First of all, I've been going to top nails for over 3 years...but after today I will NEVER go back…read more I called and was told by Jaden (one of the owners) that I could come in a 11 a.m. or my nails and a pedicure. I go there jus before 11 and the place was PACKED. I figure because I have an appointment it won't be long. WRONG!!!! Another couple of ladies came into the packed salon ..also with 11 a.m. appointments. Neither Stephanie nor Jaden (owners) got up to address the upset ladies. They just kept working while Stephanie told them... we're 2 minutes behind. Like a fool, I waited. At 12:15 I was out in a pedicure chair...1 hr 15 minutes after my scheduled appointment. At 1:00 haven't started yet, water is cold. At 1:15 Stephanie's father did a piss poor, half assed pedicure... meaning no leg massage, hot stones were like warm, paraffin Luke warm. At 2 Jaden started on my nails. He removed 1 nail and then went to another customer...someone who came in after me . The father went to do the nails of a lady who just arrived. I asked Jaden if Stephanie was going to do my nails. His answer...yeah, maybe. I got up to leave and was charged $51. For the half assed pedicure and asked if I'd like to reschedule. REALLY!!! Mind you I have always tipped each person $20.00...yes, even for a $51. Pedicure. FKN DIDN'T HAPPEN TODAY!! Today they lost a little customer. Be forewarned...the only employees are the 2 owners and a mom and a dad. When I left I called WORLD spa. They got me right in and did a fantastic job. They have a new client...and yes, I tipped $20.

This used to be my go to nail shop. LeeLee does the best pedicure in the shop and Stephanie does…read morethe very best manicure in the shop - design and all. She is the most careful when handling my medium length natural nails. Before switching ownership to Stephanie there was an old man here. I came in once and he did a terrible job. He would always smoke outside and he had terrible mouth hygiene (TERRIBLY STINKY). His teeth are rotten and throwing up the west side - going all kinds of different directions. I asked if the guy still works here and they said no but I believe he does. I was the first one to come in on a Friday. This is my normal routine and I've never had an issue with being serviced by my two preferred nail techs (names mentioned above). This was normal for over a year. On this particular visit, my manicurist had appointments (No one told me this) and she arrived 45 mins late. I got my pedicure done and soaked my nails while waiting for her to come in. About 8 other people came in after me. I was okay with waiting for her. Stephanies younger brother was doing my soak off. Then Mr. Stinky took over. I never EVER gave him authorization to assist with my soak off. He was using a drill roughly and had already damaged my natural nails while I was waiting for Stephanie to arrive. But I just sat there and dealt with my issues internally. I moved from the pedicure chair to the manicure chair and again Mr. Stinky started working on my nails and I politely said I wanted Stephanie to do my nails. He said, "you want to wait then" and shouted "WAIT" at me! And began laughing at me. I was already gagging from smelling his rotten black teeth and cigarette breath then he proceeded to do a woman's nails that literally walked in 10mins ago. I was there for 2 hours at this point. It was very male chauvinistic! At that point, I didn't understand why he had this energy towards me. I was confused until my nail tech FINALLY SAID she had appointments. Regardless, I didn't want him to do my nails but he didn't have to be a pure A**Hole. But like we all do, I just sat there and dealt with my issues internally. Anywho, after my normal nail tech (the manager/owner of the business) specified that she had appointments she didn't even care about me having to wait an additional hour(s) nor did she try to prioritize me with another nail tech even though I was the first one at the nail shop. By this time, I was already there for 2 HOURS. I get it, you have appointments so they should be serviced before me even though I was here first. They have priority, I'M UNDERSTANDING! That was never my issue. I was just sitting there looking dumb and the surrounding clients felt the unfair treatment but they wanted their service to be pleasant so they sat in silence, looked awkwardly, and dealt with their issues internally. Overall, these people don't care about us Americans. They are just here to do a service and to take our money. Keep in mind, I give 20 dollar tips as well. And I know about the managers family meaning we do talk! We have a professional personal relationship. To add perspective, I can mention things about her marriage and her brother's marriage because she shared personal details with me but I guess expecting fair personable treatment is above me. After he laughed at me and I felt my blood pressure rising, I expressed my displeasure. My normal nail tech (manager/owner) didn't even care enough to intervene to protect me - the customer - I paid for my pedicure and soak off and left. Honestly, I felt so disrespected that I even contemplated calling my husband to the shop. Bet I would have been respected then. People truly fail to realize the level of grace that is given on a daily basis. On a better note, to turn a bad situation good - I literally started learning how to do my own nails because I refuse to let my money keep their business and others like this booming. You all should try it! It's therapeutic and not that hard to do gel x. If you have questions feel free to inbox me Let's make 2025 be the year of NOT JUST SITTING THERE AND DEALING WITH OUR ISSUES INTERNALLY!

Ny is great at her craft, my mani was fast, efficient and relaxing…read more Alvin is a guru with nail designs. If you're looking for a salon to come get all your nail cures, here's a place to go! I highly recommend it Fun fact... They also have spa chairs for pedicures

5 Stars- Consistent, Kind, and Always Amazing! My daughter…read morehas been coming here since she was 4 years old, she's now 10, and every single visit has been nothing but consistent kindness and great service. The way they treat her has always meant so much to us. She just got her nails done for a wedding we're attending, and WOW. They came out absolutely beautiful, even better than the photo we showed! We really appreciate the care, patience, and attention to detail every time we visit. This salon has been part of my daughter's little "growing up" moments, and we'll definitely keep coming back. Highly recommend!

New To the Apple Valley Area ... had to find a new nail shop ... and I'm glad I did this place was…read morea great experience if you are looking for precise n perfection this is the place ! My nails were perfectly shaped n lasted till my next return ! I got on pedicure and my toe nails feel clean n perfectly shaped n polished perfectly ! if anyone knows the feel you get when your feet and hands are done to your liking you look forward to returning! Call and make an appointment you won't be disappointed... !

My mother in law and I went here to get our toes done and the service was absolutely amazing! John…read morewas incredible! He wasn't pushy he was very polite and patient. He carried a great conversation. I'm very much looking forward to coming to get my toes done again.

Tony read my mind when I came in and suggested a brand new look that came in! So professional, the…read morebest music, and always a great laugh. Thank you!!

Best service in town. Rose does amazing work. Only place I go. Prices reasonable. Business very…read moreclean.

I love the service here it was so worth it. Thank you Tim for making me feel pretty. I got a peri…read morecure done by him and he is very detailed in his work

Love this spa. Tim has been doing my pedicures for several years now and I have nothing but good…read morethings to say about him and the spa. Everyone is very nice, I've never been kept waiting, and the atmosphere is very serene which makes very a rightful experience.

Amazing! She is very polite and listen to what you want takes her time with her her work. Will…read moreDefinitely be going back

I am new to the area. I needed serious color correction and damage control from past foil bleach…read moredamage and grow out. I'm aging so my natural blonde has turned a darker brown, grey also wants to take over. I needed a cut too. My hair was a hot mess. I told Lucy my new stylist what I wanted. Lucy told me what my hair needed. The end result was me actually getting everything I wanted and then some as Lucy did my hair the healthy way and I couldn't be more pleased. My hair is gorgeous. I feel younger, more vibrant and I have found my new stylist. I walked away like I found a new best friend. She worked miracles with a great uplifting personality and vibe. You're amazing Lucy! Thank you.

This is probably the worst experience I've had in about 5 years. I paid 295 dollars for just the…read morecrown of my head to be bleached and ruined. Lucy is who handled me. After fools were removed I told her I did not like how brassy my hair looked and she kept trying to push on me that I had black hair in the past and that's why that happened which no, I did not have black hair in the past before we moved forward with any color I did notify her that my hair had been prior colored to match my roots and the color fell out over 3 months. Still in total shock at the quality of my hair I'm going to leave photos of what I asked for and what she left me with. I did text her and ask why I paid so much and she said she didn't charge me for for "toning" my hair two times and for the hair cut when 1. She didn't tone my hair a second time she just washed it with purple shampoo and 2. She literally told me she does not charge for hair cuts .... Anyways here's what I asked for and here's what I left with

This is my second time going here. The first time was a Christmas gift from a friend it was super…read morebusy on that Saturday, Emily did my nails Christmas theme and Kelly did my pedicure. Today is a Tuesday, it wasn't super busy and it was a way more relaxing atmosphere. My nail tech today was Harry. He was really gentle, (others in there could take some lessons from him on the dremel) I was grateful he would always stopped to make sure it wasn't hurting in anyway and he did a great job with the Valentine theme and all the extra work that got added on. I had originally went in for a fill, but we had to start from scratch because the place I went to in Orange County in between sets used acrylic over my original gel set, live and learn. I didn't catch the name of the man who did my pedicure wish I did, because I would ask for him again too. Yes it is a little pricey, but I'm not complaining, because they are very accommodating and do nice work. I am very pleased with the outcome of my nails today can't say enough praises.

Do not come here, I was charged for the wrong service and not refunded…read moreI have kept receipts my entire time coming here and felt it was very well priced, until recently when I got charged more than my PREVIOUS set that was extra long nails, nail art and a full set that previous visit cost me $91 dollars. This time was a fill, short nails and nail art, and it was more expensive than my long nails costing me $96 dollars, which I attached the evidence of. I was quoted baseline $41 dollars for a fill, but the price final price of $96 entails my nail art was $55 dollars which I cannot fathom, I got nearly the same type of nail art with accent fingers and French tip design the only difference was the tech. I asked for credit or a partial refund as I was charged over 30 dollars, when I call to get quoted for the same service as I received they quote me around 50 dollars to 60 dollars, I add up the prices on their website and it is the same, even in my photo I took it says "full set" on their POS digitized screen not fill and polish change which is what my appointment was for. I have attached proof from my camera roll, a photo I took of myself waiting dates 4:12 pm the photo I took leaving dates 6:47 pm, meaning it almost took them three entire hours to finish my nails, I believe that I was overcharged to cover the workers slow pace which is no fault of my own. I am looking to resolve this and get my money back partial refund, it is unfair I was charged like this and I just want my money back. I understand if it is a mistake, but Mio nails has not admitted it is a mistake what I was charged although I have all the evidence, I would delete my negative review if this is resolved but I feel as if my trust has been betrayed as I have been a loyal customer and refused to go anywhere else.