Very disappointing. I provided a super simple picture idea for my manicure and the results were vastly different. Instead of painting on my easy design as they led me to believe, they used cheap stickers that peeled off the same day. Slapped over this was a visibly bumpy clear coat. They seemed frustrated when I asked if there were colors closer to my inspiration and when I was disappointed with their scarce sticker options. I will be finding a different nail salon. read more

Service was great, pretty sure Hieu did my nails and she did great! The only complaint is the cleanliness. To the naked eye it's just dusty and disorganized. As my service went on I saw a bug crawl out from underneath one of the pedi chairs. If there's one, there's so many more we don't see. I don't wanna throw the name "cockroach" around if I'm unsure but it did look like a nymph. I find that disturbing and alarming. read more

Originally I wanted black and pink with nail art but they were telling me that this was going to take too long because they're closing soon and I understand that. so I went with something quick and simple and easy. Instead we wasted 30 mins back and forth of "that's going to take long" I should've just let him take off my previous set that I had because the nail salon I originally go to were close due to the new years. Anyways back to the story. My previous set was black butterfly wings with rhinestones and French tips and the guy that was about to do my nails was questioning me on who did my nails where I went and how much I paid for them. Told him I originally go to a salon that's not too far from I live and I love how they do my nails but they're on vacation for the new years and these sets that I have can't wait till they come back at end of the month. And I wanted my nails done for valentines. And he was telling me that the place I go to rip people off by giving them random different prices and that he can do my set better? So I didn't say anything back because I just want cute nails for February. And I should've just stop him right there and go on with my business elsewhere. Anyways I paid $65 for this. It was a refill and tbh I was really disappointed. But yk I was desperate.. and to top everything off the salon smells musty. And straight up feet. Just to be aware Edit: if you knew you didn't had time for a customer who wanted a new set and nail art. Would be nice to let your costumers know that you don't have time. Because I did ask if you guys had time to do a new set. The lady said yes told me to take a seat and I did. read more

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This is 2 days later and 1 nail is glued on. Do not ever get acrylic on dip. Don't let anyone ever do just 2 layers of clear dip. Cheap quality work How is this place open with such poor quality and low reviews?! read more

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I wasn't sure about this place at first but it seems like the more I come the better it gets, I know there's a lot of bad reviews but recently this place has been stepping up their game. Ben or Brian (I don't remember his name ) did an amazing job and the shape looks killer!!!! (Literally) perfect for the autumn-y season for a natural look. read more

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Never coming here again! Everything is way over priced here for some basic squared white nails I paid $50 the work felt rushed. I came back in for a fill which was $40 almost the same price to just get them re done and two days later a nail already fell off had to go in and get it fixed they were kind about fixing it however the next day I lost another. Considering your paying that much and their using as little acrylic as possible when doing a set and giving you a fill is outrageous when the nails broke off you could tell they did them super thin I got white but when I came in for the fill where she filled them was clear/see through as if she didn't use enough white acrylic powder. 10/10 do not recommend this shop I will continue to go to the Prescott malls nail salon ( in the pictures you can see that the acrylic is as thin as my real nail) read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

I haven't gotten acrylic nails in over 15 years and decided to spoil myself. I walked in without an appointment and they ushered me back to the table immediately. I had the design in mind and had a picture pulled up on my phone. Tech looked at it a few times during the session just to be sure he was doing the right designs and wanted to get it perfect. He did a great job and I will go back there again. First photo is what I got and second is what I wanted. My ONLY complaint is the gentleman up front told me it'd be about 40 minutes but I was in there for approximately 70-80. But for the job done it's definitely worth it. read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

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Best pedicure ever Ladies were super nice ! Best foot massage, Coming back for sure! read more

Unfortunately, this business has gone downhill in recent years. Products are cheap and polish chips within a day, pedicures are not good, prices keep increasing perhaps because business is decreasing. Looking for a new nail shop after 20 years. read more

I had a great experience at Nail Galleria! It was slower so I was sat right away for my acrilic fill. The woman who did my nails did a great job and explained what and why she was doing things if I had questions. The only reason I'm giving it four instead of five stars is because they were out of the first two colors I requested and I asked her to only put the glitter on my ring finger and she put it on all of them. But overall I had a great experience and I would definitely recommend going to this salon! read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

Worst nails ever done. When the owner was confronted on the poor quality I was blamed. This was after they had to redo my nails twice. No discount received for the poor quality of work. Not worth it for the price or service. The next day multiple nails cracked and chipped. Wouldn't recommend to my worst enemy. read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

I was very disappointed in my recent trip for a pedicure. Before Covid, I went to Nail Galleria a lot. I have to say, it is not the same, and I won't go there again. I chose an option that included callus removal. The extent of that was about a 30-60 second light scrub with a pumice sponge. It did nothing. My toe nails were not trimmed or shaped, nor were they cleaned underneath. Minimal cuticle removal was done. I basically paid for a foot soak, polish, and lotion on my legs. I could have done that at home. read more

Make sure they charge you correctly! I went here just to get a pedicure then decided, on a whim, to get a manicure too. Julie was nice and the staff were friendly. My nails turned out nicely but when she was doing my nails she stepped on my toe so before I left another lady fixed it. They were so quick to get me out of the store that my toe nail ended up getting smudged anyway. I was a little confused as to why they were rushing me out so quickly and now I know why. They overcharged me. I paid $55 dollars for gel nail mani and regular polish on my toes. I'm so disappointed. I didn't even check the prices bc I was so impressed with my nails and it got really busy. Unfortunately I will not be going back. While this was my own fault for not double checking the prices, they took advantage of me- and that's not okay. read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

this salon does not use sanitary bags for their pedicure spas I bout the $48 pedicure which includes a massage, hot towel and callous removal. she scrubbed each foot for about a minute with a sponge which did not remove my callous. the entire treatment before the polish lasted maybe ten minutes. $48 for ten minutes of work I'd absolutely ridiculous The woman who worked on my nails mixed my polish with some kind of chemical that made it thinner I was asked 5 times to get gel which I do not like I asked for a single rhinestone on my ring finger at the cuticle. the nail tech said no because I hadn't bought gel I asked her to do it anyway, she refused unless we started over with gel I'm never going back. thé service was non existant and the ending result was crap. I could have done this on my own instead of spending almost $70 to be harassed to get gel and refused a simple request read more

horrible. Management is just as rude as their employees. Don't stop in! They don't even know how to file nails correctly. read more

Came from out of town and my cousin recommended this place little did I know I would cry after I got them done because what the fuck is this.... I would tell the guy to do it differently or do another shape and he would complain about doing it???? Like am I not paying you for your job. I finally decided to give up. They're fucking hideous. This is why I do my own nails but I decided why not treat my self. Little did I know I treated myself to a cry sheesh. There is bubbles in them, they over flooded my cuticle. I paid 55$ for this??? I don't think so sir. Ruined my weekend. read more

Nail Galleria - Disgusting - Nail Salons Near Me - Flagstaff, Arizona

I've been coming here for a while for a pedicure and they've always been great 10/10 recommend!!

I was shocked my the customer service my friend and I were given. I went to get dip on my nails one week ago and they did the clear coat with the normal gel which I was confused about because from the 4 years I've been getting dip done no one has done that. Not even a week later and my nails started peeling and chipping for no reason. Since my friends nails were doing the same we went back today to see if they could fix it and this gentleman that said he was the manager started yelling at us when we asked if there was anything that could be done to fix the nails. He said there was nothing he could do because there's only a 3 day grace period to get anything fixed and because the people that did our nails wasn't working today the store wasn't responsible. He was yelling at us and caused a scene. Completely unprofessional and not a way you should treat anyone especially your customers! read more

This place is hit or miss. It depends on who you go to. I can see why someone would go there, get their nails done and never go back. I had one guy who absolutely sucked and was totally rude. He didn't even let me look at the polish color ahead of time! He snapped at me twice and told me to wait! But, before him I had Mary and she was good and very nice. Be specific, show pictures and look closely afterwards. I ran out of there after he did my nails because I was tired and pissed. I never should have even paid. read more

I've been going to this salon for a while since I've lived in flag. I've never had the best service but given I live in Flagstaff, it's the best I've found since I've lived here Had a pretty bad experience with the salon when the woman did my pedicure a week ago as she was on the phone during the time she worked on my toes and ALSO used a filing machine on my toe nails. I let it go because it's Flagstaff. My other half also got up up-charged for doing work she didn't ask for WITHOUT her permission. I got her again today and figured "how rough could this be?" And she charged me an extra $10 by doing work I didn't ask for, got upset over me correcting her on the price. She rolled her eyes and said "ok" and went to charge me the price *I* thought. I wanted to pay for what I asked to get done and wouldn't have minded if I was wrong. She then didn't ask me if I wanted to add tip (I did. I work in the service industry.) and then was mad I didn't have cash to tip her but I wanted to tip on her card. She rudely voided my payment and went back to get my transaction so I could tip HER. In addition to all of this, the paint job on my gel nails are ROUGH. How can someone who provides a service that's supposed to feel glamorous let someone leave with nails that look like trash? If I didn't have tickets to a movie after, I would have went back immediately. I'll be going back shortly after. read more

Nail Galleria - Nails - Nail Salons Near Me - Flagstaff, Arizona

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Sorry to see that this place has so many bad reviews, because I've been here on a few occasions and have had a great experiences. It must be a sign to not go during busy hours (I went in previously during busy hours and they tried to overcharge me...) However, the other times I have been here have been great. I went in on a Monday afternoon and it wasn't busy at all- got a mani/pedi by John, and he was awesome. He took his time, and was meticulous with the gel. He did my pedi as well and massaged my legs for about 15 minutes. Good value for what you pay, and conveniently located at the mall. If you go, ask for JOHN! I've had others do my nails at this location and they are just okay. read more

I came here two weeks ago to get a fill and change & the guy who helped me was so sweet and nice but yesterday, I went in to get my broken nail fixed & left with a shitty crooked nail! The lady who helped me was rude. She glued my skin to my nail, slapped on any type of glitter and got up and left when she was done. Luckily I didn't have to pay for it! First time was a charm but I'm never going back. read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

Dirty. Shoddy. Would not recommend this place. Three of us made appointments for pedicures and only two people did them so they rushed through. Did I mention dirty? read more

The woman that greeted me was very friendly and helpful. She made sure I was comfortable and had a place for my purse and drink. Helen did an AMAZING job. She was very friendly and the foot massage was fantastic. I could have fallen asleep in the massage chair. I haven't had a pedicure in years and I'm now addicted! Lol. My boyfriend was with me but didn't get a pedicure and they had him sit in the chair next to me so he could have a massage as well. The pedicure was only $27. I will be coming back! read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

So sad to have gotten the no chip manicure the day before my wedding and to have it start chipping THAT NIGHT. Might as well call it "all chip". This is the result 24 hours in, after attempting to save it with extra clear coats and using extra care. Also, our bridesmaid was slapped and pinched by her technician, so be prepared for that. read more

Nail Galleria - Nails - Nail Salons Near Me - Flagstaff, Arizona

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I had the worse experience ever there. The ladies are so aggressive with their pricing and one lady who's the head just starting throwing the prices at me and the lady that did my toes made my toe bleed. I was so confused I went and read the prices and it wasn't correct. She literally didn't have no customer services skills. Never coming back again. On top of that my French tips are so ugly. read more

Considering the lack of quality nail salons in Flagstaff, I actually enjoy coming here! I was surprised by how well they do and the prices aren't too bad. They seat most people in timely manners and the owner does a great job of making sure everyone is happy. read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

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Horrible waste of money. They all knew they didn't look good and when I said that I didn't like the way they were cut nobody seemed to care. He just kept going and said I would like them at the end. Nope read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

Rude upon arrival. No one speaks the Kings English so very difficult communications since I do not speak Vietnamese. Shop is dirty and tacky and in dire need of repair and cleaning. The ceiling tiles are replete with dirty water stains along with holes in the drywall On the plus side they have a sterilizer and the tools are clean and I witnessed the pedi bowls being cleaned after each client. That being said, I am traveling and needed acrylic fill which Mindy performed well. My pedicure with gel Polish was $50 which was more than I am used to paying was performed by Susan. In conclusion, tackiness of the shop aside, my nails look very nice and the pedi and gel polish are really pretty. My feet are callous free and moisturized and toenails bright tomato red and shiny. Mindy did my fill with white powder with a subtle glitter so my French manicure is sparkly. Would I return to this shop for another service? The answer is a definite yes! read more

Nail Galleria - My acrylic fill turned out very nice. Love the little sparkle in the powder. Finished off with clear gel coat - Nail Salons Near Me - Flagstaff, Arizona

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I had a pleasant experience here. The woman was very speedy which worried me initially, but my nails came out great regardless. So in the end, I appreciated the pace because it was without consequence. Definitely think this place deserves more than two stars. I normally do solid colors and simple styles, but this time i wanted to be difficult. The first picture is from google and the second is my nails. read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

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This place was amazing! My daughter and I came in the day after Christmas to get our nails done, so glad we did! We had the best experience. Their attention to detail and were super friendly. If in flagstaff again, we will come back! read more

Oh man. The same lady I had last time was my lady again but not the same as last time. She seemed in a rush, doing things in a rough, haphazard way, she was not polite like last time. It didn't seem like a treat this time... then she was nice to the next woman after me. I won't go back. read more

Update: last time I was there the guy took off my cuticles. Hurt so bad. Do not recommend!!!!!!

After a couple years I decided to come back for a simple gel manicure. THEY CANT EVEN DO THAT! I asked her to clean the gel out from under my nails 3 times since she made a mess, so instead of doing it she just keeps filing them to oblovion. Then "Ok you're done you pay now". So I'm sitting in the parking lot plucking gel out from under my nails. What a joke. The only reason this place stays open is Volumes of people that have never been here before. STAY AWAY! WASTE OF YOUR MONEY! read more

Never coming here again! Later that day I got my nails done the final coat was peeling off my nails. I don't what they did to my nails but my nails were so weak each nail broke and I had a fake nail on my finger and it hurt so bad so I had to remove it myself. read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

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Jc did my eyebrows so well the other day, I came back in for a powder dip set. She took her time and this is actually the first time I'm really happy with any results from a nail place. Paid $50 Will only be going to her from now on. read more

Nail Galleria - Nail Salons Near Me - Flagstaff, Arizona

I don't know why this place has only 2 stars. They saved my wedding nails! After Anne at the Parlor Salon butchered my nails, I called Nail Galleria half an hour before closing, practically begging them to fit me in. They were the only ones open. I was getting married and my nails were a total mess! I asked for a black and silver french tip full set at Parlor. I ended up with super thick, sloppy, horrible nails! The guy at the mall shaved down my nails to thin them, reshaped them, and painted them properly for $35. He kept shaking his head in disbelief at what had been done to my nails! He warned me that they'll probably break. They haven't yet. But I am DEFINITELY going back to nail galleria for all my nail needs. Stay away from the Parlor Salon! Nail Galleria has actual nice massage chairs and massage jet tubs for pedicures. I didn't get a pedicure but they looked so comfortable that I may get one next time! The only annoying thing is you have to have cash for tips. read more

The young lady doing my nails today was a MIRACLE WORKER! I showed her a picture once and she fixed the shaping and did exactly what I wanted. It's like she read my mind! THE SHAPE omg shape is everything and she NAILED IT. So glad I had her this time around!! read more

Nail Galleria - Love these nails!! - Nail Salons Near Me - Flagstaff, Arizona

I am/was a new customer. I've come in weekly for the past month (this was my 4th time). I made an appointment at 3pm for a manicure. I was on time and had my color choice. They continued to have me move from different chairs/stations (3 times) and after 20 minutes of waiting I left. Why make an appointment if they aren't going to honor it? They take too many walk ins and make the appointments sit and wait. Why would you do that to a new customer who has been coming in faithfully every week? - Because you DON'T CARE! read more

The worst nail techs I have ever experienced!! Cuts and bleeding on 5 fingers. The product applied so thick and he did not sand it down. I showed him a picture of the shape I always get and he did something totally different then got upset when I showed him again. These people are unqualified. They are in the mall so they stay open till 9pm. I think that's the only reason people go there is because they are open late. NEVER AGAIN If I could take 1 star away and extra I would. read more