him with a great home-buying experience. Daniel is savvy, personable and knows the market inside and out. We never could have gotten our dream home without him, and we highly recommend him to everyone. read more

I am very happy I found Genesis to manage my property in Tucson. It has been a struggle in a very difficult market and their team was always on top of things, keeping my updated, quickly responding to any questions and just overall very supportive and professional the whole time. I do know my property is in good hands and will be well taken care of. I feel I have gotten to know them and have built a solid trusting relationship. If you need an upfront property management company that treats your property and any concerns as if they were their own, this is the one you will want to contact. read more

I called these guys because of their great reviews on Yelp. But my experience didn't match the positive reviews on here. I found them to be unprofessional and a bit rude. They were also supposed to call me back but never did. Interestingly "Dan" one of the owners was really unprofessional-- if the owner is unprofessional that's a BAD sign. Also makes me wonder how many of these 5 star reviews are legit... Oh well... read more

We were looking for a new management firm and thought this one would be it, because they have a good website and good reviews. But, after discussing by email twice and in person once, they would not change terms in their management contract, even though the terms were unclear and ambiguous between clauses. They blew us off as "not be a good fit for your needs." And, this was after dealing with them for 2 weeks - they were slow about returning phone calls, making appointments and even responding to emails. We thought we were about to come to terms - only had one line we wanted to add to clarify one clause. They wasted our time when we could have spent those 2 weeks dealing with a company that wanted our business. Instead of using the standard 6 page Arizona Association of Realtors Contract, They have an 18 page management contract which, evidently, they are unwilling to change, and protects them very well, but doesn't protect the owners quite as well. Use this firm with caution - they'll listen to their lawyers and try to protect themselves - but must not really care about taking care of the owners or taking on new clients. read more

My wife and I used Dan Reichardt and Genesis Realty for two of our home purchases, and we have also been with Genesis Property Management since it started. We have been extremely happy with the level of service and professionalism, and we have now turned our entire real estate portfolio over to their management services. Being active in real estate investment, I have heard innumerable horror stories about management companies, but my experience with Genesis has been very positive. We have had several vacancies that were filled promptly and a number of repairs that were handled quickly and inexpensively. I have also referred several of my friends who are now using Genesis and they are also very pleased. I do believe that Dan worries more about my properties than I do. What more could you ask for in a management company! read more

A+ real estate management company. Genesis has good marketing strategy and conduct reliable screening of tenants. I am happy of their service. They take professional photos of your property, marketing it professionally and good communication among clients and mangers, which is very important. Win-Win for all parties. They make home owners' life worry free! Thanks ! read more

Dan was one of the most kind, trustworthy, diligent and helpful professionals I've worked with. He went above and beyond in every way. I can't fathom that any negative reviews are legitimate because it was NOT MY EXPERIENCE AT ALL. I would recommend Dan and his company to anyone looking for property management. read more

Genesis manages four properties that we purchased as rental investments. We live in another part of the country, so we needed someone we could trust on the ground. They have been extremely helpful and responsive on so many fronts. First, they looked at the properties in advance and offered opinions on likely rental rates and the cost of any repair work needed. Second, they performed the work or hired subcontractors at rates better than we had found through others. Third, they have a very thorough screening process for renters and I am glad to say that they have all respected the houses and paid rent on time. Dan, Ian and their team have taken the headaches out of this entire venture. Our funds are direct deposited monthly and our year end accounting in both timely and accurate. Highly recommended. read more

I live in California and own rental property in Tucson, Arizona. As an absentee owner I am using the services of the local property management company, Genesis. The attributes and capabilities of a property management company that I envisioned before making my decision to hire a property management company were integrity, reliability, honesty, competence, responsiveness, good communication and organization. I am thankful that I have found all this and more in Genesis Real Estate and Management of Dan Reichardt and his associates. The relationship has endured for a number of years and I have been totally satisfied with the services of Genesis. I cannot recall one time that a question or a concern of mine was not addressed immediately and resolved in most instances the same day. Dan also possesses excellent public relations skills, an attribute that keeps tenants happy and gives them a sense of security and reliability in problem solving situations. These comments of mine are sincere, unbiased and unsolicited and I would strongly urge any property owner in Tucson who is in search of a property manager or is dissatisfied with the property management services that they receive to place their confidence in Genesis Real Estate and Management. They will be glad to have read my review. read more

I too called Genesis due to their great yelp reviews and I found their service to be very responsive very professional. I currently reside in California but have had a home in Tucson Arizona for the last 15 years I have used other local rental companies there and would not use them again . Angie worked hard to get my house rented and did find a renter within two weeks. I was also selling my home at the time and they were very understanding though out the process, which was very trying at times due entirely to the potential renter. As it happened I was able to find a buyer after they found a renter however the renter would not sign the agreement. I went ahead and sold my home and did not end up using Genesis although I would not have had any reservation in doing so. It was through no fault of Genesis that the renter was not used and in the end it all worked out for the best. I think Genesis is a very good rental agency and I would use them again anytime and would gladly recommend anyone to them. read more