Relocating to a new area is difficult; especially, when you make attempts to identify quality services. When I entered the establishment earlier in the day, there was a younger white woman and a middle-aged Vietnamese man present. They both were engaged in conversations with two white guest. Both made direct eye contact with me, yet neither greeted me, welcomed me in, or instructed me to sign in -- which is the standard and expected process when a patron enters your business. The lack of basic acknowledgment was immediately noticeable and unprofessional. Due to a prior meeting, I had to leave before being seen. I returned at 2:30 PM and signed in for a gel polish change. At that time, there were three white customers seated in pedicure chairs. The same young white woman approached them without ever looking in my direction or acknowledging my presence, despite my being clearly seated and waiting. At 2:39 PM -- twenty-one minutes before closing -- the Vietnamese gentleman approached me. As I began explaining the service I was requesting, he interrupted me to state that the salon closes at 3:00 PM. The interaction was abrupt and dismissive. The contrast in treatment was apparent. The only plausible explanation, outside of a severe lapse in professionalism and customer service standards, is that my ethnicity did not warrant the same courtesy extended to the white patrons in the salon. I ultimately chose to take my business to Venus Spa down the street, where I was greeted immediately upon entering and offered water while I waited -- the baseline standard of hospitality any paying customer should expect. read more

I had a pedicure. I asked the guy to please be gentle since I had an ingrown toe nail. he immediately shoved the tool into my toes as if he was trying to dig a ditch i told him to stop. Then he proceeded to do the pedicure at the fastest pace ever. It was the WORST pedicure in my entire life. And I'm over 50 and been getting my nail a feet done for years. Paid $40 for a 15 minute horrible experience . read more

Don't go to the old lady. If she's the only one available leave and don't go back. Horrible horrible service. Took 2 hours just to get a refill. Then it was the opposite of what I wanted. Never been more upset after getting my nails done. read more

Nail Therapy Salon & Spa - Nail Salons Near Me - Meridian, Mississippi

Let me start by saying that I've been a die hard dip powder girl for years. I moved to Meridian in July and have since bounced from nail salon to nail salon just trying to get a decent dip mani. I found myself disappointed over and over again by poor quality work, lack of attention to details, and even some less than stellar customer service. Frustrated, I reached out to Nail Therapy on Facebook and found out that they don't do dip, but their reviews were so good and the person running their Facebook was so friendly, I decided to give a gel manicure a go. Jay Si was SUPER friendly, professional, answered all of my questions thoroughly. He made sure I was happy with my nails shape and everything before putting the gel on. He was very detail oriented and I LOVE how my nails turned out--despite the fact that I had to temporarily go shorter due to the damage that the dip powder had done over the years. Jay Si made the point that part of why they don't do dip is because it's unsanitary and the more I pondered that thought--it really is just you jamming your finger in the same jar that 25 other people stuck their fingers in. Yuck! I also had the pleasure of enjoying Victorias company when I was there. She was super sweet, funny, food-motivated (Like myself lol) and made the experience all the more enjoyable. I've heard she's also a great nail tech and if Jay Si was ever unavailable, I wouldn't hesitate to let her do my nails! I'm definitely a dip to gel convert now and already have my next appointment booked! read more

Nail Therapy Salon & Spa - Gel manicure "bubble bath" color - Nail Salons Near Me - Meridian, Mississippi

Star was very professional and personable! I enjoyed my mani pedi and plan to go back. The salon was very clean!

I love this place! I found this nail salon through Yelp and I've been coming here twice now in which I'll be here again when I get back from vacation. They take their time and the place is clean and friendly oriented. If you ever need to find somewhere to get your nails done, then this is the place. I usually ask for Patrick or Jonathan. I took my mother here and she loved her nails and she's very picky about her nails. Me and my mother will be coming here from now on read more

Nail Therapy Salon & Spa - Nail Salons Near Me - Meridian, Mississippi

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Worst experience. Never got to get the 2 pedicures because of the horrible organization. The manager said he could handle walk ins for pedicures. Never gave an estimated time to wait. We were very patient and waited an hour. Was being called and manager told the employee to take another person that he had made an appointment with. She was very apologetic, but manager was very rude and absolutely no customer service experience. After telling us we were not next, I asked how long. He proceeded to tell me we would need to wait another 1 1/2 hours. Will never recommend this place to anybody. read more

Great customer service !!! All the employees were polite and friendly. You could tell they have a lot of regular customers but they still make sure everyone feels welcomed. I would definitely recommend and return here read more

Nail Therapy Salon & Spa - Nail Salons Near Me - Meridian, Mississippi

Clean friendly and enjoyable. Great pedi! I am new to the area and decided to drive around to find a place for a pedi. Came across this little gem with no wait at all. Everyone was very nice and the place was super clean. Would highly recommend read more

Nail Therapy Salon & Spa - Nail Salons Near Me - Meridian, Mississippi

I personally love coming to this place! The workers, I have found out over my last few months of going regularly, are mostly a family. They all treat you like they have known you for a long time. I personally think that they genuinely care about what they are doing. My only complaint is that they are slow sometimes but that happens everywhere ao it's not that big of a deal to me. I totally recommend visiting these guys! read more

Super slow. I had a 10am appointment on a Friday for a pedicure. It's 1052am and still haven't been seen. They have no idea how much longer. read more

I love this shop! When I moved to meridian 2 years ago I was searching all over for a nail salon and came across nail therapy who had recently opened and they had me at "HELLO!" Nice clean environment, great customer service, and all the nail techs are super friendly. You should definitely check them out and their Facebook page!! read more

I usually go to the mall but I didn't feel like driving out that way so I drove around to find a place close To my house and I came up on this place. It super clean and they are very nice! I highly recommend them! read more

Great nail place! Everyone is nice and attentive. It's a very clean and upbeat place.