Heather is the best groomer ever! She loves animals and takes care of your dog like it's her own. I…read morehave taken many of my dogs to Heather and she always gives excellent service!

We took our dogs there before we moved to Fla. After we moved back We went back and our Teddy was…read moregroomed last week and they had a new groomer learning and he is a mess. We took Echo yesterday and got a call to pick him up. Half groomed and scared !! At first they wanted $20 for the half job. They said he snapped at them which I don't understand because he has never acted that way with other groomers. And he had been there before with no problem. I do not recommend this groomer.

Very rude and mean staff work here!!!! I called to schedule a grooming session for my dog who has…read morebeen there twice. The first time was great when we had Ashley. Ashley is very nice and a good groomer. The second time we did not have Ashley. I could not even tell that he had been groomed other than he had a bath and bottom trimmed. His nails were hardly clipped & was not combed out. I decided to try again as he was due to be groomed. They told me my dog needed vaccinations. When I replied he was up to date, the lady began to yell at me and say I was arguing with her. Apparently they are always right, this women has some serious issues. I said I would get the records of which they had already been given. I'm upset that they did not update his records from the last visit, because they had been sent to them from my pets vet. I asked to schedule his grooming again and she proceeded to yell at me and tell me I was not allowed to come there anymore. I was literally shaking from this woman shouting at me over the phone. Horrendous customer service!! They do not know the first thing about customer service. I then went in to talk to the owner the Vet after being treated so bad over the phone, and she backed the desk person up. She said she's worked there a long time. As you can see in other reviews here, apparently this is what they do. Eventually they will do this to you too, so please don't waste your time and money. Also said I was rude the last time because I complained about the price of the vaccine. No, I was surprised by the $90 cost because I was not told that I would also be billed for a vet exam. They actually apologized to me that they didn't tell me up front, now I'm the rude one. Looking at these reviews it looks like it's their norm to be rude and patronizing. Find a better place. If they treat people like this, just think how they must treat your beloved pets when you're not there!!! Very mean people working here!!!

Boarding services: we have used them for over nine years and have never had any issues. We…read moreappreciate that our dogs are free to roam the doggie daycare open space during the day (as long as they integrate well with other dogs). Their drop off and pick up hours are very convenient to hit before or after work. When we pick them up they are always tired out from all of the doggie play. We can leave our dogs here when we go on trips and not feel guilty for leaving them behind. Daycare: we haven't used the daycare only services in a very long time but we did when our doggies were younger. With our first dog we would drop him off to play on days when we did group dog training in the evening. Getting out the rambunctiousness during the day helped him to focus more on training in the evening. We would also do the daycare in days when we were having people over in the evening. The dogs would be so worn out from playing earlier in the day and then when visitors came they weren't wired and jumping for guests attention.

From the owner: Full pet grooming and spa services. Doggie daycare with boarding. Cat boarding.read more

First, the odor of this place will about take your breath away, and NOT in a good way. However,…read morethe reviews seemed positive and as our regular kennel has closed, we were shopping around for an alternative. What we understand now is that the reviews were really about the grooming services this business provides. We dropped off a clean and healthy 6 y/o dog for 3 nights, one who has stayed in area kennels all of her life. We're not sure what happened during her first visit at this particular business. What we got back was a dog that smelled so bad that we had to immediately give her a bath before we could tolerate being near her, which we've never experienced previously. If they had reached out before pick-up to indicate that she was in need of one, that would have been appreciated, although we would have questioned why it was necessary. The second concerning thing was that our dog had loose, liquid stools, didn't want to eat, etc. One large vet bill later and various medications, she returned to normal about 4 days after we retrieved her from the kennel. Never had such an experience from kennelling any dog that we've owned in 35 years. The positive thing that I will say is that we did get a followup call from them and a brief discussion about what they could do for us - that was much appreciated (thus the 2-star rating). As we had already dealt with the health situation and got the dog in with our groomer, we just wanted to put the matter behind us.

Unclean, unprofessional, half ass work to try and make a extra buck while undervaluing the dogs…read moreneeds and safety

Have been taking my Furbabies here for a few years now, Would definitely recommend!! They listen to…read morehow you want your Furbabies groomed and The 4 of them Always come home Smelling and Looking Great!! Appreciate All you do to help them feel comfortable and Grooming per request

Did a wonderful job with my Maine coon cat and was very friendly. Their prices make my wallet smile…read moretoo haircut and nail trim. Highly recommendwe will return

I have been using this location for grooming for my dog since they opened. The prices are…read morereasonable (much cheaper than the vet taking care of certain things) and the staff is usually friendly. My most recent trip wasn't great but let's just hope it was an off day. My dog didn't like the groomer on hand and the groomer didn't seem real patient with her. The place is usually pretty clean and they run good deals every now and then.

I took my 8 month old zuchon in for an Asian cut on Friday. I specifically told Angie the groomer…read morewhat I wanted and didn't want. The body on my pup was the only part of her body that was supposed to be shaved. I came back 3 hours later and my pup was completely shaved. WTF!!! Angie took it upon herself to make a decision for me without my consent. She claimed my pup was matted.. bullshit! I comb my pup with a flee comb every other day but because I didn't bring her back in 3 months Angie called herself teaching me a lesson. Really!! Who are you to tell me when to groom my pup. I have 3 dogs that I take there. I will NEVER take any of my dogs there again. Shame on the groomer.

Took very good care of my Pet. I would go back there for…read moreboarding my Pet. They also give my Pet a bath before I picked him up.

The absolute worst. Dropped my dog off for grooming and they left him in a kennel the whole day and…read morenever bathed him. When I came to pick him up and he had only been shaved and not bathed, owner was trying to be difficult. Pay attention. Awards and stars are great, but not at the sacrifice of pushing obvious issues aside. Do better.