A few months ago when coming in from switching with a problem, I thought I was walking into a gold…read moremine. But after many months of waiting(due to other problems that kept from starting another car insurance policy), things turned for the worse here. With the merger of the smaller Griffin Agency from Red Hook into this bigger company into one, it seems like all those who work here seem to feel they have too much power and may control the entire area's insurance. They used to treat you like family, but now they treat you like you are just another number(policy number) in their database. They told me in January that they'd backdate an additional part of my mothers policy(combination with hers), along with many others. But when it was almost time to start the policy up, we had some communication with them that turned out that nothing was ever done and nothing they said they'd do, ever got completed. Since then, we've contacted another insurance agent in my town to see about switching the policies to these others instead. But while we're in the transition period, our policies are still with this business! When my mother asked me to come in and help her pay for her month's bill (she'll reimburse me later this week) this month, I can truthfully say this whole thing is completely true. The floor may be spotless, but they all act like they are 'top dog' in the Hudson Valley area. Un-merge Griffin Agency, and you'll see more business, as you knew what you had to do and could do things effectively when you weren't merged with them. You still had a passion for your work, when you were not merged a few months ago. But things changed, all our lives changed, but the change is affecting the business negatively.

Trying to get my own car insurance was never easier!! Rachael Pape made the process simple and the…read moreprice couldn't be better. My car insurance was lowered by nearly $125! I highly recommend Rachael along with the rest of Emery and Webbs Rhinebeck Office staff for insurance!

This bank is beyond any of my expectations. I have dealt with banks around the country for years…read more The personal service and connections this bank has made with me and my family has surprised me. This is a unique bank. They are committed to something long lost, client service, and real interactions with those who are customers. I have experienced it from every single person I have dealt with at various branches. The manager, Missy, and the assistant manager, Zak have both made sure to reach out to me on different occasions with personal service. I am just a regular customer. I do not have a lot of money. I am not a wealthy client. And yet, they treat me as if I was a billionaire. I wish all businesses were as good as this bank. Life for us as consumers would be heaven.

My family has been banking here for more than 15 years. Tellers managers loan officers etc. have…read morealways been extremely kind and helpful. That has been my experience the bank services its own loans, And I've always had an understanding ear if there happened to be an issue to resolve.

I think this H&R Block location (coat closet location) needs a revamp and better privacy. I had a…read moremixture of documents for my 2019 taxes, 1099, w-2, etc. Upon trying to do my own taxes, I definitely needed help. So I decided to get help from a very close office. I had went to Tyler, good guy... so it ended up they really needed to fix 2018, so for personal reasons I decided to do my 2019 at a later date. One big thing I hated was privacy was horrible. In the coats closet sized office I heard the guy behind me worked for bard, the person next to me worked somewhere else. Also another pet peeve- I had a $25 referral coupon, FOR NEW CUSTOMERS from my brother. Upon switching H&R Block Locations, because of the privacy issue stated above. The new associate said I can't use it cause I am an established customer. Tyler had scammed me. I will keep on using Kingston location, even if I have to cross the bridge. Lol!

The guys there are awesome. Very professional explained everything to me in grave detail, he (cant…read moreremember his name) walked me through what he was doing. He was very good at what he does. Not a long wait time either. He made sure I understood everything before he would go on. He took his time. I went to H&R block last year, NEVER AGAIN I will always use JH!

I often go into the saugerties branch to do my banking, at least twice a week. Almost every time I…read morego inside I am helped by a very polite, friendly young man named Marcel. He always has a smile on his face, and is working hard. He is very knowledgeable with all of my banking needs and always seems to be in a positive and upbeat mood. ​ He is a pleasure to deal with and this bank is lucky to have him as an employee.

Look, I don't belong to this credit union, but it's still the best experience I've had with a bank…read morein...I think it's actually the best experience I've ever had with a bank. We were in need of a notary on a Saturday, and the MHVFCU was the first bank of five that we called that had a real human being answer the phone (off to a good start). They had a notary available (and were open til 2 pm on Saturdays), and not only is the notary's services free for members, but it's also free for non-members! If you're keeping track, that means it's free for everybody. We walked in and the friendly tellers let us know we'd be waiting for Linda in the back, but to help ourselves to a seat and a cup of coffee. For the record, that's nicer than most of my relatives treat me. We waited for a few minutes, and then Linda turned out to be even nicer than the other employees, as well as the branch manager and probably in the top three notaries I've dealt with in my lifetime. You know what? She's #1! I just decided. The only downside of MHVFCU is that I am a bit frightened of the other clientele. It was 8 degrees outside, and my brother and I were the only non-employee males that were wearing full length pants. Sure it was only two other guys, but as we all know, nothing screams mental instability more than being inappropriately dressed for the weather.

I have been using Charlie for tax preparation for many years. He has always been accurate,…read moreknowledgeable and very accommodating. It doesn't get better than this.

Love this branch! All the ladies are very professional and pleasant to deal with. Have had our…read morepersonal and business accounts here since we moved to Hudson from NYC.

Best Agency! I appreciate the professionalism and dedication from agents there to get best result!read more