Issues: I waited 20 minutes to be seen on a weekday, not a big deal. The reason I decided to leave a review was the staff was not friendly, at all. Incredibly rude, rolled their eyes at me, and rushed. The worst customer service I've ever experienced at a nail salon. They also painted my nails the wrong color and didn't give lotion or a quick hand massage or anything that seemed like they cared about the quality of the service. I previously was driving further away to get my nails done, and came here because it's close to me. I've now been there twice and I won't return. I will say there were positives in that experience, my nails look nice (even if its not the color I picked) and the price is a lot less than other salons. But to me, saving on the price is not worth dealing with terrible customer service. read more

Staff is great the place is clean l have been there many times. Always call to schedule

I usually never get my nails done and this makes me not want to pay and get them done. Was pretty clean, although I'm not too keen on them using the same tools that they use for other people and I did not see a proper cleaning station for the instruments. I paid $43 for a full set and only a color no design no French tip just something plain and simple last time. I got it done. It was $30.( I had a design) I feel like they're just making up the prices depending on the different person. It took not even 30 minutes to do way too overpriced. Ask them and they said no it's 43 and I don't really go with the full trust on that. I am getting the kit off Amazon to do nails from now on. I was really excited to pamper myself and I honestly now need to find a different place for. special occasions. read more

Nail Love - I paid way too much for and I asked them why and they said no 43 incredibly rude - Nail Salons Near Me - Honesdale, Pennsylvania

Worst manicure I have ever had. My cuticles were bleeding. She did not trim my cuticles or push them back, just used electric file to butcher my fingers. Sloppy application of gel polish too. read more

Gone very very downhill recently. Expensive and rude. Rather drive to scranton an hour away at this point.

I went to have a pedicure and gel manicure yesterday and was there from 3:40pm until 6pm . Also had eyebrows and lip wax , my nails are different lengths on my hand and left sharp . I informed the guy doing it that I worked in hospice and that I needed my nails smooth so I would scratch my patients . I filed them when I got home . Pedicure was awful as sides of the nails ( ingrown ) were never addressed after requesting to please trim them . Big toes are hurting this morning and I will have to trim them messing up the polish . Waxing as done quickly and hair was not removed from around my lip and I had to do it when I arrived home . Quality of service is poor and there are a lot of new faces and young men who really do not have the experience needed to keep the outcome consistent . I experienced dissatisfaction years ago but tried to give them a shit for the final time . I will never go back there again as I have learned a valuable lesson . Would not recommend and the atmosphere is ok but the constant speaking in Vietnamese language the goes on between the workers in annoying as they laugh and who knows what they are saying. Unprofessional as far as I am concerned and absolutely not worth $100 bucks read more

I've been there for several pedicures now, my daughter has been going for years now. The only problem I had is one nail tech there was very rough on my cuticles on my large toe and it became red and very sore. Other than that, I think they do an excellent job and the pedicure is a very pleasurable experience. read more

1st time customer from out of town. Wasn't impressed with reviews but thought I would give it a try. BIG mistake. Cut my toe during pedicure and burnt 3 nails while filing. After obviously hurting me, not 1 acknowledgment or even eye contact. No hand massage or lotion offered. Nails look like shit too!! read more

I have been going to nail love for the last year or so, in spite of all the negative reviews and advice. Every time I come in the atmosphere is different. When you make an appointment they will take walk-in customers and make you wait. I was fine dealing with this because I was usually satisfied with my nails, and honestly I just wanted my nails done. I was most disappointed with my last visit. At this visit I got a pedicure, got jabbed which I ignored bc it happens, and they gave me an INFECTION. I don't know exactly what they do to clean their tools but they are NOT doing it right. PLEASE save your money!! (and the health of your nails.) read more

Please listen to and read these other reviews as well as mine. Do not go to this place. Drive even further to give somewhere else your business. The staff was incredibly disrespectful, over charging us and not honoring the listed prices. We made appointments for a wedding party and we all are disappointed with our nails. We also made these so called "appointments" and they were not honored. We waited a long time. Such a huge waste of money. read more

So many people recommended this place I was shocked. I wear powder gel and when they went to remove it they didn't drill it first just stuck my hands in straight acetone in a heated pot for 35 Minutes. Needless to say I had burns on every single finger tip when I got home. The chemical was too hot! Never again! read more

Was in bad need of a pedicure and decided to try this place. So glad that I did. They were able to accommodate a last minute appointment. There are a number of individuals ready and able to work on you. They have 9 pedicure chairs and about a dozen stations for manicures. The pedicure was very nice. Linda did a wonderful job. One client was saying that she made a mistake of going somewhere else the night before and needed a repair on a bad job. They also do waxing services I will be back for my next pedicure here. read more

I have used this salon multiple time (mani,pedi and waxing) Everytime i have visited (3-4 times total) i say I will never go back. Unfortunately, there are very few nail salons around here. This place exemplifies the worst of foreign speaking services. They rush you through, do sub-par nails, poor quality and to make it unbearable they talk dirt about the customers! Rude, rude, rude and poor quality...go elsewhere! read more

We had an appointment for 1:45, didn't get seated until 3:45 and they messed up my nails so bad. when I asked the owner to fix them he said he isn't getting paid to fix my nails and refused to help me. A full set was supposed to be $40 and they charged me $63 They over charge without telling you why and everyone in there was incredibly disrespectful I wish I could give them no stars What a waste of time. read more

Nail love offers the best spa pedicure I have ever had and I've had many!! The many steps of this process are glorious, especially the hot stone massage! The staff is courteous and attentive. read more

I have been going to this nail salon for over 13 years. Today, I was treated with such disrespect! I will never step foot in there again. Yesterday , I went in and got a full set. John said ,I would be happier with the "powder" over "Acrylic" , so I got the " powder". I asked him if the the blue on my cuticles would come off and he said yes, with washing. I get home and show my daughter and she says, " ur nails looks lumpy". So all night I looked at my hands, washed 100 times and still the job looked terrible. I messaged John and told him I was unhappy , he never answered. So I went in this afternoon, less then 24 hours later. The sister is so nice and told me to have a seat and they would fix them. Well here comes John, with his huffing and puffing. Giving me an attitude, So I asked why he was giving me an attitude? I only wanted my nails repaired ( mind you a customer of 13 years ). He processed to look at my nails, not seeing an issue with them ( see attached photos). I said come one John, They look bad. I can do better. ( making light of it since they all know me for years), he then processed to open his cash drawer and throw 40 bucks at me! He may not need my business cause Mommy owns multiple salons but someone else will be getting my business. .. please note that the mom , sister and most workers are very nice. Maybe John needs another vacation ! read more

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I was going to another nail salon that I was very happy with unfortunately the tech that I had left. The new tech although nice to 2 hours to do my nails and started getting sloppy. I decided to check out nail love and am very satisfied with the quick and professional job they do. My experience this far has been good. read more

Never again! Went to pamper myself. I have no problem paying for what I recieve. But when you ask someone regular or gel. They then tell you to pick a color from their selection. At the end because I picked gel I knew it would be $40. She charged $45 saying it's additional for that style. It's not marked nor was I told prior. She charged me but then didn't even leave an option for tipping. I was pissed. She threw the $5 dollars back at me. I left it for the tip. So if anyone knows of a better place in Honesdale I'd love to know. They were very rude about it read more

Visited Nail Love Salon after having a horrible experience @ Rt 6Nail salon across the shopping center.This place made my teenager feel comfortable and not discriminated like in Rt 6 nail salon today. My daughter had her legs and arms waxed and a manicure. Nail Tech named Lon not sure of her name spelling, she was wonderful and very careful. I'm from the City and out here in PA it's not so many choices you have in finding the right location. I always drive 2 hrs or longer to visit a nail salon. Now that we had such a great experience here I can say we will become a regular customer. This salon is clean and prices are posted for customers not like Rt 6 they have prices than verbally are charging way more money. Thank you to Lon and her staff for treating their customers with respect and making them feel comfortable. read more

Wait ridiculously long even w reservations. Pedicure average, but after waiting 20 min past res time and then being left w feet in water for another 20 min is crazy bad. Especially when no one apologizes. Not the 1st time w shitty service, but definitely the last. read more

Went for a mani pedi with Paula. Cut my toenails very short and the manicure didn't last long. Will probably be back with someone else, not many other options in the area. read more

i have been a customer here for 4 years. And sadly today i have to wonder what the point of making an appointment is here. My sisters wedding is this weekend, my mother made an appointment for the bride, herself & the bridesmaids for 6 pm today WEEKS ago, in july. Today we came in 15 minutes early & the place was packed with 4 staff on nails & 3 on pedicures. not once were we helped at our appointment time & are now currently sitting & waiting for every single walk in to get their nails done first. do not come here unless you have time to waste. absolutely ridiculous and they do not keep their word. if you have 3 hours to waste then come on in & watch everyone get done before your set appointment time!! will not be returning. update: Finally sat the bride & then left her there while taking another customer. read more

Checked in at 1:21pm. The lady in the front told me 30 mins. So I shopped around and came back at 2pm. She sat me right down to soak. It's annoying when they do that but they were really busy. So after soaking for 40 mins the lady in the front came to drill off the rest of my nails. I wanted a new gel set because my nails were old and broken. She was able to get my old nails off and then told me to wait until one of the girls were available. My nails were nubs otherwise I would have left it was 3:30pm at this point. 4:05pm I got moved to station 6 which was Paul's station. Waited a little bit for her as she was finishing up waxing people. 5:09pm I finally left there! Paula truly was great, she listened to every detail I wanted for my nails. She is a great nail tech. It was worth the wait in the end! read more

Nail Love - Nail Salons Near Me - Honesdale, Pennsylvania

Smelled very toxic and a male worker was so SO so rude. this use to be my friends and family go to place and will not be returning.

I have been here several times before, But with each time I come My pedicures are getting more rushed. The place is getting dirtier . They started using the sanding stone from one person to another Gross!!!!!! The floated in in my tub of water then rinsed it and put is back for the next person to use. They also pull a sander out of the draw sand your skin and then put it back with out even cleaning. No leg massage , no scrubs, plus I had polish all over my toes. Sloppy unsanitary amateur work. read more

This is a bare-bones no frills quick in and out nail salon if you're expecting anything more you'd probably be better off going elsewhere! I got spoiled with all the options of nail salons in a more urban area where the service is a bit more upscale. But it's slim pickings here in rural Pennsylvania. I'm giving two stars because again it's quick, cheap and no nonsense. I got a gel manicure here one day a few weeks ago and that's probably all I would have done here as the nail stations do not look clean or sanitary at all. I would beware of getting a pedicure here for that matter. Again, they were nice enough after an extremely long wait but, I was in and out once I was seen. read more

I enjoy going here.The service is great and everyone is so nice.I took my granddaughter who is 2 there for the first time and they treated her like she was a vip.love love love the eyelashes by John..if you want your nails done,waxing done pedicure or eyelashes I highly recommend Nail Love. read more

Nail Love - Nail Salons Near Me - Honesdale, Pennsylvania

I am a 67 yr old woman who feels old age creeping up and I always want to look my best that's why I came to you. You charged me $70 for eyelash extensions and eyebrow tinting and I gave you a very generous tip. I did not expect to walk up to the front to pay and have people stare and snicker at me. Every where I went people laughed and asked where the hell did you get those lashes and why. Instead of enhancing my eyes you made me look like a clown with those super hard plastic feeling lashes. They actually hurt at times.My eyebrows were waxed and different shape size and there is no color left after a wk. Why in the world would you do this to me when I have always been a very generous tipper. Why would you make me look like a fool. I have never been so humiliated after being at your salon instead of feeling good about myself. If you have any decency or conscience you will refund me my money or tip. Send it to 447 old willow Ave Honesdale Pa 18431. Please do the right thing.. read more

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Worst manicure I've ever gotten. Got the powder and it literally chipped the next day. Not to mention it looked like a child did it when I first left and was embarrassed to have anyone see my hands. Definitely won't be back. read more

they should NEVER take appointments it's is so rude and inconsiderate to think that customer time isn't valuable. it is greedy and selfish to keep a customer waiting 40 minutes and then soaking for 20 read more

Nail Love - Nail Salons Near Me - Honesdale, Pennsylvania

my boyfriend took me here while we were visiting here from out of town. sweet gesture, but i wish he had read the yelp reviews first i asked for anc and tips. the guy who did my nails did not immediately know what i was asking for. he asked me if i wanted acrylics and i said no, i want powder and tips. he was confused and i finally just asked him if he knew how to do it and he said yes. i didnt want to be rude so i gave him the benefit of the doubt....not thrilled with the shape. he was a bit careless, especially with my thumb. instead of using the big fluffy dusting brush (the one that resembles a giant blush brush) he used an OLD PAINT BRUSH to dust off my nails. they had a shot glass filled with water where they soaked their filing tools. the gel light thing had old nail dust in it....pretty dirty place. i washed my hands before i left. not the worst manicure but pretty bad read more

Nail Love - poorly shaped nail - Nail Salons Near Me - Honesdale, Pennsylvania

I used to go there for about six years but after my last visit, I will never go back again. First, the female manager at the front desk started taking in people who came after me. I had to complain in order for her to acknowledge my presence. Then, when she was doing my hands, she asked me about a shape. I asked for a rounded, almond shape. She proceeded with cutting my nails and only after stated in a mean voice that my nails were too short for the shape I requested. I also asked for my cuticles to be cut out. She said: "later" and started putting a base on my nails. When she started applying color, I politely asked again for the cuticles to be removed. Once again, she stated: "later", I am strange, I do it later". She finished applying the color and said she was done. I mentioned once again that she was supposed cut out cuticles. She fixed only one nail and left. She also said that I should have done my nails in the city before having come to PA. I have never had to deal with such a rude, full-of-herself and unprofessional person. Apperently, she purposefully cut my nails too short in order not to provide me with the almond shape and refused to remove cuticles. In addition, there were bumps on my nails. After a week, I had to have my French gel manicure redone in a different salon and I did not even have to mention to the other manicurist that my cuticles had to be removed lol. There are many nice nail salons in the Hawley, Honesdale area that treat their customers with respect and provide a nice quality service. Skip this place! read more

Call first said was not busy no appointment needed we could get right in.I asked for tip/dip and she only did the dip. Then second thing it took them an hour and half to even do my nails. And my hands are all blue from the other color. Not good at all not sure If I am going to go back.complained to manager and she never offered me a discount or nothing. read more

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Pedicure was NOT worth he time or money - you could tell the tech did not want to do it... did not turn on my chair, no massage , no moisturizer and only one coat of color!!!! ... speed job - BIG disappointment, there is an unfortunately attitude in this salon - they do not care if you are happy or satisfied . Sloppy :Paint all over my cuticles and when I pointed it out she simply ignored me . THANKS FOR NOTHING! read more

Such disrespect to their customers!!! I always make an appointment and I always have to wait - up to 30 minutes!!!! The last time I was there I heard a woman said that she had an appointment with the same person I did and I just got up and got my nail polish and put it on John's table. If this salon was in NYC or NJ - it would have been closed! Unfortunately, we don't have much to choose from! But I'm not going back! I will find another place and when I go back to NYC - I am treated with respect and it is a day of relaxing! Certainly, not like Nail Love.!!!! read more

Always willing to help. Derek and his wife do great nails. Loan is always ready to help. John is constantly learning new things. He did lash extensions and eyebrow tint and I love it!! read more

I have been going to this salon for years and they have never disappoint. Everyone that works here is extremely friendly and professional. All of the nail techs are skilled, John is my go-to for fills & waxing. I would definitely recommend this salon! read more

Nail Love - Nail Salons Near Me - Honesdale, Pennsylvania

I have really nothing nice to say I'm extremely disappointed in my service 6/14 to get a fill in told the man that I had acrylic on and wanted gel. So I ASSUMED he would remove the acrylic first NO he just put the gel over. That is a big NO NO he then cut my long nails short like wtf trim them not remove them. I went back today to have them re done to my surprise my 2pm appointment turned into a 45min. Wait and still nothing. Well I've decided to try another salon . So nail love you truly dropped the ball I will never come back read more

I am deeply sorry that I went to nail love today. I showed up as a walk in with my husband and we wanted pedicures and I requested a full set. My husbands pedicure was okay but my pedicure was terrible. My water was cold and I had specifically asked before the pedicure even started if they could do matte nail polish. Well we get to the end and he says no he can't do matte nail polish. Before this guy even started on my pedicure he was complaining to his peers that he had to do it. The woman who did my nails did a terrible job. I asked for stiletto shape and she had no idea what that even was. My nails came out crooked and I left unhappy. I will not be returning here and as many of the locals forget. They are not the only nail salon in Honesdale. If I could give 0 stars for how I was treated today I would. read more

i had an appointment for 1:45 i was not seated until 3:30 the guy tony who did my nails repeatedly messed them up every nail he did. my nail set went from 38$ to 63$. i got short almond french nails with chrome tips. i was charged 5$ for my shape i was charged 5$ for the french design and 15$ for chrome. the chrome polish looks nothing like how the sample nail looked. every nail is a different shape and every french has a different arch. i asked for my cuticles to be cut and was tony grazed 2 fingers with the cuticle cutter. when my nails were finished tony who was doing my nails said something under his breathe about me when i got up to go pay. i paid and decided to to ask for them to fix it the lady who sits right by the front desk was very nice and understanding offering me solutions to help fix my nails but then the man who's name is john interrupted asking what the problem was in a very nasty and condescending way acting like nobody in his shop can do anything wrong. i explained to him the problem he said he will redo my nails but i need to wait for him to finish his clients. i told him i've been here all day i haven't eaten and i'm upset and just want this whole experience to be over. he replied with "i'm hungry too" i informed him that he is getting paid to be here and i am not. he then told me he is not getting paid to fix my nails to which i replied that he did get paid since i paid him already. for then him reply "i'm not fixing her nails she can leave" i'm honestly disgusted by how he acted i have this encounter recorded and will be blasting this place on my social media. this place deserves nobodies business. read more