After researching the best irrigation companies in Calgary - NAIAD Irrigation Systems kept coming up as the most reliable company anytime we talked to neighbours and friends. So, we called Naiad in early Summer with some complicated problems in our very old irrigation system. We had leaks in the lines, broken valves and every sprinkler was a disaster. They were so friendly and helpful on the phone, within minutes we had a confirmed appointment a couple days later and were given updates of when our irrigation technician would arrive. Our tech, Tyler, was on-time, he was prepared and he got right to work. He explained the problems and had solutions for everything. He rebuilt our main lines into a protected box, tested and fixed every line and sprinkler and he even upgraded our system with this Hunter outdoor wi-fi irrigation controller. Now we use the Hydrawise app and can take care of everything from our phones! No hassle, no worrying about when or how much watering, it's so easy and efficient and it even gives us comprehensive reports about our system. After Tyler walked us through using the app he said he'd have the office contact us to get on schedule with the Fall blow-outs. They called within a half hour and we had a confirmed appointment for winterization. To say that we received great customer service is an understatement. We had the best customer service experience from Naiad! We'll be booking Naiad for snow removal in the future as well. Thanks for helping us out guys! read more

This is the first year I have had an underground sprinkler system, I had so many questions about sprinkler systems, which were all answered by the customer service staff as well as the installers. I was not sure if I would find the water shut off and was told that if I couldn't find the shut off they would come into my home and make sure it was off. I then asked if someone could show me how to make sure the sprinkler system was off for the winter. I purchased my home in August and was very anxious about making sure my system was correctly winterized. I was very please with everyone at Naiad Irrigation Systems who took the time to answer my questions and reassured me that they would provide excellent service. read more

Called me in advance to see if I wanted to set up an appointment so getting a favourable date was easy. They did a great job on the blow-out of the sprinkler system but then sent photos of the wrong house and yard with the invoice. This was a bit confusing, as it indicated that one of the sprinkler heads was broken but when I called, they straightened it all out. To be certain that everything was fine, they sent a crew out a second time and blew it out again, just to ensure that everything was good! (And this time, did not mix up the photos.) read more

When we decided to install underground sprinklers we shopped around for the best price and service. Naiad Irrigation Systems LTD was the best out there that we found. They came to the house and were very thorough in their explanation of underground sprinklers and how theirs work. Their pricing was superb too. The people who have come out to do our servicing have been very friendly and straight-forward. Whenever I have contacted the office, they have been prompt about getting back to me and answering my questions. Thanks Naiad! read more

I got my irrigation system winterized this year by Naiad. It was very easy to set up a time for them to come out. They sent me a reminder email a few days before they came out and sent an invoice when they were done. I set up automatically billing with them so it was very painless. I didn't have to be home when they did the work and they left a sticker outside to show that they serviced my system. They were professional, fast and efficient and it doesn't cost much. Will definitely use them again. read more

Fabulous service - on time - on schedule - on price. No hidden tricks all their work is what and how they say it will be done. I especially like the QA feature - the work was done then inspected a few days later by a different person - any adjustments were made at my request on the spot. Came and winterized it as part of the first year offering BONUS!. Would do business with these folks any day! I will pay for quality workmanship over just price any day. read more

Myles and his crew at Naiad are excellent people and do excellent work. The company is professional, courteous, and knowledgeable and can easily customize a system for any project. Wether big or small, simple or complicated, Naiad can design an irrigation system to suit the needs and budget of any client. We have used Naiad on many, many projects and Myles and his crew are a joy to work with. Absolute pros and all around good people!!! read more

Great customer service, very quick appointments as well. I believe we got our appointment within a few days of calling. We even forgot to turn off our water to the sprinklers, and a nice note was left saying they would be back, and they were. It is our first winter with the sprinkler system and we were very happy with the service. We will be calling your in the spring. read more

Was impressed by Naiad Irrigation's ratings on various sites. Not the lowest quote but selected them to put in a 4-zone sprinkler system this year. Very well organized company. Large crew took care of the install in just over a day. Impressed from the multi-page detailed quote to the install through to follow-up, Good quality work and highly recommend using them. read more

Naiad installed our irrigation system this year when we built our new house. They did a fabulous job. From the office staff, to the crew in charge, they did a top notch job all the way. Included as well was a free system blowout this fall which was an appreciated touch! You won't be disappointed with Naiad! read more

I was extremely impressed with the quality of work and customer service from Naiad. They installed our full irrigation system and everything was handled professionally, on schedule and budget. The system runs like a charm and is exactly what we were looking for. I would highly recommend Naiad to others. read more

Naiad did a great job and provided very good customer service. Some of our sprinkler heads weren't in the best locations and they came in and fixed everything up for us and walked us through the new system. They were very friendly and informative. read more

NAIAD was a great company to book with. The online booking system is fast, straightforward and they have great customer service. They got the job done quickly and communicated to us that the work had been done. Wonderful experience overall. read more

They were quick and efficient, job was done well and for a very reasonable cost. They also made sure to note if there were any issues with the system and gave excellent instructions. Great company! Will be using them again for sure! read more

Great service. Very professional. Definitely recommend. Naiad has done a very good job installing the sprinkler system in my yard. Everything has been done in a timely manner. Same with winterization. read more

We were very pleased with the people you sent out to winterize our system, they were very courteous in answering the questions I had about operating the system, as it was new to me! H.A. Morton read more

Very professional and dedicated. They always go the extra mile to ensure the system is properly functioning during spring activation and are very thorough during the fall blow out. read more

3 yrs in a row they performed blow out / winterization for out irrigation system; did it on time and correct as no freezing damage happened in cold winters. Good work; good price! read more

Had Naiad do my winterization this year. Came on time and completed work efficiently. They accept credit card, which makes payment easy.