After an incredibly long and intense conference hosting a group of North American CEOs, my colleague and I were thrilled to learn that the group had gifted us spa services as a thank-you. Exactly what we needed. We chose the 80-minute deep tissue massage, and from the moment we arrived, the experience was flawless. Spa manager Jessica greeted us warmly and enthusiastically, immediately setting the tone. We were offered champagne, then asked to complete a brief intake form to note our needs and any areas of concern. From there, we were escorted to the women's locker room, changed into plush robes and slippers, and spent a few relaxing minutes in the sauna. Soon after, our massage therapists arrived, Nelly for me and Jenny for my colleague, and guided us to a beautiful, dimly lit treatment room. We settled onto warmed massage tables and were wrapped in the softest, most luxurious sheets. And then... the real magic began. Nelly was absolutely phenomenal. She worked through my sore, overworked muscles with incredible skill for over an hour. Her hands were both strong and intuitive, her movements gentle and graceful as she transitioned from one area to the next. The pressure was deep and effective, paired with an impressive understanding of anatomy and, honestly, my body in particular. I never wanted it to end. It was exactly what I needed to melt away the stress of the previous week. I left completely obsessed with every aspect of this spa and fully plan to return very soon, this time with my boyfriend. I will absolutely be requesting Nelly again. And I should add, my colleague was equally impressed by Jenny. These women are true artists. read more

MySpa - Sauna - Day Spas Near Me - Miami, Florida

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Had a really great experience here. It was pretty peaceful at the spa midweek, despite the hotel being busy. If I remember, you have to find the main elevators and go to the 5th floor. Brie gave me a fantastic body scrub treatment, I also had a nice facial, and the person working the front desk and touring me around (Ananda?) was also lovely. They have a great relaxation room, sauna and steam, shower facilities and lockers. Would definitely go back next time I'm in town. read more

MySpa - Cozy relaxation/waiting room - Day Spas Near Me - Miami, Florida

Worked a conference at this hotel all week and treated myself to a massage after finding a Groupon for a 50 min massage with hot stones. My therapist was Nelly and she was amazing! I was so relaxed that I even fell asleep. She really worked the area I mentioned needing help with :) read more

I learned about the different spa treatments they have here through ResortPass. I booked 50-minute massages for my friend and me. They called to confirm the appointments with me a few days before. On the day of the visit, we felt rushed. They called us as we were headed to the spa with 5 minutes to spare before our appointments. They asked where we were. When we got there the receptionist greeted us, sat us down, and handed us a menu for add-ons. Again, it felt rushed and they were a little pushy. Then they had us pay for gratuity before the actual treatment, which was understandable. Still, that could've been done after the massages. This all happened within the first few minutes of arrival. I was expecting a relaxing afternoon, but it did not start that way. Then someone took us to the locker room and explained everything to us, but rushed through it all and told us to change quickly. The massage was nice and relaxing though. I am glad we had some time after the massage to relax and sip on Prosecco. We did step outside by the pool and deck area. The view of the Bayfront Park is astonishing. It is nice they offer complimentary valet parking and we had some time to walk around the Bayfront Park after the massage. Overall, the massage is nice but the receptionists can be more friendly to provide a better experience. read more

Loved the events, loved the stuff, outdoor pool, teak is so friendly and welcoming, I'll go back!

This is absolutely the best massage experience ever!! Coming here and enjoy it is a must!!! Make sure you ask for Nelly she is the goddess and an angel!!! She is super professional and absolutely spot on!! She works on the te soon spots as she connects to your body in an impressive way! I had several massages before but never experienced something as great as here. We will be definitely coming back and please give Belly the chance to make you experience the best massage in life! Thanks for the absolutely gorgeous real is places where the vibes are are all about making you feel that you are al sit touching the sky!! 10 stars + thank you intercontinental! read more

Bach party quick girls massage between events. This spa is located inside the Intercontinental Hotel on 1 Ocean Drive. Take the elevators in the back behind reception to the spa floor. We had two one hour massages and one facial. The spa facility had a steam room and sauna but no whirlpool or spa. We had the last appointments for the day and the amenities were bare: no combs, lotions, razors, 4 towels left out. My massage was good, very much needed with a glass of champagne. There's a special on Groupon but I called beforehand and they honored the price. Caroline was super nice in booking our appointment. read more

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If I could give no star at all I would, the worst wax I've had in my life - technician used too little wax and had no gloves on - made no difference, will be getting another wax right after this one somewhere else, she also left wax in my hair which I don't even know how it's possible read more

Wow! I very one is extremely nice that you might feel like it's fake but it's not at all. My best friend bought us for my bday 50 min massage which included a glass of champagne for each of us. Everyone greets you with a big smile and sweet. While my best friend and I were sitting there pretty much finished with our included champagne and a nice blonde lady which I thinks she's a Manager (I don't know why but she gave me Manager vibes) came to refill out cups. Also, when I checked in Yelp the spa has an offer for a free champagne so I went back and got my third glass of champagne. The masseuse was amazing her name is Cathy I totally knocked out during my massage. I would prefer an hour massage since it's 50 min they deduct 5 min for the time you take to walk to your room and change, so 45 minutes wasn't enough. You need a 60 minute massage so it can be 55min since they deduct changing time (which makes sense). Another thing I liked is that the pool is on the same floor and right there by the spa lobby. It was a beautiful view. Overall I was impressed with the spa and will be going back soon. read more

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If you want a truly luxurious spa experience, look no further. This place will fit all your needs and do so marvelously. Michael, my masseuse, left my entire body feeling so relaxed, rejuvenated, and brand new. I initially went into the spa feeling extreme pain and soreness around my shoulder and neck area and left feeling completely refreshed, as though I'd never experienced any pain at all. I told him where it hurt me the most and he ensured that I was fully taken care of by implementing a variety of techniques, including hot stones and aromatherapy to complement my Swedish massage. I couldn't have left feeling any happier. Caroline, the spa attendant, also made sure that all of the t's were crossed and i's were dotted. I plan on visiting this spa more often and becoming a regular moving forward. Thanks, MySpa! read more

Ms. Marilyn and Cindy have hands of Heaven, personalities personalities of Angels. Oh what an experience! This spot was definitely a 10 Star business located inside of a 5 Star hotel! Everything was perfect from entry to exit! Once I located the spa which was on the 4th floor at the beautiful Intercontinental Hotel, it was true heaven from there! We were immediately greeted by very nice lady that was at the front podium who had us sit down and complete paperwork regarding on massages and preferences. We were offered beverages such as champagne and mimosa as we were introduced to our masseuses. My husband and I were able to get massages in the same room and it was beautiful. So nice and tranquil. We were given robes and slippers to put on as we prepare for our 2 hours of pampering. My masseuse Marilyn had hands of gold! She was very very good by pin pointing all of by stress triggers as providing the best massage that I've ever received. My facial was just as stellar as my massage. The products were all sinfully delightful and my skin was smooth as a baby's bottom when she finished. I swear I could have stayed on my massage table for another 3 hours if I didn't have an agenda for the day. After our facials were completed, we were given a detailed assessment. My husband and I were shown many products that were available for purchase to relieve the stresses that our skin constantly endures. There was no pressure with buying anything, just recommendations. Immediately following our massages, we were shown the relaxation room which was just that. All you can hear was running waters and a tranquil scene of running water down a beautiful tiled wall with different warm colors on it. I highly highly recommend this spa to anyone in search of a fantastic masseuse, beautifully decorated clean space, professional service and a relaxing time. read more

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My first visit to the spa went fantastic. Caroline Wilmot is the Spa Director is she was fantastic, so professional and pleasant. I received the 80 min swedish massage with some of the massage received by a hot stone. This was my first time and I loved it. They use a terrific oil that has a mild and refreshing basil smell and the my massage therapist (Marlyn) was fantastic. I highly recommend this spa, you will love it. read more

MySpa - Luv this spa, all the people here are so professional & pleasant - Day Spas Near Me - Miami, Florida

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Short stay at Intercontinental and pool was closed for renovations. I decided to spend me time at the Spa. I was greeted cheerfully in a bright and welcoming lobby. Made the appointment for the following day and splurged on an 80 minute essential oils massage with warm stones. The spa areas including sauna, steam room and drenching shower are easily accessible from the changing room. All spa personnel were pleasantly welcoming and the areas well maintained. There is also a tranquil relaxation room to wait but two clients were chatting up a bit so it wasn't too tranquil. Erick greeted me and walked me to the massage room. He was friendly and caring. The massage was wonderful both in technique and aromatherapy. There were 7 oils and each one was massaged with care. Erick took the time to explain each one and it's healing effects as it was applied. It was the most relaxing massage I have had! I definitely plan to return for another wonderful massage next trip to Miami. read more

Always love coming here for a massage. I make an afternoon of it. I get there early, either workout or catch some rays at the pool(or both) get a massage and then go downstairs to toro toro for dinner. The experience is anyways top notch. Jackie is the best masseuse. I get her every time! read more

Very comfortable Amazing service I like the facials more than message here But over all nice ambience read more

Had my first massage ever, and Nelly was amazing! It usually takes me a lot of time to relax but after a couple minutes I was zen and enjoying the experience thanks to her. Also, the front desk staff was super welcoming and made the check-in process easy. Thank you all for the experience, I'll be back! read more

They will bring you in via an "email promotion" then they will give you and Intro about the facility and the services available to you and then they will tell you about the ELEMIS promotion so that you can buy something. After you finish and you get ready to go home the manager with the heavy "British" accent will give a different price for the ELEMIS products "higher" which is completely different from the what was introduced at the beginning. Sounds like after some sarcasm thrown by the manager when I was paying needs to be converted in proper communication and training towards their employees. Not coming back here. First and last. Had a facial appointment scheduled for 3/14 but after the ordeal I told her to cancel. Adios! I will continue to get my services at the Setai and Fountainblue. Thanks but no thanks. read more

The massage was great and so was the facial. My friend said the pedicure wasn't worth the price because the seat was uncomfortable. She said the music was tiesto (not good). The relaxation area didn't have enough chairs (4). The steam room was out of order. Also the food at the pool bar needs an update...only unhealthy food available. Menu looks like it was written in the 80s and never retouched. The pool is also kind of ugly and small. I don't know if they always cover 4 hours of valet fee when you have services at the spa, but that was the deal we got with TravelZoo. We went 36 minutes over and had to pay full price. Which means to get free valet, you don't really have time to enjoy the other spa amenities beyond your spa services. read more

I went in for another massage since I had purchased two CoupTessa deals. I was able to book the same day. Got there about 30 minutes early. The attendant at the front desk said my masseuse was ready for me anytime before my scheduled appointment time, which was ready a nice gesture. I asked for some red wine and it was immediately brought to me. I waited in the relaxation room until I was asked to go to my therapy room. She came five minutes ahead of my scheduled time. She asked me if I had any injuries she should know about and if there were any questions I wanted to ask her before my treatment started. Very attentive. Massage was good. Didn't get the name of the masseuse, but she was good. I prefer Liz though. She has the most amazing hands and applies the perfect amount of pressure I like. Check out process was a breeze. My credit card was on file so I just told them how much tip to add to the card and it was done. I was in and out with no wait time. Very different experience from my last one. In regards to the last review I left, Catherine Keeble, the spa director, got a hold of me and apologized for my experience. She asked that I come back and assured I would receive a totally different experience. I can't wait to go back because overall, I'm very happy with MySpa. It's one of the two spas I visit most often. read more

Let me start off by saying that this spa would have gotten a 4 star rating had it not been for the essential elements of a "spa" that were missing. The steam room was not working and when my self and several (5)other ladies wanting to use the steam told the spa assistant she told us to tell the front desk. Then the front desk told us that the steam should be coming on in 10 to 15 minutes. Needless to say, it never came on. I went on Saturday to enjoy the pool and poolside services, as well the steam room and sauna. The pool was perfect!!! There were enough towels and they kept them fully stocked to you never had to ask for one. I was able to enjoy the dry heat sauna, which was lovely. And they have this shower called the Drench. It is like taking a shower in a natural water fall. I loved it. I will be back again, hopefully they will have fixed the steam by then. read more

Went here for Spa Week, $50 for a 95 minute mani/pedi. I thought, "Wow that sounds awesome!". It wasn't. The Intercontinental lobby is beautiful, the spa was pretty. My mani/pedi was OK, and it only lasted an hour, not the 95 minutes I was supposed to get. It's valet parking only there, and you'd think that when we checked out, the spa's front desk girl could have told us that if we validated our ticket, parking would be free. Nope, we got all the way outside to pick up the car, and the valet gentleman told us that, so we marched all the way back up to the spa in order to save the $9. Wouldn't come back, not even for SpaWeek or SpaMonth. read more

I just had an exceptional massage by Juan. One of the best I've ever had. I wish I could separate the massage therapist from the spa, because I would give him 5 stars and the spa 4 stars. I am typically a good tipper, and I don't like when a business automatically adds a 20% gratuity. I would have given him that, but it should be my choice. Juan's hands are amazing. read more

Really nice spa area. I haven't gotten any spa services but I enjoy using the sauna/steam room. For a hotel spa it's one of the nicer ones I've used and you don't need to have a spa service to use the facilities. What I liked; The Sauna, Locker Room, Bathrobe Room for improvement: They should consider playing some light spa music in some areas. Maybe some aromatherapy in the steam room. Steam room was moderately hot but not hot enough. There is a lot of waste with the plastic cups but no recycling bins. Wasn't a fan of the smell of the body wash. Pear smell maybe? Overall it's a very nice amenity for hotel guests. http://MDRealtyMiami.com read more

MySpa is a good looking spa but has flaws. For the service rendered and prices paid you would think the experience would be breath taking. You would think as a first timer, the staff would go far and beyond so that your experience would be memorable, wonderful, engraved in your memory so that when it comes to recommending...one doesn't hesitate. Well neither happened for me. You'll ask for management and you'll left on hold. MySpa is like a nice looking car, it has all the nice lights and buttons but it runs poorly. MySpanice looking spot. It was clean but they waste too much plastic cups and I didn't see recycle bins. Imo I give my first experience one star, perhaps on a different day or time a potential second experience would be different but as they say, first impressions do matter. I won't be returning. read more

My Spa Day at MySpa: I took advantage of a Miami Spa Week offer and booked a massage and facial. I had been here for their opening and remembered how beautiful it was then. The spa is still clean, pristine, and calming with soft music and fountains. 5 stars is not enough to describe my wonderful experience with Edwitch. I started off in the relaxation room to wait for my masseuse. Then Edwitch came in and introduced herself. She first had me describe what I like in both massages and facials. Then the massage began with the perfect amount of pressure. I instantly began to relax. She focused on the areas I requested. I was very close to blissfully dozing. The transition to facial was seamless! I was able to remain in my relaxed state while she set up everything for the facial. She applied cleansing masks, steams, and creams as well as extractions and SPF application. All the while inquiring if the music, temperature, etc was to my liking. Also did I mention that the rooms are cool and the beds are comfortably heated? In addition all of the spa amenities are available for use including sauna, steam, gym, and pool. What could have been improved was the supplies in the locker room. There wasn't much of anything (my gym has much more: face lotion, body lotion, deodorant, q tips, etc): Here there was only 1 bottle of body lotion which was LOCKED DOWN onto the counter top. I nearly hit another spa client with my boob while reaching for body lotion as she was seated in a chair blowdrying her hair right near the lotion bottle that could not be moved) Valet parking is free for 4 hours with validation. read more

So I went back to the same girl (stylist) a couple weeks ago and decided to cut my bangs and blow dry. I explained to her what I wanted. and she immediately started to cut. I freaked out because she cut my bangs so short! I immediately told her what are you doing? That is too short she was like Oh I'm sorry I should've asked you how short you wanted them first. Let's just say this was the worst hair cut experience I have ever had. I've never been to a stylist that would just start cutting without asking. It was too late the damage had been done already. I will upload a picture and I will say the picture is already a month old. As I cut my bangs on Cinco de Mayo. I started to cry of how embarrassed i was because my bangs looked horrible. The worst part is the price of the cut includes the tip which I feel should not have been included for this horrible service. Yes the girl is fast for drying hair but she is too worried about getting things done then giving a quality experience. I was rushed to go back to work so I didn't even complain to the manager. I just had to put my big girl panties on, wipe the tears away and clip my bangs to the side. luckily she hadn't touched the other side and was able to cut that but honestly the picture will explain its self I have uneven bangs and I've got at least another month before one side grows to the point where I can cut them again to get the style I really wanted. read more

MySpa - The worst cut ever. I feel I had a duty to share this do no one else experiences this. - Day Spas Near Me - Miami, Florida

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MySpa at the Intercontinental Hotel in Miami provides one of the most zen and relaxing spa experiences around. The spa facility has been planned out in the most thoughtful manner to ensure tranquility, relaxation and peacefulness. The locker room and bathroom are extremely neat and modern. Light all around is dim but warm. There is a nice lounge room with cascading water that is absolutely soothing. The massage rooms are spacious, beautifully decorated, with warmed beds whose height can be adjusted for the therapist. I had a full body Swedish Massage and facial by Edwitch. She was amazing. I fell asleep! I also had a manicure and pedicure by a very professional specialist that paid attention to the most subtle detail. I highly recommend this place. Seldom do I feel so motivated to make recommendations. But in this case, it is well-deserved. read more

I was recently invited to try a complimentary 50 minute gentleman's facial and also enjoy the relaxing area, sauna and poll areas. My afternoon began with a glass of champagne and an introduction to my skincare specialist. She took me on a tour of the facilities and explained each areas uses and importance. Once we were finished with the tour she led me to the men's locker room and told me when I was ready to meet her in the relaxing room. The locker room was classy and quiet and offered every amenity needed from razors to mouthwash to shampoo & conditioner. I hung up my things and dawned the robe I went to enjoy the relaxing room. Suzy, my specialist came and got me when I was ready and led me to the many treatment rooms. She then proceeded with.... Read More At: http://2views1life.blogspot.com/2014/07/myspa-experience-at-intercontinental.html read more

I loved my afternoon at MySpa! I went alone for a relaxing afternoon, and I thoroughly enjoyed it. Upon entering, I was greeted by Lisa, Daniela, and Corey, who were very friendly and helpful and gave me a brief orientation of all they have to offer. The lobby space and locker room are extremely clean, relaxing, the scents they have are pleasant but not overwhelming, and the same goes for the music. The views of Biscayne Bay are lovely and you can wander the garden area, sit and have a glass of champagne (the bar staff is also very friendly), and just chill out by the pool. Pro tip: get there early to catch the sun, since the downtown skyscrapers provide free sunscreen. I tried a few areas of the spa. The sauna is nice but my favorite part is the steam room. Definitely a great place to sweat it out and take a cold shower after. Overall, I thoroughly enjoyed my afternoon at MySpa! Can't wait to go back. read more

Awesome service, Loved the Manicure by Vanessa, the sweetest Brazilian I have ever met. Recommend her 100 %. The place is extremely clean and pleasant, easy to get to and fast service.. She's very gentle and detailed and even practiced speaking some of my Portuguese with her. just have to say Obrigado!! :-) Ariam read more

This spa is a piece of shit. They have idiots like Caroline running the place. She thinks she knows more than the clients. Spa looks great on the outside then you'll realize you're getting massaged with cold hands in a cold room and it completely takes away from being relaxed. The prices are crazy but not worth it. All the MIAMI spas are pretty much priced the same but I've had way more rewarding experiences at the spa inside the JW Marriot Marquis and also inside of the Epic, you can find Exhale Spa which is usually my first choice. Thy also have 2 other locations, on south beach and Bal harbor. Not sure why I strayed away from that. read more

I finally decided to pamper myself and I'm glad I decided to go with MySpa at the Intercontinental Hotel. All of the staff including Alejandra in the day time, Kevin in the early evening, and the manager Candice are always so nice to me and my guests to ensure we have everything we need at a moments notice. The pool is amazing (heated) and I can go in there 12 months out of the year. The relaxation room is what hooked me and I've taken many breaks from work to take a much needed half day nap. Tranquil music always and the gym has all of the main equipment to get a complete workout in. 5 stars for sure. Oh also great Pizza poolside at the Blue Water Cafe. Ian C. read more

the most well-spent $15 if you're staying at the intercontinental miami. The $15 gets you unlimited day access to the steam, sauna, and rain shower room :) after all that relaxation you have access to the rain showers, you'll never want to take a shower in your room ever again! my favorite room was the steam room, i can stay in there forever and enjoy the humidity and heat. i loved the cold towels (i believe they were lemongrass scented?), make sure you take one into the steam/sauna rooms so that you can drop your temp a little. other than that, clean facility (showers, lockers, restrooms). great amenities, enough for you to get completely ready before stepping out of the spa. read more

I am just received a Mani-pedi at MySpa in the Intercontinental Hotel Miami. There was NOTHING special about the pedicure. First, my Pedicurist didn't speak English, and I don't speak Spanish and was constantly sniffling. Secondly, one of the two jets of the foot tub worked only half the time. Third, you don't get a comfortable massage chair, you sit on a stained white pleather bench with a random faux fur blanket folded underneath of you. Also, the color selection is MINIMAL to put it kindly. Pastel/light pink is the trending nail color, and they didn't have it. There was nothing "spa-like" about this experience. I am so disappointed. read more

The service here is outstanding. We really put the screws to them b/c we were super late to our appointments but they went above and beyond to try to accommodate and make it work. They didn't treat us any different b/c we were using a Groupon for a $50 massage. This place was really nice but the locker room was a little crowded. There is a nice pool area with a bar in the back which is nice b/c you can come in and out and use the spa area to clean up and change. read more

Very chic looking spa. Receptionist and staff are all very nice and courteous. Services are simply "okay" and does not equate to the unduly steep pricing. Surely the prices are due to its location at the beautiful Intercontinental Hotel in Miami. Perhaps the services were only satisfactory because I was using a travel zoo coupon. I received it as a gift for a 50 minutes massage and a 30 minute facial. I can honestly say the massage felt like it lasted about 30 minutes. By the time I started to feel some relief in my muscles, he moved on to a different area, and then it was over. As for the facial, she only washed my face, apply a 5-min mask, then moisturizer. Perhaps it would be better to purchase full services to gain a better experience here. They have a steam room (not working at the time), sauna (which was very nice) and a drench shower which you could enjoy after your services. In addition to the pool, and gym. read more

Kevin at MySpa has restored my faith in humanity. Tonight, after getting the MOST amazing raindrop massage from Rita (she put me to sleep, actually...it was amazing), I got dressed and walked out to go back to work in the building adjacent to the Intercontinental. Two hours later, as I was sitting at my desk, I realized I'd forgotten all of my jewelry and watch on the bench in the ladies locker room (all told, valued at about $1,500). I rushed back, and as it turns out, Kevin, the concierge at MySpa, had found it and turned it all into security at the Intercontinental. The watch has great sentimental value for me, and I would have been devastated to lose it. I am a MySpa member, and these people are just amazing, top to bottom, in their customer service, spa services, and ambiance. Highly, highly recommend. Thank you a million times over, thank you!!! read more

This place is absolute perfection!they completely blew me away...I got a massage by Susanna and a facial with Vanessa (la brasileña) and they were both soo sweet and provided excellent customer service I had an amazing time n really appreciated the champagne...the facility and services were well worth the cost...will make sure to come back on my next Miami visit!i love MySPa read more

I am a client of Vanessa's for more than a year now and her service has never been anything less than excellent. One of the best manicures I've ever gotten! MySpa is a great place! Clean and the ambiance is very soothing. Definitely recommend! read more

A few days ago I had the pleasure to treat myself at this spa and without a doubt I have no reason to complain. As soon as I walked I was welcome warmly by a young lady named Katiuska goes by Kat as she had told me. As she walked me to the back she cared to ask How my day was going made me laugh and he silly remarks I told her I was having a stressful day and so she gave me a warm hug and said she you'll get treated as royalty here. And so I did! The staff was amazing the locker room were spectacular. At the end of the day I did have trouble with my locker but kat took time out of her busy schedule to help me out 3 TIMES!! and never gave me a sign of bothered. I'm grateful for her service towards me. Can't wait to go back and see her. read more