I had an absolutely disappointing experience and extreme lack of professionalism with my…read moreinteractions with this office. I felt like nothing more than a quick cash grab and here are few of my grievances. I specifically requested NO narcotics for my recovery from surgery. I was instead prescribed twelve Hydrocodone that were included in my prescriptions upon pick up. I advocated for myself and my medical history in this office and I was ignored. I then got a follow up bill 5 months after my visit informing me that I owed them over $2,000 for the medical code being used for sedation. This was after I had paid in full for my surgery at the time it was performed. This was doubly frustrating as I had requested preferably no sedation and just a topical or localized analgesic. The doctor was adamant I needed to be put under. After calling my insurance and verifying the codes, not only did I not owe money... but I was overcharged. I have now been waiting over five weeks for my owed refund. The first check was sent to the wrong address because even though I spent the time to update my address on my forms during office visits, it was never properly entered into their system. I can't in good faith recommend this practice and would recommend traveling a city or two over for your oral and facial surgery needs as that would be an easier process in my opinion.

Went to a Dentist in Apalachiacola, and got scammed. Then went to one in Tallahassee, and the…read moreplace was dirty, and after them taking my money, told me they couldn't pull the tooth. So I found Red Hills, and Doctor Russell is the-BEST IN THE WORLD... Extremely brilliant... I mean it big time. 2/25/2025 retired firefighter, Franklin ( Tim ) Andrew n