Went there for a pedicure and full set with a matte ombre black/red and the matte color stayed…read morematte for all of one day and the red/black ombre was not a smooth transition. The pedicure was mediocre at best, it felt very rushed as if she had more important things to do and I was the only one in the shop at the time.

Went here with my wife and granddaughter. My first pedicure so I don't really have a point of…read morereference but I thought they did a great job. My wife says she really enjoyed it and she has had many. They were all very nice and accommodating. We had our 3 yr old granddaughter who sat in my wife's lap. They offered to paint her nails as well and she happily agreed. They let her go and pick out her color and she was a perfect princess for the staffer. Thank you to all the staff.

We called ahead for a girls day same day and got in . Everything was amazing . We got separate…read moretreatments and we both loved the ones we chose . The staff is very nice and friendly. They go above and beyond to make sure you have a great experience. We will be coming back and making this place our go to nail place for girls day . They offer beverages , check your water temperature often and do an amazing job with massage pressure and making sure you are happy the entire time . I had Ken as my nail technician and my cousin had Laura and they both are professional and sweet . We couldn't have asked for a better girls day . The salon is also very clean and smells nice . Thank you zen nails for everything. We will be back .

This is the second time getting my nails done by Tracy and both times have been a great experience…read more I have also gotten a pedicure, and it was one of the best pedicures I've ever had!

This is a relaxing and calming nail spa. While there is a television, the volume was very low and…read moredid not drown out the waterfall on the wall. Spa music played softly. It is filled with plants and divided into several service areas allowing for some privacy while getting a manicure or pedicure. Waxing room is totally private behind a closed door. I called ahead and was told there was no wait and there wasn't. I started with a basic pedi and then decided to upgrade to gel for $15 since it will last so much longer, dry faster, and I don't have pedicures very frequently. Spring is here! The staff is diverse and my pedicurist was from Mexico originally and engaged in pleasant conversation with me. She was careful and detailed with her work. I would ask for her again. Her name is Lupe.

Extremely disappointed. I only got a manicure because my daughter was getting a pedicure. According…read moreto their website, a basic manicure is $25, but I was charged $40 for an "Upgrade Manicure" that I never requested. I specifically asked for regular polish, not gel, and my nails were done with regular polish. When I questioned the charge, they offered to redo them with gel instead of correcting the bill. Before I even left the salon, my polish smudged. Instead of removing the polish from that nail and repainting it properly, they simply patched the damaged spot. Now it looks like a chunk of polish is missing. My daughter's pedicure was also overcharged compared to the prices advertised on their website. During her pedicure, the technician hurt her multiple times while trimming her nails, and one toenail was cut so short that it's already digging into her skin and will likely become an ingrown toenail. I even left a tip before realizing I had been charged for a service I never requested or received. When I brought it to their attention, they offered to redo my nails with gel instead of correcting the charge, and they never offered a refund. Save your money and go somewhere else. We will never be back.

This is a wonderful place to get your nails, brows, lashes, feet, and all your beauty needs taken…read morecare of. The customer service is outstanding, and Gia and John are phenomenal professionals who go above and beyond to make sure every customer leaves feeling beautiful and satisfied. Truly the best beauty spot in Goldsboro!

John and Gia are the best. Shop is quiet, not crowded and clean. John takes all the inspo pics I…read moresend him and excutes everytime!