I have multiple symptoms of perimenopause and they said I wasn't old enough. An OBGYN at a…read moredifferent Providence acknowledged I had perimenopause. I only was referred to them because of difficulties with my IUD. That OBGYN was furious it had been overlooked. When my back went out and I was having issues walking and had to have family bathe me, take me to the bathroom, and anything else...providence Monroe said they couldn't do anything until several months have passed with no change. All they did was throw prescription pain killers at me, even though they were not working. They also marked my file with "Prescription seeker" when I was clear I wanted a solution not pain killers that mask the issue. Again another clinic had to do a second opinion and have found nerve blockage and several issues with my back. Monroe Providence has no interest in treating patients. All they want to do is cover up the symptoms with medication, NOT to find or work to solve the issue. When my Physical Therapist asked for some testing because everything we tried made everything worse, my doctor said he didn't have the right to ask for more tests to be done and he isn't a doctor. Said she would send me to a physical therapist who would do the therapy regardless. She was not in any way concerned there might be something more going on. Why would a DOCTOR want a physical therapist to do things that are making a condition, that prevents me from doing anything, worse? It is absolutely unacceptable to treat people this way. They cater to the insurance companies and do not have any intention of helping patients, they just throw meds at it and say they can't do anything else. Deplorable practices.

the staff here is great, they really listen to your concerns and answer any questions you have…read more I've had very good experiences with them, very professional and nice. they get things done in a rather timely manner, too.

Dr. Alli Seale is a great provider, I do not go to the doctor office often and when I do I want my…read moreconcerns to be addressed. I have found that with Dr. Seale. Spends time with you and address all concerns, and works to help you find answers.

Dr. Eickerman cared for my mother Barbara at Valley General in Monroe for more than 30 days this…read morelast December. He operated twice. He is an outstanding Dr. with exceptional communication skills and a very caring manner. It was a difficult time for her and our family and we were comforted by his attentive and warm demeanor. She continues to see him for after-care. He has earned every one of those 5 Stars and more!

I love this business from everything from the parking lot, very easy access for handicap people…read morelike me & the lobby the check in ladies are so awesome security is nice pharmacy is very nice having insurance makes everything so easy and wait times are not long at all and I love their staff as well, also I want to give a shout out to labcorp they do An amazing job as well I love all of them also want to give a shout out to Dr bass & Dr McLaughlin they both do an amazing job they are also my primary care providers and I recommend everyone seeing them as well. They care for you so much and the wait times for seeing the doctor aren't long at all also the rooms are nice comfy and welcoming.

I have to report and warn everyone that I have been mentally abused and the doctor was racist to me…read morein the office and is refusing to tell me about the test that was put in without telling me and discussing it with me first witch is agents state laws for patients rights act so the discrimination mental abuse and them putting in orders for testing that they want done is illegal to do

I would give zero stars if I could! The "care" I received from Dr. Grace T. Dy at the Monroe…read morewalk-in clinic was the worst experience I have ever received and she was completely incompetent. I have a call into their senior medical manager right now to see to it that she cant treat any other patient the way she treated me. Do NOT be seen by her if you wish to get real care. I have been having a 102.5 fever off and on since Sunday with horrible aches and fatigue, which all came on very suddenly after a cold virus I had weeks ago, so I thought it could be pneumonia or a bacterial infection. On top of being dismissive, this "doctor" just told me to keep taking Tylenol and that it was a virus, in her opinion, since the xray didnt show pneumonia. She listened to me for literally one second with the stethoscope and was moving it constantly, so there was no way she could have heard my passage of air adaquately. She was super rude at the end when she rushed in, after my tests, and said, "it's a virus! There are hundreds of them out there, I mean... we can't test for every single virus! There are tons that carry a fever!" She said this with a rude voice and I followed with, "uh... I know there are hundreds of viruses, but many viruses do not just show up immediately and come on suddenly with a sustained fever of 102.5!" She then muffled under her curt breath, "well... that's true... but... it's viral. There's nothing I can do. Keep taking Tylenol." There was no "I hope you feel better." Nothing. She gets up and quickly exits. Her nurse was no better- I felt like we were being treated by soul-less AI robotics. I had my darling 11 year old daughter with me and she was asking good questions during my care and the admitting nurse was brushing her off constantly, so I answered my daughter in front of the nurse and did the nurse's job. Seriously- I have no idea why we were treated so rudely. The "doctor" didn't listen to my daughter's breathing for longer than 2 seconds and never told her to take deep breaths. When I told her that my husband could hear crackling, she said with a doubting tone, "oh... so... he has a stethoscope?!" I responded kindly, "yes... he is an EMT and knows well how to listen to breathing." Such rude demeanor. I don't know how she is considered a real doctor. I am pretty sure I am perspnally dealing with something bacterial here, and she completely wrote me off and didn't follow any additional testing, but rudely kept saying, "there's tons of viruses! It could be anything!" Ugh. We are sweet people and I was ready to engage graciously, but "Dr" Grace T Dy is clearly not committed to the same things. I will never see her again.

I brought my 6 month old daughter into the walk in thinking she had an ear infection. I told the…read moredoctor that she had been non stop pulling on her ears and is waking in the middle of the night screaming like she is in pain. He told me babies this age usually don't get ear infections, I told him just because it isn't common doesn't mean it can't happen, and I explained to him me and my husband's complications with ear infections as babies. I even asked him to see if there was a bunch of wax in her ears that could be bothering her. He then asked me if I was a first time mom, what does this have to do with anything? He looked in her ears and said she was fine, but he even pointed out how much she was pulling on her ears during the appointment. After he checked her ears he questioned why I even brought her in and sent us on our way. The next week my daughter had an appointment with her pediatrician and I told them I was worried about her ears, they took one look in them and couldn't even see her eardrums because they were full of wax! We then had to see an ENT to get it removed. Needless to say I will never go here again, and moms should be taken more seriously since they know their babies better than anyone else!

Great business, professional and thorough. Changed my…read moreprimary care to one of their doctors.

My husband followed his PCP to this new clinic and was over charged at check in and they billed our…read moreinsurance incorrectly. It has been nightmare speaking with their front office and billing department. I was told numerous times they would submit a corrected claim and they never did. And then last month they sent my husband to collections on a bill that had it been billed correctly, it would of processed at 100% with insurance. We will never ever return to this clinic! It saddens my husband to loose out on a great doctor who unfortunately started working with a new clinic / billing department who have no idea of what they are doing. If you want to avoid billing headaches, avoid this clinic at all costs!

LOVE her! Dr. Hopkins was my gyno for 10 years. The only reason she isn't still is because I left…read morethe state. She goes above and beyond to make sure all my questions were answered during and even after the appointments. The staff at check-in are fantastic as well. I've always had the best experiences there. Plus they all understand dry humor and sarcasm, so what's not to love?!

Dr Hopkins has always been nothing but warm and kind. She is so personable and takes the time to…read morereally listen and be with you during the appt. When my toddler has come along for appointments too she plays with her and is so friendly! I am grateful to have found this type of care.