I have a chrome application on my nails. This color under the chrome powder is called "Love is in the bear." It comes in a gel or dip. Audrey does an exceptional job! read more

Nails & Co. Spa - Beverly - Nail Salons Near Me - Beverly, Massachusetts

I don't want to be making this review but i've been more dissatisfied than i've been satisfied here, i get dip powder nails, the first time i got them done here they were a little chunky but they weren't horrible, i assumed it was just the artist so when i went back i went to someone different, this time i saw audrey who is amazing, she understood my vision and executed it to the best of her abilities, i was satisfied this time so i went back but audrey wasn't available so i went with someone else and wasn't as please this time, my nails seemed very rushed this time and i requested a soak off and only got a fill, resulting in them not lasting as long as a fresh set, and due to seeming rushed they were lumpy and uneven, so the next time i gave them another shot, i told myself strictly audrey, because she knows what's up and was satisfied with the next set she did for me, but my most recent experience that happened today is what is making me write this review now, i wanted to get my nails done with my friend, told her i'd take her to the place i went, and unfortunately neither of us will probably be returning after this, audrey was unfortunately not available this day but we both got dip sets which usually set me back $65-70, she got a french tip set with polkadots....$85? i got 4 nails with candy cane lines on them (which were terrible you'll see in the photos) and mine were $80, structurally my nails are pretty, but not what i wanted, i asked for stiletto shape and she looked at me crazy, and no matter how much sharper i asked for her to go they just remained almond, now the candy cane stripes, i can't even believe i paid $80 plus tip for these stripes, girl should've just handed me the brush and let me do them myself, if a tech can't even do straight even lines, don't offfer nail designs, i'm so disappointed read more

Nails & Co. Spa - Beverly - what i wanted: - Nail Salons Near Me - Beverly, Massachusetts

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Went in for a gel manicure and standard pedicure and paid 77 dollars for it. Place seems to be getting really stingy because for this price, moisturizing lotion was "not included" in the cost and was considered an "ad on." Never experienced this before. read more

Excellent service and relaxing environment ! Definitely recommend them for manicures of any kind whether traditional or gel - always beautiful! read more

Hi, I bought my wife a gift card several years ago for a spa day at a local nail salon. It was for a manicure & pedicure. When we went to use it the employer said they could not find the name in their 'computer system' even though i still have the card with a card # and bar code to look it up. I've made countless calls and have been very patient and have been promised to get a return call from a manager. This never happened. I keep calling, they keep telling me the manager will be in later in the week. They have been super unprofessional and all I'm asking for is to get the service we paid for. There is no expiration date on card and I know in Massachusetts gift cards don't actually have an expiration date. This is plain robbery. They could have very easily made the situation right but instead they chose to ghost me assuming I would go away. Terrible experience. read more

I was a walk in, and I wanted a quickie mani with no polish. It was esthetically pleasing and I was seen within 5 minutes of waiting. What lied ahead was the worst manicure I've ever had in my 20 years of getting my nails done. They didn't even remove all of the soak off gel, but I thought it was just my fingernails in the dim lighting. My cuticles were so jagged on every single nail afterwards, and one got infected. 10 days of antibiotics ahead of me...NOT HAPPY AT ALL. read more

Nails & Co. Spa - Beverly - Soak off gel base still visible on index and pinky finger - Nail Salons Near Me - Beverly, Massachusetts

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Have been coming here on and off for years and I believe they are now under new management - great service from the man at the front desk (offered us water/soda and helped us pick out colors) and great job by the nail technicians. We left very happy with our pedicures and the experience overall. read more

Do not waste you time here! I've been way too many times with so many screw ups! I have NEVER had a good manicure and pedicure. And I found the girls working there nasty! Go next door to the new The Nail Studio. So much cleaner and sooo friendly. And my nails finally look gorgeous read more

Under new management !!!! Great service!!! Love it!!!! Beautiful place, reasonable price. Very clean, relaxing and quiet place. I enjoyed my visit very much. read more

I left the salon thinking this was arguably the best LOOKING manicure I've ever received. While I did not have the best experience at the salon, the manager and the personnel were very quick to remedy the situation and were extremely helpful. They listened to my concerns intently and offered a free manicure to make it right. The atmosphere is very nice. As someone who gets massages pretty regularly, the atmosphere here was definitely in the same vain, relaxing, dark, tranquil and peaceful. The technicians spoke softly so as to not disrupt the other customers. You can tell the manager really cares about his customers and wants them to have the best experience and leave happy. That's all you can really ask for in a business like this. read more

Nails & Co. Spa - Beverly - Chip not even 24 hours after I paid $35.00 (not including tip) for this gel manicure. - Nail Salons Near Me - Beverly, Massachusetts

Sloppiest, most expensive manicure ever. I don't think I will go back. This girl just totally f-ed up my gel manicure. Ruined. Couldn't she see the mess she left? read more

Nails & Co. Spa - Beverly - $45 for this bull shit. - Nail Salons Near Me - Beverly, Massachusetts

Terrible! Paid for my mother to have a manicure last Monday, Dec 27th, ALL the paint had chipped off by 01/01/21. My mother is 76 years of age, she has not doing anything to cause this. She went in to talk to them today and they refused to fix... THIS IS TERRIBLE CUSTOMER SERVICE! read more

Live yelping during my pedicure. I've been a client here on and off for 5 or so years at least and despite seeing all of the other poor reviews, I've never had a problem so kept coming back when my preferred place was booked. Today was different - haven't been here in at least 9 months and BOY has this place changed. Horrible and dirty looking polish selection, old and beat up equipment, chemical-looking "spa" materials for the foot bath. Gross. I had to change chairs because the jets in the first one weren't working and kept falling apart and into the tub! Felt bad for my tech, she was nice enough, although not by any means amazing and definitely cut corners right in front of me (and rushed through the rest of my pedicure after trying to fix the broken chair repeatedly). I had a vibe she would get in trouble if she was running late - management here has always seemed intense. Used to be pretty nice and clean...sad.... read more

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Very very nice clean and restful spa....had a pedicure and tho a bit pricey worth every single penny..

Wow. I made a big mistake coming here. I have visited the Peabody location where I had a great experience. Just moved to Beverly and saw this salon was 2 minutes from my house. I appreciated that they accommodated me for a walk in appointment that day. The place was almost empty but the nail tech was rushing like crazy. $53 dollars for an acrylic set... didn't do my cuticles, all nails uneven, my nails are bumpy because she didn't place the acrylic evenly or file the tops of the nails properly. My thumb isn't even covered by the acrylic nail!! Sloppy, I felt she was rushing to get me out and she didn't care what my nails looked like. Left paint on my skin, and because she didn't push back my cuticles, she left a space between the paint and the nails , it looks like the nails have already grown out. Even my fiancé said they looked terrible..for a guy to notice you know it's bad. I will never go back here again. I'm so upset that I decided to try somewhere new. Going back to DreamNails in Danvers on Saturday to get this mess fixed and never going anywhere else again. read more

Nails & Co. Spa - Beverly - Acrylic nail, she didn't even cover my whole nail. I've never had this issue getting my nails done. Terrible manicure. - Nail Salons Near Me - Beverly, Massachusetts

I'll start by saying the reason why I tried this salon is because my neighbor's nails looked perfect, and I asked where she went... Nails and Co she said so I called and booked an appointment for a mani pedi at noon on a Friday. When I got there, they registered me (Pro-tip: this means taking your email now to spam you later so be warned) and told me to choose my colors and have a seat. The tiny lobby was filled with irritated women, several of whom filled me in on hair raising double booking stories that caused one a 2 hour wait. It was 25 minutes past my appointment time when the receptionist finally called me but I was the first one out that group - clearly I was the lucky one. He walked me past many open private rooms and then delivered me to the pedicure factory - a row of chairs lined up on each side of the room and sheets of dark cloth draped from the ceiling between them so you could see all of the people across from you but not the people beside you (for what reason?). By now I'm concerned about how they manage time so as we walk I tell him I have to leave no later than 3... can he please confirm, before we start, that this is possible. He tells me he'll check, he leaves me standing beside the chair - no nail tech in sight - and off he goes. I am standing. Standing. Standing in the middle of the pedicure factory. All the bored customers staring. At me standing. Hashtag Awkward. Finally the nail tech comes, and she looks annoyed that I'm standing and I tell her why... I'm waiting for confirmation we'll be done by 3. Yes! Yes! she barks and then practically wrestled me into the chair. Never saw him again (But FYI - it was 2:45 when I left). She did a great job I thought. Nice relaxing chair with all the massage features working. She popped me on the conveyer belt that delivered me to the next person to do my gel mani and did a really lovely job with shaping my nails. I had chosen a nude color, she recommended a different tone and I accepted. But it went on so streaky that I had to keep pointing out repairs. She offered to keep adding more coats but the buildup was already looking silly so I declined. When I checked out, I already knew I'd have to have a polish change but I was startled when they told me the price of that simple service was $28! I'll wrap this up by sharing that when I responded to a survey and relayed my experiences they offered me a 50 % discount on my next visit - but my experience had added up to a severe lack of interest in returning, even at half price. read more

I've been pretty disappointed in Nails & CO lately. I've been getting a gel manicure every 3 weeks for the past 10 months by Nana. Nana was recommended to me by a friend and she is AMAZING. The prices at nails & CO were a bit too pricey to me, but Nana did such an amazing job on my nails and is a total pleasure to chat with that I kept going despite the prices. However, I've been getting very frustrated with the email specials they send out because Nana is rarely included. A few times a week they offer Mani/Pedi services at reduced prices, but never with Nana. I don't feel comfortable seeing anyone other than Nana because they make money off commission/tips, but there is no way I would pay 5-10 more dollars for a service than someone else in the same salon. I understand offering reduced prices for someone new or less booked, but it doesn't make me feel good as a long time and loyal client. Unfortunately this means Nails & CO. has lost my business. read more

I am the queen snob of pedicures, specifically the massage portion, and all of the different products. I was leaving my car at a shop in Beverly and had a few hours to kill, so I wandered up to Nails & Co. It had been a few years since I'd been there, and I hadn't yet been to their new location (still within the Commodore Plaza, now just closer to Not Your Average Joe's). Came in and asked for the mid-grade pedicure -- not the basic, but also not the premium, and upgraded the massage +15 minutes for $15. The front desk attendant used a walkie-talkie (yes, the place is that big) to call Nancy (I think...) and tell her what I wanted. I was sent to pick a color, and then brought to a private booth where Nancy got to work. Water was warm, massage chairs were good, and Nancy was polite but not overly chatty (just the way I like it). A second attendant brought in a tray of products, each in a small porcelain dish, and a hot oil mini-vase being warmed by a tea candle. Very "spa", very tranquil. Nancy got to work and did a great job. The "spa" portion of the pedicure was great: warm towels, a scrub, a mask, lotion, warm oil, and 20+ minutes of massage on each leg/foot. I told her the balls of my feet hurt from wearing heels, and she gave extra attention there. I was guided to a separate part of the salon to dry my feet, which was a foot-drying-only area (very cool) next to an electric fireplace. The whole place was dark wood and luxe accents...chic chic chic. Even though it cost me $60, I felt it was well spent for a once-in-a-while full-on pampering sesh. read more

Sign up for the email and wait for a "deal day" whenever possible- the discount is worth waiting a bit. Typically able to accommodate large parties if you call way in advance (went with a wedding party once, they were great and had all 8 of us getting pedicures at the same time). Good service, great atmosphere, and very clean. read more

Went in for a pedicure and an acrylic refill before my vacation to Florida. My usual place was booked up that day and I was desperate to get this done, so I figured I'd try this place out. My pedicure was fine - though overpriced for what it was. Nothing special. The girl was friendly enough and personable. The acrylic refill, on the other hand, (with a different employee) was absolutely horrendous. The tech gave me a bad attitude from the beginning, sighing and rolling his eyes because the polish I had on was difficult to remove. Then, when I asked politely for french tips, I got an even louder sigh and eye roll, as though the request was such a burden for him. The fill took about twice as long as it does at my usual salon, and the nail tech just seemed flat out angry the entire time. It reached the point where I felt extremely uncomfortable. When he was finally finished, the french tips came out lopsided and looked awful. It actually pained me to pay $70 at the counter for these services. To top it all off, my nails started chipping on the sides within 2 days. Had to get them re-done in Florida. This place will never get another chance from me. read more

when i've been here i haven't gotten any crazy personable service or manicure. it's pretty overpriced for the service. i do love the atmosphere & the staff have been prompt & competent tho, overall probs won't ever be back here read more

They are definitely on the expensive side and sometimes I just don't feel like shelling out a lot of money for a manicure. But I always love getting a pedicure here - to me it's a much nicer experience than other less expensive places. I've almost always been happy with the technicians here and if money were no object, would get all my manis and pedis here. read more

I really like this salon it's a lot nicer then some of the other ones around it is A bit pricey but I guess you get what you pay for because they do a very good job and you aren't blown away by alcohol fumes. read more

What happened to this place? It's incredibly expensive and the pedicure is 30 minutes with minimal exfoliation and massage. This used to be my go-to place, but sadly, it's become a factory. And $40 is not cheap. I don't mind spending that much for a good pedicure. This is not that. read more

Nails & Co. Spa - Beverly - I asked for add'l exfoliation b/c 30 sec isn't enough. my $40 pedi looks dry. I could do a much better job myself. - Nail Salons Near Me - Beverly, Massachusetts

This place is incredibly overpriced to begin with. Their bare minimum mani pedi costs what a luxurious mani pedi costs anywhere else. I went here a few days ago and got the quickie mani pedi (just cuticles and polish). While getting the pedicure, the woman asked if I wanted my calluses taken care of. I said yes, and then she told me it was an extra $5. Of course, because they have to nickel and dime you for everything. Once I left, I noticed there were 2 charges on my card. One for $51 for the original service, and one for the $56 with the callus removal. Why did they charge me twice when they realized they charged me for the wrong thing, rather than just charging me an additional $5?! It's been 3 days, and I still have not been refunded even though I called and emailed them. Of course, the tip that i charged to the card came through today, but still not refund!!! A basic manicure and pedicure, has no ended up costing me $119!!! I will never be returning. read more

I'm not sure why Nails & Co. Beverly has such mixed reviews. Like any salon, there is some variance in quality that is technician dependent, but on the whole they do a wonderful job. I have been a loyal customer for over a decade, for both nails and hydra facials, and would be devastated if they were to close. The women are the sweetest, the space is relaxing and comfortable, and it is always clean and tidy. Since re-opening under COVID, they have gone above board to make sure everyone is safe and the place is spotless! read more

I've been to a million salons and I was referred to this one by a friend so I thought I would try it on a Sunday. I made an appt for an "express" pedicure. The atmosphere was nice. Very calming dark woods. I was placed in the private pedicure room because it was my first time there. The chair left a lot to be desired & actually was very uncomfortable. The "express" I guess means just a polish change & DEFINITELY not worth $25 + tip! While in the community drying room, a woman was complaining that she had to pay the same price for her as for her 8 year old daughter, and I guess he told her he would charge for a kids price & didn't. The whole place could definitely use a good cleaning but I wouldn't recommend going there. read more

BEWARE! Daughter and I made appointments at Nails & Co. First thing that I noticed when we walked in is there is not a price list anywhere! That should of been my first warning! 2 pedicures,1 manicure,1 acrylic fill and $171.00 later we walked out in SHOCK! This place is so over priced. BTW! They charged my daughter $15 for gel polish. $15! read more

Never have I been let down by this salon.....I honestly dread going away for any length of time where I will need services somewhere else. This salon is amazing.....great, friendly, professional....I can't say enough good things. Nowhere is perfect, but all you have to do is give them a chance to rectify a problem and they will do so gladly... As far as people complaining about the prices, you get what you pay for... They provide a great service, and should be compensated appropriately.....Don't let the negatives on here sway you, give this place your business.... read more

What finally forced me to write this review is that I called to find out how much a polish change is here. I have been on hold for 10 minutes now. I normally wouldnt have to call however this salon over charges for everything. There are many salons in Beverly and this one is the most expensive with nothing different about its products or services. They are mediocre. read more

I find working with Sokohm a delight. I can always count on 100% service from her mani/pedi and a great smile and laugh. Her attention to color and what is right for skin tone is always on point. Love the ease of getting an appointment with her. read more

so relax ,good customer sevice ,my pedicure is very soft with pumping spice lotion organic oil my callus gone after 3 pedicures Good job read more

The problem with this place is that the prices don't match the service. I started going before the price jump (I think that happened April 1) and the quality and service better matched the pricing. But with the price jump came quicker (and sloppier) pedicures. $53 for a decent, but not great pedicure (with tip) just isn't worth it. And at my last booking, I know I booked online with my usual person but somehow got a confirmation with a different tech. I didn't make a big deal out of it but it seemed odd to me. FWIW, pedicure is not the 45 minutes they promise - maybe 35 minutes max. So 35 minutes for the $43 "pump it up pedicure". Nope, place is just average really. read more

Longtime customer. Been coming here since it opened in the other location. Used to be great. Kind and professional employees. Management makes it clear that it's about the numbers of the people now, not about individuals. Last two times it was a rush job. Pedicure already ruined after a week. Last week I was ten minutes late owing to a medical appointment and they rushed me through... I acted hugely apologetic and grateful. They rushed me so much that I was done a half an hour before I was originally supposed to finish! The whole time the manicurist was like I don't have time, I don't have time. Hardly relaxing. Relationships and long time customers should matter. Here they care only about serving as many possible. Not to worry. I won't be holding them up anymore. Too expensive for such an impersonal touch. read more

WORST MANI/PEDI EVER!!!! $96 for a gel mani and pedi. I could have done a better job myself. First day with the manicure and every nail had already chipped. So disappointing. read more

Used to better. They create a nice ambiance and are pleasant, but the quality of service and nail painting results is hot or miss lately.

Not that long ago I went to this salon to get set of acrylics done. I had a 100 dollar gift card and I figured I'd use it up, although I read no reviews and had never been there before. The woman that did my nails made them way too short, and lumpy. Also, it is so highly priced, my total was $56. Although, I did go a second time to use up the rest of the card. And it was a lot better the second time. I loved the color, length and they WERENT lumpy. So I guess I have mixed feelings. read more

This place is the best Tina is out of this world !! She does such an amazing job . I will go nowhere else to get my eye lash extensions she takes her time and I've never had so many compliments I drive completely out of my way just to go there. lovely atmosphere and everyone is very friendly and the work is phenomenal . they have everything you want in a spa , facials, Nails and of course my favorite eyebrow wax . I have been to many spas and now that I found this one I won't go anywhere else read more

My very elderly grandmother frequents this place for pedicures and so just like last year I wanted to buy a gift card. I live in CA so I can't pick it up and one year I had it sent to her and it came weeks after Christmas even though I ordered it 2 weeks early. Last year I had it held there and they still couldn't get that right. She showed up for her appointment and they insisted they didn't have a gift card there for her. Ummm yes you do and I have the debit on my card to prove it. After lots more drama they figured out it was in the safe and the only person who could access it wasn't there. Since my grandmother loves it there so much I thought I'd do the gift card again. I called to see if I could again have one held there. I was told they "normally" do that but right now they have a lot of gift cards that no one has picked up so "it wouldn't be right". Excuse me? So other people not picking up their cards is my problem because.....? I said ok forget it then. Are you kidding me? Someone just refused to take money for their business? Ok that makes sense. Completely unacceptable and unprofessional. I couldn't believe what I was hearing. I've never heard of anyone saying nah, we don't need your money. But judging from the other reviews I'm not surprised. read more

Didn't expect to see a picture of someone's foot on here but okay...classy. I have been coming to Nails & Co for almost a year now due to a friend recommending it to me and I have honestly never had a bad experience. I do not get my nails done every 2 weeks like the majority of the women that come in here but I do come in at least once a month. The pedicures are absolutely amazing and much better than any other salon I have been to. They always take their time and the massage is heavenly. The pedicure rooms are a lot more private than most other salons. There is a big pedicure room with 7-8 chairs that is completely separate from the rest of the salon, which I love because in most other salons the chairs are right in the middle of the salon where everyone can see your feet getting worked on. The staff is always very pleasant. I usually don't request a certain technician, I usually just have whoever they decide to randomly assign me to and I have liked everyone so far. The ladies always make sure you are comfortable and have a beverage. I love how on time they are too with appointments. I understand that sometimes things happen and they run behind with other appointments from time to time but even if they are only a few minutes late they always apologize for keeping me waiting. I think people need to understand that yes this is a pricer salon, and with good reason. There aren't TV's or loud music playing, no technicians on telephones, and the products they use for their services are amazing. I don't understand why people come into this salon without looking at the prices first and are taken aback when the receptionist tells them the price of their visit. If you cannot afford to pay an extra $5 or $10 for a mani/pedi then you probably shouldn't be getting your nails done at all. The reason I don't go to this salon as often as I like, besides my insane work schedule, is because of the clients that come in. The majority of them are so snotty and rude and I feel horrible for the staff sometimes. I went in for an appointment with one of my girlfriends a few weeks ago and it was a very busy day. As we were waiting a woman got taken in for her appointment and another woman who apparently had gotten there before her literally marched up to the front desk and exclaimed "I was here before her how come she got taken in first?!" Ummmm are we in third grade? My girlfriend and I had to stifle laughter at this woman it was very strange. But I suppose this should be expected since the salon is right next to Wenham which is a very rich town and alas full of trophy wives who act like they are entitled to everything. I love it here! read more