The customer service is always excellent. I go here for Physiotherapy. I really like how Nikki uses…read morea cupping technique. It instantly helps my muscles to relax. She also does shockwave therapy which helps with my chronic pain issues.

I've been working with Stephen for over a year or so with various pain through my neck/arm/shoulder…read moredue to work. I just realized from my last session that the major symptoms I was facing when I first came in I no longer experience. It's nice to work with someone who can help resolve these problems. Stephen as an RMT has been more valuable to me than physiotherapy.

Daniel is amazing. Went in with a stiff, sore neck and headache and within minutes of my…read moreappointment, I felt immense relief. I have been seeing him for a while now, and he is very caring and listens carefully and really tries to help.

I highly recommend Tess Kruspe for all your physio needs. I've had physio in the past for a…read moreshoulder injury and was not a huge fan. More to do with me than the therapy (fun fact, you have to do work to fix your ailments). A few month ago, I was experiencing extreme lower back pain and my lift hip was so bad that I was unable to tie my shoelaces. I did some research and discovered MSK (they have a few locations). I made an appointment online (bonus: they offer direct payment). Tess was incredible personable and made me feel comfortable. She was able to asses my issue and within a month and a bit, I was able to do basic things again. The combination of stretches, massages, and other techniques that she offers has given me my mobility back. I am so thankful to have found Tess and will continue to go until the other 99 problems I have are sorted out!

I went to see one of their physical therapists, who shall remain anonymous, for a sprained wrist …read more The guy was nice and friendly, and was able to address the issue correctly, but his treatment was way to aggressive. On my second visit, which was three months after the initial injury, he told me to start climb "harder routes" with wrist widget on because my wrist pain was mostly gone at that time. I did what I was told, and that resulted in a second injury even worse than the first time. The recovery has been awfully slow since then; it's been almost five months now, and I can't even pull more than 10 lbs without any trouble. I did see him one more time after that because I really didn't want to do another initial assessment with a new PT. He gave me 25 mins of forearm massage, and right before the session ended, he told me to made a wrist roller and hanged 5 lbs for training. Turn out that was too much for my wrist to handle and caused instant sharp pain. I informed him via email, and then he asked me to reduce the weight to 2 lbs. I really wish this sort of trial and error could be done during my visit, not at home.

I have been going to this clinic for years, but obviously that varies according to what injury I…read morehave. I haven't been back since 2013 so today when I went in I noticed a few changes in staff. I had LOVED all previous physiotherapists who attended to me so hoped my new person would be ok. I cannot say enough about Brandon Sum. He was absolutely fantastic. Extremely thorough and spent an enormous amount of time on me. I am so happy to be in his good hands with my leg injury and I feel he absolutely and utterly knew his job. Thank you Brandon. So very much appreciated and lovely to meet you. I would fully recommend Brandon. June Quiroga

Came here for a massage. This place is close to my work so I thought I would try it. It was my…read morefirst massage ever and it went ok. The masseuse was very friendly and she worked on me for a full hour. After the massage I didn't feel my neck pain anymore. My neck pain did come back later in the evening. The massage was $120 for 60 minutes. They serve ginger tea which was very tasty and refreshing. I'll probably be back for more treatments.

I didn't write this review 9 months ago (choosing instead to write to the management to share my…read moreconcerns privately), but 9 months later with no response at all from the team at Qi, I'm still upset by my experience and I don't want another plus sized woman to repeat it. So here goes. I am a plus sized woman. Just a fact. Happily, it's pretty rare that I feel that my size impacts the way I'm treated. In fact, the only time in recent memory that I've felt my size impacted how I was treated by someone was with the massage I received at Qi. Now, this is not a statement against everyone that works there. In fact, I had a great massage many years ago (I even asked the team if they could help me track her down, to no response), but I couldn't tell you who it was with. This time however, I selected to have an appointment with Jorg. He specializes in joint, posture & movement issues, and with chronic problems I have stemming from a past broken leg and multiple related surgeries, he seemed like the perfect match. Only, that hope was one way, as I got the distinct impression from the moment he walked in the room that I wasn't his "ideal" client. What followed was a 50 minute massage (in a 60 minute timeslot), zero check-ins about pressure or anything at all, and about the only words he said to me felt like a complete slap in the face. At the end of our time, he told me bluntly that he specializes in *sports* massage, and that the next time I come in? I should book with someone else. Message received loud and clear, Jorg. I'm truly sorry that in your world, only the fit and slender qualify for your help.

Mike was not first professional I saw, but he was the last! Over the course of my wait to see Mike…read more I saw two doctors, a massage therapist, a physio, chiropractor, and had a CT scan. Within 5 minutes of meeting Mike he told me everything they had told me and more - without all the radiation. Mike was honest, sincerer, and professional. He spelled out how the next few months of recovery would be, what I could expect, and kept detailed and quantifiable measurements and notes! Your search is over! I would recommend my mom, dad or brother to go to Mike before anyone else! I injured my back over a year ago now and would not be where I am now without him- Perfectly healthy.

I'm absolutely thrilled with my sessions at Electra Health under Alexander Ledenev care. As a…read moreprofessional therapist, he pinpointed my issues and showed me simple stretching exercises that have significantly relieved my back and neck pain, I noticed a huge difference right after my 2nd session. I never skip a session with Alex--he is an amazing rehabilitator. Highly recommended!

Approximately two years ago, I injured my shoulder and, despite trying several procedures and a…read moreother therapists, found little success or relief. I was encouraged to seek out a different therapist, and that's when I discovered Tina Aslani. From the very first visit, Tina took the time to clearly explain the reasons behind each procedure and exercise, helping me understand how they would reduce my constant pain. Her expertise and compassionate approach made all the difference. I experienced significant improvement, and I was so impressed that I referred a family member to her as well. They, too, were amazed at the relief Tina provided after just one session. I wholeheartedly recommend Tina to anyone in need of physiotherapy. Thank you, Tina, for your professionalism, knowledge, and genuine care for your patients.

The equipment are filthy, the physios , with the exception of the hand physio, do not give you…read morethe time you pay for. They just give you exercises and never reassess your injury after the initial assessment. The worse was one Physio, Doug, who had me come in twice a week for weeks to do exercises on my own. Never did he re access my exercise nor my injury. I had to go to another clinic to get the help I needed

It goes a little something like this: *Ayla has double…read morejointed kneecaps, isn't that funny? *Ayla decides to do vigorous exercises like swing dance and bootcamp *Ayla's knees do not approve and take great pleasure in popping out and reducing Ayla's activity to being grumpy on the couch for 6 weeks until she has had enough and starts exercising again. While not a smart pattern, this has been happening for a few years now (thanks, Ageing!) So FINALLY I sucked it up and agreed with my bootcamp instructor that yes, I should go see a physio. I'd been resisting because doctors already just tell me to put it up and ice it until I feel better, so what could a physio POSSIBLY know that's different. Fool of a Took! Sean, in his pleasant, kind, and gentle manner, has given me exercises that are already strengthening and helping my weird knees after only one week. He is clear in his demonstrations and explains why each exercise will help, and even better he doesn't tell me to rest! He believes that exercising will only help me (as long as I'm smart about it) and this makes me exceedingly happy! Sean broke down every stereotype I had, and it's been awesome since then! Sure, my knees aren't fixed yet, but they feel way better after only a week!

Tonume offers a unique type of acupuncture, which originated in Japan, from a licensed TCM. I…read moreexperienced my first treatment and it was very gentle - my practitioner Kaz explained it thoroughly beforehand, did some diagnostic work, performed some deft, almost imperceptible palpations on my abdomen, then inserted a few small needles into my ankles and on my forehead. There was no pain whatsoever. It's been a couple of days and it seems I'm sleeping better. My nervous system has slowed down. I scheduled another treatment and I expect it may take a few more before the results are obvious and tangible. I'll update again if/when that happens.

I walk by this place every day, and finally decided to give it a go when my body was hating me one…read moreday. I've since seen several different RMTs here, and have been pleased with the results each time. I usually go for basic maintenance; my hips have a tendency to become misaligned, and I've been properly re-adjusted every time. Last year I strained my achilles tendon, and the RMTs at Tonume definitely helped to speed up my recovery. They were also life-savers after I had surgery on my wrist this past summer. I had to do everything with my non-dominant hand/arm, and those poor muscles were not used to all the stress. I don't know what I would have done without regular massages on my arm and back then! I've also gone just to get some quiet relaxation time in. Some of the RMTs are a bit chatty, but I find if I mention I would like to relax when I'm booking an appointment, they are a bit quieter once the massage has started. It used to be fairly easy to just walk in or call and get an appointment with very short notice. In the past few months I've found it's gotten a lot more difficult to book, so be sure to book in advance (especially towards the end of the year when everyone is trying to use up their benefits). They do have an online booking system, which is usually handy, but it did fail on me once, which made for a particularly disappointing afternoon when I showed up only to find I didn't actually have an appointment. Be sure to double check!