x 27th March at 12 noon for my 2.5 yrs old son who had little fever, had to wait almost 1.5 hrs…read morebefore I could see the doc. I told him the wait was horrible as I was #3 in the line. My son was feeling hungry and I asked them a couple of times to do it faster but every time they said 2 mins which turned to 20 mins. Very bad service. :(

This doctor office is so great. Everyone is so friendly besides one nurse. She's usually there on…read moreweekends and she is one of the most ignorant people there. She told me not to move when she was doing my blood because she was rushing. She's also rough, not gentle.

Our family's experience with Credit Valley Hospital's Adult Mental Health services highlighted…read moresignificant gaps in outpatient care coordination and follow-up. Following discharge, outpatient care appeared to focus primarily on medication monitoring, while broader recovery-oriented supports such as education, functional guidance, and connection to community resources were limited. As a result, much of the responsibility for navigating disability applications, coordinating supports, and ensuring continuity of care fell to our family, despite the patient's psychiatric condition affecting their ability to manage these responsibilities independently. Communication with affiliated services, including the nearby clinic responsible for administering injectable medication, was also challenging. Phone calls were often not answered, messages were not returned consistently, and rescheduling appointments was difficult. Most concerning, when an injection appointment was missed, there was no proactive follow-up from the care team, despite medication adherence being described as a central goal of treatment. I also contacted Patient Relations to raise concerns about these gaps in coordination and follow-up. While my concerns were acknowledged, there was no meaningful follow-through, guidance, or resolution. This created a situation where families were expected to play a central role in coordinating care but had limited access to support or accountability processes when concerns arose. I do want to acknowledge that individual staff were professional and respectful in their interactions. However, our overall experience highlighted opportunities for improvement in continuity of care, communication, and recovery-oriented outpatient support. My hope is that Credit Valley Hospital continues strengthening outpatient mental health coordination and follow-up so that patients and families receive more comprehensive and reliable support after discharge.

Well I would like to start off with dr finelli and his operation staff, they were awesome they took…read morecare of me made me feel comfortable. Then I was brought to my room where the first nurse was obviously at the end of her shift n made it clear ring the bell once she was very rude then the next nurse was pretty much the same all sitting at the front talking about what there plans were for the weekend, i wasn't happy, now the A team shows up, Carmelo, jaspreet, Mia,ramiyca, forgive me if I spelled ur names wrong, u guys were awesome, made me feel comfortable, u can see that you guys love ur job and care about your patients, u guys deserve a raise and the other 2 need to get manners and learn to be kind, if u r there for the paycheck, they u need to work on a farm with the animals. Last but least there's something wrong with my stomach n it still hurts n the dr that was incharge I found that I was being rushed and the proper steps were not taken, I explained to doctors and nurses operating staff that I was constipated minimum 10 days before my surgery, now i have my surgery dec 10th. N im still constipated so now an additional 5 days they gave me laxative, suppository n they sent me home, well guess where I live Timmins Ontario, 8 hours away so because they discharge me i ask for some pain medication so I would not feel the pain which I am,I had to fight to get pain meds,5 of them n I have to cut them in half,im a cancer patient im in pain at least make me feel comfortable, so we will see what my next steps are, that's all for today

The maternity ward staff are extremely rude. I'm truly disappointed. They should show more empathy…read moreand compassion to new parents, already overwhelmed with a new baby. They are also lazy and treat no requests with priority. If you don't love your job, find another career. I'd never come back here. I didn't even leave, because I was concerned about my family being neglected and disrespected. You need to do surveys from the family's, do staff performance evaluations and hold them accountable. My daughter had a baby a Cortelluci hospital in Vaughan 3 months ago and it was absolutely amazing experience in all units.

MENTAL HEALTH RED ALERT! STAY AWAY! RUN! AVOID this hospital at all cost…read more On Aug 5, 2025, Toronto Police 22nd Division took my severely delusional schizophrenic son from prison to this hospital emergency on his release from the prison. He was arrested and imprisoned because he had assaulted his older brother and me, his mother, while medicating himself with crystal meth. Almost three months time passed since that attack while he remained imprisoned without any treatment. The mental health nurses and the on-call emergency psychiatrist were all very disrespectful, rude, and angry with me. The psychiatrist literally told me and i quote "As the on-call emergency psychiatrist, my job is to admit and discharge patients." On my insistence, he kept my son overnight in the emergency mental health unit but released him the next morning before 10 AM without any assessment or treatment. My son and I walked out of the hospital together. My son is as much delusional as he was if not more delusional at the time he was arrested and imprisoned. I am helplessly watching my son being killed by the government that is eagerly punishing mentally ill people while denying them the treatment and care they deserve.

I bet all those reviews on Google and YP are fake. They all rave about "no wait time, yay!" And I…read morehad to wait for nearly 2 hours to see a doctor. Reason being: this is not a pure walking clinic - the doc (and there's only one, I believe) has his own list of clients who come in with appointments and get preferential treatment (literally). And the walk-ins go in after them. That's quite a bit of profit he's making there. I have no understanding why a one doctor clinic would require two receptionists. And I'm afraid to say that neither one was helpful. They told me the wait time was 30 mins... And I sat around for a lot longer than that. The sole reason this place gets a 2 stars instead of 1 is because the doctor was actually nice. Ankie tip: I don't recommend this place but if you do end up going, feel free to use the Pizza Pizza wifi from right beside. The clinic doesn't have their own and the Pizza Pizza signal comes in strong. And it helps you kill some time. Personally, I took my work laptop along and got some work done during my wait.

I visit this clinic very often as this is very close to my home, they have good doctors and staff…read moreis also friendly, only reason i cannot give this place 5 star is because wait time to see doctor is too much, have to wait couple of hours even if you have reservation. So be prepared to spend your half day.

It is a place for our family dr. So we visit it often. So our family Doctor, Dr. sehgal is the best…read more!!!!! Period. Now, it is also like an urgent care clinic but that's pretty dicy. They always have a dr on-call. So if you are sick and need to see a dr. You can call them for to be seen by on-call dr. But the catch is you need to call then 8 AM in the morning and rven by 8:07 they get fully booked for the day. And since it is a shared space sometimes the staff doesn't takes your calls and emails seriously and there is a communication gap which hurts the patients. But in general all the dr. are very good and caring. They were very helpful during Covid and with a Newborn at that time, all dr. Were providing us support and care.

Awful, whenever I go in there they are closed or on too many breaks as I go back to see if they're…read moreoff break and they are still on it. Plus I have had a wrong diagnosis at this location before too. And I don't feel that my health is saw as important in the staffs eyes.

Amazing doctors here! Took my partner for a horrible cyst, got seen within the hour, Doctor took a…read morelook and gave my partner all the explanations and next steps needed and we had booked to come back a week later. In the end we had to come back on a Wednesday and they still took us in and did the whole procedure within an hour or two. Amazing! Very happy with the care my partner received, kinda wish this was my family doctor!

horrbile. i had a madk cover and they wanted to wear my own wich i nicely declined becuse i can t…read morewear them as i have a mesical condition. this woman at the front was so disgusting and so was the owner of the establishment. they could care less about givining me medical attention.

came here to the emergency because my foot turned into a football, originally went to my doctors…read morebut they told me to go to the hospital instead YAY! My previous experiences with this hospital were not very good at all, quite the opposite and in the negative. This experience was much better, was able to hop around and find a wheelchair no problem. The staff were super friendly and worked with a sense of urgency, when it all was said and done, the visit took about 3 hours, the only thing that I have negative to say was that the doctor at the time read my xray wrong and I got a phone call the next day telling me very bad news. The hospital was very clean and bright. Lots of parking on site Transit options are the 123 and 80 buses, and the 15 with a bit of a walk from the mall.

The staff and services here are excellent. This is not a hospital as such as there are no inpatient…read moreservices and no emergency department. An urgent care centre (UCC) provides care for non emergency injuries and personal health issues. Sprains, cuts, rashes, broken fingers etc for example, as well as blocked catheters, urinary retention and post surgical complications if needed. Emergency care is provided at another site, as is inpatient care. This site provides investigative and pre operative work up, as well as rehabilitation on an outpatient basis. An army of knowledgeable volunteers and clerical staff ensure you are seen in good time. The UCC practices triage, so less urgent cases may wait a long time for treatment. These cases could probably get seen at a walk in clinic or at their own doctors. Properly utilized this can be a one stop shop. Before I retired as an RN I referred patients here appropriately and they received good care. My wife had her follow up care here after her knee replacement, and I have cardiac investigations done here. The one down side? The cost of parking, although options are available to reduce the cost for frequent attenders.