want to express my appreciation for the exceptional care I received from Dr.Kavouris .From my first…read moreappointment, I was impressed by his professionalism and genuine concern for my health. His knowledge and expertise are truly impressive, and it's clear that he genuinely cares about everyone who walks through his door and is dedicated to providing the best care .

Care quality and office experience best I ever had. Dr.Kavouris saw me in 1 hr time with no…read moreappointment.

All these poor reviews are from the old clinic. I went June 1 2024 and received amazing care right…read moreaway , Doctor was professional in every way and assessed my situation which was Pneumonia and Congestive Heart Failure. He wrote a referral letter to the hospital which helped me get in the hospital quickly and I am home recovering

I didn't like the way I was treated. When first arrived, the receptionist, Monica, was nice, but…read moreon my way out, she wasn't nice. Instead of being sensitive and understandin, she as the opposite. Her manner was insensitive, impatient and rude. She should not be working in a job where she's dealing with patients. I also disliked the way Dr Usman Khurshid spoke to me. He spoke too quickly and his manner was condecsending. I had to tell him to stop speaking to me as if I am an unintelligent woman! He also addressed me as "darling" and, again, I had to tell him to stop speaking to me that way! "Darling" isn't my first name! Both need to learn to be sensitive, especially towards patients who appear a little confused. They also need to practice patience and to speak to patients in a respectful manner! I'm glad I don't work with them!

I had an exceptional experience with Ruby,the LifeLab nurse who took my blood.She was…read morekind,professional,and put me completely at ease. Ruby has such a gentle touch- I barely felt the needle, and the entire process was quick and smooth. She made sure I was comfortable and explained the process clearly. It's obvious she's not only skilled but also truly cares about her patients. Thank you Ruby, you are a gem. Roxana.

Worst life labs service ever!!!!!! Never send results to my family doctor. On day of my visit to…read morefamily doctor I need to call them 50times because they forgot send my results. Awful!!!!!

My mother has been a patient of the clinic for over 30 years, including my father. They both knew…read moreDr. Rotundo who provided excellent care. These days my mother only goes for B12 injections and sadly we have not had a good experience. Each time we go, we are informed that the nurse only has 1 or 2 or x patients ahead of her. We wait for an hour, and get the ''same exact number of patients ahead of her response. We end up leaving. Yesterday when my mother went up to reception to ask about status after waiting an hour she was told to sit down. Very disrespectful. A B12 injection takes a minute. The doctors at the clinic are great. The admin and front line staff are not. For these reasons I give the clinic a poor review.

I called the day before I went here and was told to be there early the following day. It opened at…read more8:30, not 9:00. I stood in an outside line from 7:30-8:30 and although I was fourth in line, I was shown into a room at 8:30 and seen right away with Dr. G. A nurse came an hour later. ( I waited in my car and the receptionist called me right away when the nurse was there.) She flushed out my ear, no problem, and was very nice and professional. I would go there again.

I'm extremely disappointed with the way this office treated me -- especially as a new mother. I…read moredrove 1 hour and 40 minutes with my 3-month-old baby to get to an appointment I had waited months for with Dr K. Turchin. I have called multiple times for an appointment and she is either away or fully booked. For this appointment I arrived 12 minutes late, and was told by the office General Manger -Gary-the doctor refused to see me because there was "no time between appointments" -- not even enough time to step in and say hello. As I stood there, still in the office, they promptly e-mailed me a $40 missed appointment fee notice -- while making no effort to offer support, reschedule, or show any understanding of the situation. I had clearly gone out of my way to be there, doing my absolute best under difficult circumstances -- and was treated like an inconvenience instead of a patient. Policies are understandable, but enforcing them with zero flexibility or compassion -- especially in healthcare -- is unacceptable. New mothers, or any patients, deserve better than cold bureaucracy and a complete lack of empathy. What's even more disappointing is knowing that my doctor supports this policy. I expected more understanding and care from someone I trusted with my health. Sadly, this experience has made it clear that this is not a practice I can continue with -- I'll be finding a new doctor who values patient care over rigid scheduling. This was more than just a frustrating experience -- it was demoralizing. I sincerely hope this office and it's doctors reconsiders how it treats people, because no one deserves to be dismissed like this after making such an effort to prioritize their health and their child.

I have nothing but good things to say about this group of physicians and staff. I had some…read morealarming test result and Dr. Clement and the staff made sure I had all the additional tests, and there were a lot, and arranged for the specialist appointments in record time. I used to work for a family doctor and I know it took the whole team to make all this happen. I think I spoke to Dr. Clement daily for three weeks straight. I'm so thankful to have this medical team supporting me.

I really like this centre. It is a family run business with service in English and Spanish. I go…read morethere mainly for naturopathic care (with Alexandra) she is an amazing listener, very compassionate, knowledgeable and helpful. She has a policy of only recommending remedies that are within your budget (very helpful!). Her prices are quite reasonable as well and many services may be covered on your benefits plan (if you are lucky enough to have one). I also go there for the drop-in community acupuncture clinic, the fee is pay-what-you-can between $20 and $40. I have also had my ears candled there. Check out their website for a complete list of services. I always feel very welcomed and well taken care of there, and as an added bonus, it's in my neighbourhood.

I had an okay experience with the physiotherapist. The analysis of my running gait was genuinely…read moreuseful. The physiotherapist gave me her email and encouraged me to contact her directly if I had any questions. The only thing that made me uncomfortable was the fact that a sheet of paper was not placed on the "massage table" in the area where I put my face, which was not hygienic. My experience with the chiropodist was not as good. My orthotics took many months to arrive, cost twice as much as my previous pair, and didn't fit! I was originally referred to the sports medicine clinic by my family doctor, and the sports specialist in turn referred me to the chiropodist. Even though I needed orthotics for running, I was given wafer-thin orthotics, suitable for dress shoes. Even though I have super high arches, I was given orthotics for low arches. I later realized that the chiropodist had filled out the form incorrectly. To top it off, the chiropodist suggested I get a heel insert since I have Achilles tendon pain, but this was a bad idea -- now my feet slip out of my running shoes while I am working out.

They don't even return your calls or when they do, they can't be bothered to follow up…read more Maybe they're good in the state, but here in toronto, they've missed the mark as far as I'm concerned.

I came here on a Saturday as I managed to get a last minute appointment having booked online…read more Weekend appointments, in general, are hard to get so I consider myself lucky. It was my first time at this LifeLabs location. There is plenty of onsite parking that is free, which is a nice change from some of the other LifeLabs locations in the west Toronto area. The LifeLabs is located in the basement. There are elevators for people with mobility issues, or you can use a short flight of stairs. The receptionists were efficient at checking people in. They have a board showing wait times and whether people have pre-booked appointments. When I arrived a few minutes before my appointment, the wait time was 14 minutes. There is a small waiting room within the office, and a handful chairs outside in the hallway. I can see how it would get crowded very fast. The cubicles are pretty open and people in the waiting area can definitely see into them, so keep that in mind. I was called quickly and the person taking my blood was quick at her job. I was in and out in a few minutes.

I say this here is a hidden gem! There were no line ups on a working day. The service was quick to…read moreget the blood drawn. It was quick in and out on a working day and good to get this done during lunch on a working day.