This is by far the most incredible Carpet cleaning company…read moreMy carpet looked brand new after Josh finished the job. They exceed my highest expectations. Very professional and truly care about you as a client. I will be a lifetime client and will never want any other Carpet cleaning company as This one the Best Ever... BarNone They put the 'W' in Wonderful And the 'E' in Excellence. 100 stars

I recently purchased a "Deep Clean service" from J's and its was quite the opposite as advertised…read more It was quoted at $425 for a top to bottom full service 2br 2bath+ office and nursery it included the rest of the house as well . You can see all of the items on their cleaning Checklist and I'd say maybe 25% of them were done. https://www.jcleaningservice.net/cleaning-checklist Ultimately I was charged $440.25 so upchaged from the quote and they sent 1 person for 3 hours (not sure how it possible for one person to do a deep clean in 3 hours to start with). Either way they completely skipped over one of the bathrooms, Didn't even vacuums parts of some rooms, for example there was a pair of shore in the corner of one room and they were just vacuumed around, its something had to be moved (no matter how small it was just skipped over). Oh, and did I mention they didn't even bring their own vacuum they had to use mine? No dusting was done, fan blades all still covered in dust, no baseboards or corners cleaned no matter how accessible. They say they will wipe down microwave inside and out and cabinet faces, didnt do that, didnt even clean some parts of the counter around my coffee machine. Id break it down to I paid someone almost $150/hr to use my vacuum to do a bare minimum clean that I probably do a few times a week. I reached out and told them i was dissatisfied with my service, provided photos and video of all of the issues they apologized and said they would refund me, so I waited and then the refund never came, I reached back out and they said it should be 7-10 days for the refund to come and it still never came. That was close to a month ago now. I'd would suggest quite literally anyone else. 0 out of 10.

Spend your money elsewhere. We hired them for a move out clean and I headed to work as soon as they…read morearrived. They made comments about the place looking really clean to start....and apparently that meant they didn't need to do anything. An hour later, they'd gone. When I got home, the place looked exactly the same. There was still dust on the blinds. I sprayed some floor spray and used a paper towel to wipe it up, and the photo shows the dirt left. The bathroom and kitchen were just as bad. Unfortunately I was left spending our last night in town scrubbing every inch of the house. When we sent the company photos and expressed disappointment, she said they'd send a refund. A few days later - nothing. So we bugged them again and they finally sent $50 - a partial refund for them apparently doing no work. They're not worth the money, the energy, or the amount of time you'll have to spend cleaning your place after they leave.

Courtney cleaned our house that we sold. They showed up on time and got it done quickly. It wasn't…read morecleaned as thoroughly as I would clean for my own home abut the house is large and they cleaned several extra areas. I'd say it's 95% clean, and given the amount of dust and construction remnants, they did great and the price was WAY less than others wanted. The last place kept texting me, raising the price, and when I got back, I had to clean again because they had used mildewed rags to clean with. They charged twice as much as 24k charged. I definitely would recommend Courtney and her crew, and I'll be having them clean our new place monthly.

Great services and great communication from start to finish. I would definitely recommend The…read moreEssence of Cleaning!!

Five stars!! Tiara was a total professional from her attire to her knowledge! I needed a move out…read moreclean after living in an apartment for over a decade. She did an amazing job with the appliances, windows, floors, you name it. She even went above and beyond and cleaned things I wouldn't have thought of - like moving the refrigerator. I would absolutely recommend this company to anyone that wants quality work done!

Katerina and her team did a fantastic job on multiple occasions! I used their services for a deep…read moreclean, as well as a move out/move and clean. They are very detailed oriented and very easy to work with. Would use their services again in the future.

Ekaterine and Capella Cleaning are the best cleaning company in Hampton Roads. I used to contract…read morethe Cleaning Authority but grew tired of their inconsistency, rude customer service, and gross up charge every month. Ekaterine is kind, reliable, consistent, hardworking, and does a tremendous job. I get a sense of relief when I know it's our cleaning week. She goes above and beyond each time. We have been using Capella for over 2 months and I have no interest in changing cleaning groups anytime soon. Very reasonable pricing too. Highly HIGHLY recommended.

Miranda was more than punctual, and meticulous in cleaning our home. We have a couple of dogs and…read moreshe was gracious in working around them. Each area she worked on is spotless! She exceeded expectations and we will definitely be calling on her again. 5

I have to apologize to Miranda, the woman behind the scenes of this operation, for my inability to…read morechat quietly on the phone with my boyfriend while she was on the premise. I was hoping to have a hand in the organizing of the things that I had brought with me during the move from Arizona back to the east coast, but, truthfully, I left after a moments notice that I would be on my way to Virginia Beach. When I came back to find my apartment at the heritage spic & span, I was beyond floored i.e. impressed. Her attention to detail was impressive and even the smallest items were lined up like she knew me personally. I would have hired Miranda again, but there was some issues with responsiveness before another cleaning company offered to take the reigns on the job. I would like to use Every Detail Cleaning again in the future, right after I find another apartment or home~!

**edit below** I witnessed this employee, not sure if the…read moreowner or not, she entered a restaurant this morning and started acting really crazy, demanding to be given a straw, when the restaurant worker said no, she began yelling and cussing. she left the store, and when the waiter wasn't around, she came back and started searching through items on their counters for something, when the waiter asked her to leave she started yelling and cursing again. she acted like she was on drugs. Thankfully the police responded and captured video and photo evidence, so hopefully she will not do this again to anyone. I sure hope this is not a reflection of their service, something should be done about her representing the company and acting the way she did. Edited to reflect the owner response to this review. As the review is not a reflection of their service and merely a complaint against one of their part time employees I have edited to show good faith that they will do right by their customers.

Recently booked this company because the rental company i was leaving from said not to clean the…read morehouse to have it professionally done because they can do a better standard than the residents. I was quoted one price for when the house wasnt empty yet and the lady said it would be 325 left as is. So we cleaned and emptied everything out so that the price would be less. And I told the owner i would wipe down the insides of the cabinets and stuff. But apart of a move out clean is everything. The two workers came to the house and moved slower than ever! Made it seem as if the condition of the house was soo bad they had to move so slow is what they told their boss so she is calling me to tell me i didnt wipe out the cabinets like i told her and didnt leave the house in a condition of their standards which is untrue! The dude spent an hour in one bathroom it took the girl 2 hours to wipe off base boards and wipe down doors windows ect in 2 rooms with one window in each room. upstairs after 3 hours of working they didnt want to finish is what i feel like so another 100 was added to the original 275 because they waited for me to be outside to call and complain to their boss. So now after they came at 2:30 its 5:45 and the owner is requesting more money and yelling going back and forth with me about what i didnt do. I sent the $100. She then says she wants them to pack up and leave without finishing and go through my janky old rental company to get more money!! Because she is telling me this shouldnt be an 12hr job WHEN IT WASNT! SHE WOULDNT LISTEN TO ME AT ALL! This company is a joke! RUN dont walk away from it unless you specifically say this is the price for this and how many hours does that amount cover.. also make sure if your booking this company you get another company to clean up beforehand because they dont want to do deep cleanings for a move out they want top dollar to do a wipe down Update: please post the photos of the bathroom it took 2hr to do. And the home it wasnt filty when they came. And a home that has been lived in for 3 years with children isnt going to be spotless. Please post the photos. And when you were trying to argue with me it wasnt about the stove you never stopped to actually hear what i was saying because you kept trying to talk about what i didnt do. That should have been included in the clean anyway. Also you posted a pic of a fridge i cleaned!!! Post the picture pf the bathroom that was soo filty it took 2 hr to do. That one pic isnt even a product that your workers cleaned! You came the first day when we were moving and said as is it would be 325 did you miss that part! If i was going to clean the whole house why would i be hiring you!!?? We never spoke about me cleaning the fridge or any of that stuff and 2 cabinets that had flour in them my husband and i cleaned out! Your full of crap and so is your company! Beware someone willing to go back and forth online and post a pic of an item you didnt clean is crazy lol! Yall are petty

I came across Big Steppers after a different cleaning company failed to show up for their scheduled…read moreappointment. Big Steppers was able to get a cleaner out that very same day, which was a huge lifesaver since I was on a time crunch with moving. They showed up on time and did quality work, paying extra attention to the areas of concern I discussed. Overall great service and reasonably priced. Would definitely reccomend and use again!

From the owner: Big Steppers a Cleaning Company offers meticulous in-home cleaning services throughout the state of…read moreVirginia. Regardless of where you are, we will come to you! Established in October 2021, we specialize in comprehensive housekeeping tasks, ensuring a sparkling clean home from top to bottom. Our services include dusting, mopping, vacuuming, window cleaning, dishwashing, light laundry, and countertop sanitization, leaving your space feeling fresh and rejuvenated.

I recently hired Andrew to clean my rental property for a tenant move- in. Typically, I get 3…read morequotes before I hire any contractor. Andrew was very professional and patient when answering my questions regarding his services. He even offered to schedule a carpet cleaner to come out. That was one less call I had to make and schedule. After calling around, I decided to go with Andrew not only because of the competitive price but because of his professionalism and level of customer service. I was hesitant because he charged an hourly rate compared to others that charged a flat fee. Well, he cleaned the HELL out of my property in 6 hours which was still over a hundred dollars cheaper than other companies. He also offers military rates which I appreciate as a military family. Andrew is an honest and fair businessman. He's also reliable, attentive to your cleaning needs, and great to work with. I emphatically recommend his services and will continue to patron his company. I know my tenant is going to LOVE her new home, and I'm sure you'll be impressed by his work ethic, too. I know I told you a million times already, but thanks again, Andrew!

We had Andrew clean our home for the first time today and we are so impressed with his work! He is…read morevery detail oriented and left our house so clean I found myself cleaning meticulously after dinner because I just want to keep it this nice forever. He did an excellent job for us at a very fair price and we look forward to having him out every month. Thanks Andrew for your hard work and we look forward to seeing you next time.