I've been with the Diane Williams State Farm office in Kingston New York for over 20 years now, for…read moreall my insurance needs. They've kept me as a loyal customer because of their friendly, super-responsive, helpful customer service. And in the rare times that I've actually needed the insurance coverage, they've been there for me. I highly recommend them for this reason.

DO NOT use this agent. I had a loan on my car. When i was going away for a few months i put the car…read morein my garage and off the road. I called this StateFarm agency and was informed I could take off collision on the car. She never asked if i had a loan. I now found out that with all the loan companies, if you have a loan even if its off the road they still require collision on the car. After auto payments on the loan and all the years paying it off, and putting on and off the road ,i wanted to find out when it was going to be paid off. This is when I found this out and also found out the loan company was billing me for collision insurance monthly for three years and just adding it to my payments. This agency never told me this and said " You should have known this" Information like this is why you have an agent...Diane does not care, like the last reviewer she just wants the money

Excellent customer service by the account manager Latoyja Edmonds. I never commit to anything after…read morea 1st presentation but she was so polite and personable that made me do something that I never did before. Thank you for the excellent Customer Service and State Farm and Thomas X Loughlin should be happy to have her!!

Just wanted to acknowledge Latoya Edmonds for making my day that much better. I needed to take one…read morecar off my policy and add another (Simply replace one with another) She promptly took the little information I had and within a few minutes had it done and explained the minor price difference. What I thought would be a long and aggravating process was extremely easy and efficient. I highly recommend dealing with the Thomas Loughlin agency and Ms Edmonds!

I had wonderful service in changing over my home and auto insurance with Joseph Parker at Tyan and…read moreRyan Ins. Brokers

Bob and his staff are extremely professional individuals dedicated to helping others. Recently, Bob…read morehelped a friend of a friend during crisis. Not only were they strangers to him, he called them on a.Saturday for me from the ski slope. These are the kinds of caring people I want to work with and you should too.

They care. When you care you deliver and they surely do…read more This team has actively delivered amazing service to our family for over 20 years. Always happy to help; I have never felt like a bother. Their response time is superb and I trust their word. They haven't let us down yet. In a world of being a 'customer' I like the old school vibe of being important. Bravo and thank you!

I had existing insurance but needed to lower my rates. At the time I had a clean class A license,…read moreno accidents or tickets, but had a tax suspension within a three-year period. State Farm requires a perfect license for three years so the tax suspension would have disqualified me from State Farm preferred. A State Farm Agent is aware of these stipulations. I contacted Frank Loughlin's State Farm Agency in Catskill, New York in the middle of October and on the 20th of October purchased both auto and home insurance. I received a receipt the same day and a temporary insurance card. Once the insurance was issued, I contacted my old company and cancelled the existing insurance. On October 23rd I contacted the agent about an additional auto policy issue. The agent said they had spoken to the underwriters about another matter on the auto policy and no one seemed to mention that they were going to cancel the policy On October 27th I registered for State Farm's online service. At that time the auto policy was in force and no indication there were any issues. On November 4th I contacted the agency by email again because I had not received the home policy. They informed me there was no problem, and did not mention the auto cancellation. According to the auto underwriter(State Farm supplies you with their number when they send the cancellation notice) the agency had received notice of my auto policy cancellation, over a week prior but I had not received any notification from either the agency or State Farm. According to the underwriter it is customary for the agent to call when there is a problem. When I later spoke to the agent, they said they did not call because they were sick. Unfortunately. the excuse does not bear up under scrutiny since the owner, Mr. Loughlin, was also informed of the cancellation and took no action. On November 5th I received a letter from State Farm saying they were cancelling the insurance the following month. I sent an email to Mr Loughlin who said he would look into it the following morning, but he never responded after that. On November 30th I spoke to an underwriter. The underwriter explained that the license had to be totally clean for three years, and since the license would be clean at the date of cancellation, he would call the Loughlin agency and advise them they would approve my auto insurance if it was rewritten on the 4th of December. They also assured me the agent would call that day or at the latest the following day. We decided based on past experience I would wait until they called just to see if their customer service improved. They never called. Here are the reasons for my rating 1. The agency ran my license after I purchased the policy and was aware that there was a tax suspension, but never informed me of a possible issue. They tried to blame it on the software, but several weeks later I went to their office after going to the DMV to get an abstract,(at their suggestion). Both the abstract and their computer showed the tax suspension. Therefore, they knew the day after the policy was issued there was a potential problem, but failed to notify me. Had they done this I would not have cancelled my existing auto insurance. 2. According to State Farm both Mr Loughlin and the agent knew the policy was going to be cancelled, a week after it was issued but never had the courtesy of contacting me. They waited one month to inform me of the issue and then offered to place me in a higher priced company which I believe is a subsidiary of State Farm. Had they done their due diligence initially I could have gone with another company. Even if the agent was sick for a week the owner of the agency was informed. If he knew and also knew the agent was sick why did he not call? Assume this would have been a car accident or a home fire could I or anyone rely on this agency. 3. Even after State Farm underwriting called the agency with a resolution to the problem and assured me, they would have the agency call neither Mr. Loughlin or the agent had the courtesy of calling Things I learned 1. Make certain the agency is looking at your DMV abstract before you purchase the insurance. 2. Ask the insurance agent what would cause the policy not to be issued. Make certain you ask about both driving and non-driving actions that would affect the decision Conclusion: An insurance agent's purpose is not just to sell you insurance, but to look out after your interests. This agency did not do their due diligence nor did they follow up, Imagine how they would have handled something more serious. I found comparable insurance (coverage and price) from the Grapeville Agency in Catskill. They return phone calls promptly and were willing to come out the same day (it was pouring rain) to do the external inspection on my home, and made certain my auto insurance would not be cancelled.

Ed Henke has been our Agent for home and auto insurance for over 25 years and he has consistently…read moreprovided excellent claim service and found extremely competitive rates for us. I check with other companies occasionally and usually find that Ed has beaten their rate or if he hasn't he is very willing to research my concern and find a policy that better meets my needs. This may sound like a commercial but I like to reward good service and good business with a great review rating. Scott C

Over the past few years and especially the last experience I had this past July (2015), I've been…read morehaving this business help set me up with some car insurance. Ken is awful nice and seems to be the only person I'm actually able to get in touch with over the last few years (including this years experience). Although it always seems that Ken & "the company" seem to know pretty much everything there is to know about Progressive Insurance, I wish someone here would double-check before they show me my rates for them to make sure I'm getting the most out of my buck and to make sure nobody else is lower. Although Ken has always found more discounts with Progressive, I do think a secondary check should be made to ensure Progressive is still the best one out there. (Make me feel like you are doing all of your job the next time I'm in - though I can trust you to find a good company to meet my needs.) Thanks for all the policies you've helped me with over the most recent past few years as well as this new one for this new (to me) car from this past summer.

We bought the full package from TaxTrim for our property tax assessment grievance. It was worth…read moreit. Not only did it save considerable time and effort in finding comparable properties to make our case, it also provided considerable advice on the initial grievance and SCAR processes, which gave us the confidence to challenge our assessment without having to hire a lawyer. We succeeded in getting a large reduction in our assessment, cutting our tax bill by approximately $7000 per year.

I felt I was way over assessed bought the 49 dollar package ,useless do not waste your money like I…read moredid

New process that allows the preparer to see a quick review of the clients data. Very quick turn…read morearound as well as good communications with clients. I have admit this was the 2nd year with this service and the first year was not great, but this year was a big turn around for the better even though I didn't remember to fill out the forms requested as mentioned above but were very accommodating.

Ms. Miller has been preparing our taxes and those of our adult children for over a decade. We…read morebring her our documents in mid-February and she has all of them completed by the following day. The service is always prompt and she returns messages within a couple of hours. We highly recommend Miller tax service.

I have Fingar Insurance for both my personal insurance and for our business and have had for years…read more They are very responsive and friendly to deal with. I feel that they get us very competitive rates on quality insurance. "cheap" insurance is worthless. Quality coverage at a good price is what I want. There is a BIG difference if you ever have a claim.

Whatever you do, do not have anything to do with these people!!! I had car insurance with them,…read moretraded the car in, and asked them to cancel the old policy. After 8 phone calls, just as many emails, multiple documents filled out, I receive notice that the policy was cancelled due to lack of payment AND it is showing up on my credit report as having gone to collections. OMG!!!! Nightmare.