This is by far the most incredible Carpet cleaning company…read moreMy carpet looked brand new after Josh finished the job. They exceed my highest expectations. Very professional and truly care about you as a client. I will be a lifetime client and will never want any other Carpet cleaning company as This one the Best Ever... BarNone They put the 'W' in Wonderful And the 'E' in Excellence. 100 stars

I recently purchased a "Deep Clean service" from J's and its was quite the opposite as advertised…read more It was quoted at $425 for a top to bottom full service 2br 2bath+ office and nursery it included the rest of the house as well . You can see all of the items on their cleaning Checklist and I'd say maybe 25% of them were done. https://www.jcleaningservice.net/cleaning-checklist Ultimately I was charged $440.25 so upchaged from the quote and they sent 1 person for 3 hours (not sure how it possible for one person to do a deep clean in 3 hours to start with). Either way they completely skipped over one of the bathrooms, Didn't even vacuums parts of some rooms, for example there was a pair of shore in the corner of one room and they were just vacuumed around, its something had to be moved (no matter how small it was just skipped over). Oh, and did I mention they didn't even bring their own vacuum they had to use mine? No dusting was done, fan blades all still covered in dust, no baseboards or corners cleaned no matter how accessible. They say they will wipe down microwave inside and out and cabinet faces, didnt do that, didnt even clean some parts of the counter around my coffee machine. Id break it down to I paid someone almost $150/hr to use my vacuum to do a bare minimum clean that I probably do a few times a week. I reached out and told them i was dissatisfied with my service, provided photos and video of all of the issues they apologized and said they would refund me, so I waited and then the refund never came, I reached back out and they said it should be 7-10 days for the refund to come and it still never came. That was close to a month ago now. I'd would suggest quite literally anyone else. 0 out of 10.

The ladies were on time and did a great job; price was reasonable which I am grateful for. Some of…read morethe other quotes I received where outside of our budget. I will use this company more regularly!

From the owner: We specialize in detailed cleaning. We also specialize in move out cleaning Or just your weekly,…read morebi-weekly or monthly cleans as well.

**edit below** I witnessed this employee, not sure if the…read moreowner or not, she entered a restaurant this morning and started acting really crazy, demanding to be given a straw, when the restaurant worker said no, she began yelling and cussing. she left the store, and when the waiter wasn't around, she came back and started searching through items on their counters for something, when the waiter asked her to leave she started yelling and cursing again. she acted like she was on drugs. Thankfully the police responded and captured video and photo evidence, so hopefully she will not do this again to anyone. I sure hope this is not a reflection of their service, something should be done about her representing the company and acting the way she did. Edited to reflect the owner response to this review. As the review is not a reflection of their service and merely a complaint against one of their part time employees I have edited to show good faith that they will do right by their customers.

Recently booked this company because the rental company i was leaving from said not to clean the…read morehouse to have it professionally done because they can do a better standard than the residents. I was quoted one price for when the house wasnt empty yet and the lady said it would be 325 left as is. So we cleaned and emptied everything out so that the price would be less. And I told the owner i would wipe down the insides of the cabinets and stuff. But apart of a move out clean is everything. The two workers came to the house and moved slower than ever! Made it seem as if the condition of the house was soo bad they had to move so slow is what they told their boss so she is calling me to tell me i didnt wipe out the cabinets like i told her and didnt leave the house in a condition of their standards which is untrue! The dude spent an hour in one bathroom it took the girl 2 hours to wipe off base boards and wipe down doors windows ect in 2 rooms with one window in each room. upstairs after 3 hours of working they didnt want to finish is what i feel like so another 100 was added to the original 275 because they waited for me to be outside to call and complain to their boss. So now after they came at 2:30 its 5:45 and the owner is requesting more money and yelling going back and forth with me about what i didnt do. I sent the $100. She then says she wants them to pack up and leave without finishing and go through my janky old rental company to get more money!! Because she is telling me this shouldnt be an 12hr job WHEN IT WASNT! SHE WOULDNT LISTEN TO ME AT ALL! This company is a joke! RUN dont walk away from it unless you specifically say this is the price for this and how many hours does that amount cover.. also make sure if your booking this company you get another company to clean up beforehand because they dont want to do deep cleanings for a move out they want top dollar to do a wipe down Update: please post the photos of the bathroom it took 2hr to do. And the home it wasnt filty when they came. And a home that has been lived in for 3 years with children isnt going to be spotless. Please post the photos. And when you were trying to argue with me it wasnt about the stove you never stopped to actually hear what i was saying because you kept trying to talk about what i didnt do. That should have been included in the clean anyway. Also you posted a pic of a fridge i cleaned!!! Post the picture pf the bathroom that was soo filty it took 2 hr to do. That one pic isnt even a product that your workers cleaned! You came the first day when we were moving and said as is it would be 325 did you miss that part! If i was going to clean the whole house why would i be hiring you!!?? We never spoke about me cleaning the fridge or any of that stuff and 2 cabinets that had flour in them my husband and i cleaned out! Your full of crap and so is your company! Beware someone willing to go back and forth online and post a pic of an item you didnt clean is crazy lol! Yall are petty

Great services and great communication from start to finish. I would definitely recommend The…read moreEssence of Cleaning!!

Five stars!! Tiara was a total professional from her attire to her knowledge! I needed a move out…read moreclean after living in an apartment for over a decade. She did an amazing job with the appliances, windows, floors, you name it. She even went above and beyond and cleaned things I wouldn't have thought of - like moving the refrigerator. I would absolutely recommend this company to anyone that wants quality work done!

Ekaterine and Capella Cleaning are the best cleaning company in Hampton Roads. I used to contract…read morethe Cleaning Authority but grew tired of their inconsistency, rude customer service, and gross up charge every month. Ekaterine is kind, reliable, consistent, hardworking, and does a tremendous job. I get a sense of relief when I know it's our cleaning week. She goes above and beyond each time. We have been using Capella for over 2 months and I have no interest in changing cleaning groups anytime soon. Very reasonable pricing too. Highly HIGHLY recommended.

Ekaterine/Capella Cleaning is excellent. Prompt, efficient, thorough, and professional. I've used…read moreCapella Cleaning twice and will continue to. Highly recommend!

Wonderful cleaning company! Very fair pricing and thorough work. Melissa is awesome! Really…read moreunderstanding of our clutter and sleeping newborn.

Customer service is terrible. Yelp says they respond in 4hr, they didn't get with me for almost 24…read more When they did I responded within 30 mins, which is when I saw the message. The message was "Good morning! When are you needing your home cleaned? We have a few spots available this week! Let me know if you would like for me to add you to my schedule, or if you have any questions or concerns! Thank you and have a great day!" I responded with "are there any availabilities for Thursday?" After waiting half a business day( 5hrs later) the finally texted back "I'm actually booked now, but I'm open next week" Yea no shit you probably are booked after no response for 5 hrs.

Mop'n'Roll is the best cleaning company I've ever had to clean my house! attentive to details,…read moreresponsive, has safe cleaning agents, and actually love what they do. Their services save me so much time and nerves because coming to a clean house after work is just the best feeling ever. I can't recommend this company enough!

From the owner: Hi, I’m Seville Sultani, the face behind Mop and Roll LLC — your trusted solo cleaning pro!…read more I offer personalized, high-quality cleaning services for homes and small businesses throughout Virginia Beach and Norfolk. As a solo cleaner, you’ll always know who’s coming into your space — no rotating crews, just reliable, detailed, and consistent service every time. I specialize in: Routine home cleaning Deep cleaning & seasonal refreshes Move-in/move-out cleans Small office & studio cleanings Eco-friendly products upon request With Mop and Roll LLC, you get more than just a clean space — you get peace of mind, a friendly face, and someone who truly cares about the details. I’m fully insured, offer flexible scheduling, and keep my pricing fair. Let’s get your space shining! Call or message me for a free estimate today.

I had a great experience with 757 Best Cleaners. Melissa and Brandi were early and got my house…read moreclean in a timely manner. The bathrooms and kitchen really look nice, and whatever they use smelled great. I just had my floors done so I appreciate them wearing the shoe covers. The price was reasonable for my move-in clean. I'll definitely consider using them again!

From the owner: Instantly book the best house cleaner in the Tidewater area! Look no further than 757 Best…read moreCleaners! We’re not just your average cleaning service—we’re all about delivering sparkling results with a smile. From deep cleaning to move-in/move-out cleanings, our certified maids swoop in and leave your home spotless while you sit back and relax. Need a customized clean? No problem! We tailor our services to fit your needs. With no hidden fees, upfront pricing, and a 100% satisfaction guarantee, booking with us is a breeze. Let 757 Best Cleaners take the stress out of cleaning—your home has never been in better hands! Servicing Norfolk , Virginia Beach, Suffolk, Portsmouth, and Chesapeake!

Excellent experience...impeccable customer service. Very responsive. My couch and chair look brand…read morenew again! I will be a repeat customer!!! Thanks. Invested in the customer experience, acted as a consultant, science of cleaning different materials with appropriate technique and chemicals, extremely responsive, arrived precisely on time, professional ... Candace N Berry

This company said they had a 100% guarantee and failed to honor it when their services did not meet…read morethe expectation of the property manager in terms of both the home cleaning and carpet cleaning services. They failed to respond to inquires from the property manager and the BBB. They since have merged with another company called Masterkleen. I am a veteran as well and am very disappointed that this situation couldn't be resolved and that I was charged $399 for unsatisfactory services. If you do decide to use them I would recommend not paying them until you are 100% satisfied because as I stated they did not honor their word and guarantee with me. I have documentation of all of the correspondence with you and BBB and my payment receipt from the bank that showed I paid on time. Yes, I am a veteran and again it's a shame that we couldn't address this in a more professional way. Again, if you chose to use this company make sure you are 100% satisfied.