Solid piercing, but bad customer service. I felt unwelcome and uncomfortable. The piercer did not…read moreeven greet me and was clearly ready to leave work. Also just got bad vibes there-- imo the artwork was unsettling rather than peaceful. The lady at the front desk was nice though.

They were very professional and nice! 10/10 experience! I…read moregot my tongue pierced and was so nervous but amber talked me through it and was super quick! It was the most pretty piercing place that I've been i!

First I look at how clean the shop is-it was very clean! The young woman that pierced my ears was…read morenice! She explained to me everything she was going to do! I felt very comfortable-

I've come to Black Cloud twice now for a third ear lobe piercing and a small nostril stud. Both…read morevisits with the piercers were great!! They have always been friendly and easy to talk to. They make the process as quick as possible and keep everything sanitized. The service and jewelry are all at great prices as well. I would have rated 5/5 stars but I noticed that they frequently tell customers inaccurate waiting times. Of course, a waiting time is never guaranteed but they often under quote the wait. I, along with customers to had entered the store after me, were told that the wait would be about 20 minutes but each time it was at least one hour or more, especially if there are others waiting in front of you. I had a dinner reservation that I was luckily able to push back at the last minute due to this. This was the only con I personally experienced here! I would absolutely recommend visiting Black Cloud for any of your piercings! Just keep in mind that if there are a few others ahead of you, the wait time will probably a little longer than 20 minutes!

This place is the best of the best for body piercing in Charlotte! I was referred through my…read moreneighborhood email chain initially and since then I have gotten 7 piercings here (2 tragus, rook, daith, belly button, & faux snug) and have had a great experience each time! I usually book with Lucy and she's always very kind and makes the experience as quick and painless as possible. The studio is also just so professional and sanitary all around and they have so many jewelry options. Would absolutely recommend for anyone wanting piercings!

They made me feel so comfortable and everyone was so helpful and it was just overall a great…read moreexperience!

I've recently had 2 tattoos done at Divine Arts. One by Mike and one by Abbi. They both did…read morephenomenal work, and the entire vibe of the shop is just awesome. I think I might've fallen in love with Abbi a bit when she did my tattoo. Not only is she incredibly talented, she's also just an awesome human being. Also, my daughter has gotten 2 piercings here and my son has gotten 1 tattoo (also by Mike) and they were all great experiences. Definitely found my tattoo home in Charlotte.

I love Divine Arts! I have been coming to this shop for about three years now and have always had…read moresuch a positive experience. I've gotten tattoos from Thomas, Abbi, and Jordan who have done such an incredible job at helping me express myself through beautiful art. Divine Arts has become a safe space for me and my ideas.

Had work done by Brooks, he done a great job. Friendly and fair, will be getting some more done, if…read moreyou're looking for a good artist check him out.

Took my daughter here for a belly button piercing for the first time. And I have to say that the…read morejob was done professionally and quickly. The setting was on spot and centered very well. No infection and it was a clean and almost "her words" painless process. I would recommend this place because it was very clean and very professional. I saw some of the skin art being done and I have to say that I will be getting my next tat there. Prices are fair and the artistes there are really above what I expected. Don't think I will be going anywhere else. I am set to take my other daughter there soon to do the same thing. Trust me when I say that the woman in charge of the piercings is very professional and kind and very thoughtful of her customers. And she will go above and beyond your expectations. Go see them! You will not be disappointed.

Came here for a few mole/dot tattoos. Minimum was $100. It looks like I have sharpie marks on my…read morelegs and body. On top of that, I asked to get some areas redone that were previously marked and they're completely off-center. Now I have dark black circles next to old faded ones across my body. I should've went somewhere else and the artist shouldn't have serviced me when he said they don't even offer brown ink. Now I'm living with ugly marks on my skin.

Went to Black Cloud Tattoo's at Comcord Mills Mall to get a tattoo of my mother for Mothers Day and…read moreended up being cheated by the so called tattoo artist and store manager. For starters, the tattoo artist ( Tina) didn't speak English too well and was slightly temperamental. I decided to ignore that red flag and proceeded to get a tattoo with Tina anyway... Long story short, the tattoo wasn't that great because she used way too much shadow on my mothers portrait but I let that slide and moved on to the next red flag After 6 hours of mutilating my arm with her over shadowing, Tina decided she had enough and insisted that I come back in two weeks to finish up... Didn't even realize that was a red flag UNTIL... Two weeks later I go back to the same Black Cloud Tattoos to finish my tattoo but before we could get started Tina began demanding an extra $400 on top of the $800 I already paid her. Even tho we agreed the entire tattoo would only cost a hefty $800 When I complained to the store manager about this unethical bait and switch the manager and owner( Lucy Roman) said Tina could charge what she wanted to charge and that I signed a waiver stating that I agreed to those terms.. I personally never heard of an agreement where switch and bait was apart of a business agreement so I didn't think to look for that provision. In any case, Im looking into legal options to get my money back but in the meantime I hope others take heed to the red flags that I ignored with Black Cloud Tattoos unless you want " sucker " tattooed on your forehead.‍