WORST CUSTOMER SERVICE I HAVE EVER SEEN. This clinic is by far the WORST medical clinic I have ever…read morebeen to in my life. They do NOT care about there clients AT ALL. Staff suck along with the Doctors DO NOT GO, especially if you have young children that need care. Horrible experience!

The worst management ever. i spoke to a new hire 'bhuvan",…read morequite humble and polite, he misinformed us on something, and we travelled all the way down there. anyone can misinform which is quite acceptable, but to fix the mistakes and find a resolution is what a good management would be. so we spoke to Komal, the most stupid employee they could hire, she was unable to find a solution asking us to wait for 2 hours for printing off a prescription. and she hung up while I was speaking. I wish they hire people who have a spine to atleast speak up to their patients.

My son wanted to see a doctor who can properly examine him in person…read more The doctor on duty did not want to see a patient with a flu. my son even told the receptionist that he tested negative for covid. The receptionist immediately told my son to wait in the car. I do not understand how a "doctor" can make accurate observations and diagnosis without physically seeing a patient. Finally speaking with the doctor he only took generic information that anyone can search the internet for. Upon receiving basic information my son was told he will get a prescription and gets hung up on with out any proper salutations. This clinic is very unprofessional and they do not care since they seem to not learn from all of these horrible reviews.. patients have the right to be seen by a medical PROFESSIONAL.

useless and pathetic service its. a family run business bot a medical centre your turn comes when…read morethey want not when it's your turn

Quick and satisfying. Only long wait times if you want bandages…read more ...................................................................

From the owner: Bypass the wait times of regular walk-in clinics and be seen by a doctor through Telemedicine video…read moreconferencing (OTN) within 10 minutes of your arrival. We also facilitate Home E-Visits with family physicians and access to medical specialists through the "specialists suite". If you demonstrate the symptoms of COVID-19 or have been in contact with someone with COVID-19 and require guidance, we can connect you via video to a doctor. Please visit our website to register for your No Wait Walk-in Home E-Visit Time.

I came here due to a face injury and tell me why it takes longer than 7 hours to get treated. I…read morewent from waiting room to waiting room for no results. although they care for you the time spent is way to much for a simple nose injury please please please go faster

Recently my left face was getting swollen, painful and having difficulty to eat…read more I went to Peel Memorial Urgent Care Center at about 1 am on Mach 8, 2025. I received excellent medical care and treatment from Dr. Alam, Dr. Kavoosi, and nurses Kong, Mathew, Tonia, and other nurses and staffs that I did not get their names. The physicians are professionals, very knowledgeable and experienced. They pinpointed the root cause of my disease, gave me medications, and sent me through CT scan image diagnosis. They also gave me prescriptions and Otolaryngology referral through their health care networks, so I could expect full recovery from the disease. Nurses were very kind and care showing their professionalism. They gave me medicines though injections, asked me how I feel and what I need. They gave me ice water to drink and dry ice pad to relieve my pain. My pain reduced significantly after received medications and treatment. When I asked Tonia and another nurse "Is any vending machine around for milk and juice?" in the morning, they managed to give me small packages of milk and juice that, I guess, are from their or their friend medical staffs' personal lunch boxes. I am very grateful for doctors, nurses, and medical staffs of PMUCC.

x 27th March at 12 noon for my 2.5 yrs old son who had little fever, had to wait almost 1.5 hrs…read morebefore I could see the doc. I told him the wait was horrible as I was #3 in the line. My son was feeling hungry and I asked them a couple of times to do it faster but every time they said 2 mins which turned to 20 mins. Very bad service. :(

This doctor office is so great. Everyone is so friendly besides one nurse. She's usually there on…read moreweekends and she is one of the most ignorant people there. She told me not to move when she was doing my blood because she was rushing. She's also rough, not gentle.

Yes there is advertising everywhere. I lived in Ottawa for 8 years and EVERY doctors office had…read moreadvertising. There is no tablet to sign in, there are 2 friendly receptionists. You do not HAVE TO pay for anything you don't want to pay for. I have been a patient since 2015. I was seen by the CEO, Dr G*** at a walk-in. I asked him a question about a possible drug interaction that was flagged at my pharmacy and he suggested I pay $200 out of pocket for a DNA profile that tests how my body reacts to medications (up sell). That incident aside, when I see my regular physician assistant I feel my health is taken care of. I often get an appointment the same week I call in and I rarely wait long in the waiting room. PS: They moved to 2 Kennedy Rd S near the intersection of Queen in 2017.

The worst piece of s**t office and company in the history of healthcare! STAY AWAY IF YOU CARE AT…read moreALL ABOUT YOUR HEALTH. Started seeing a new doctor for my wife. A few months in all of a sudden you can't check in in person. A tablet on the desk you have to use. Phone number has been disconnected and you have to pay monthly to make an appointment online only. WTF!!!!!????? So I can't speak to a human on the phone and I have to pay to make an appointment online with a subscription. I should have realized they suck after seeing ads in the office for superficial fat hiding treatments. This is a business before health system set up. Apparently they are trying to provide the shit service they are used to in their home countries.

Very bad services. they dont answer the phone. So sad. And we pay for their huge salary.read more

Went for a walk-in visit on a Saturday afternoon. I was the ONLY patient there when I arrived, it…read moretook the doctor 2 hours to see me. Which would be fine if the clinic was busy but it wasn't. Might be reasonable for a family doctor by appointment but for a walk-in clinic it's terrible. During my wait I managed to watch a movie on my phone and set up this yelp account.

VERY RUDE RECEPTIONIST. Doctor Rahaan is very capable and…read morekind always understanding and patient. It's a pitty he has such a rude receptionist working for him! She makes me want to never come back. She's very impolite and unprofessional. I had requested a doctors note and when I noticed a mistake I politely brought it to her attention she grabbed the letter from my hand rolled her eyes at me and muttered "oh god" when I had asked for the doctors signiature on the revised note and shoved it back to me.

Really blown away by the quality of service here. Front desk is really considerate and competent…read moreat dealing with patients. They try to accommodate everyone even though it's very hard when dealing with sick people all day. been coming here for about a year or so now. Really amazed by front desk and high quality of service Dr. Karan Ralhan provides. Keep it up.... and thank you for your help.