Quality wise, really good…read more. Unfortunately, the negative outweighs the good- by alot! Everyone knows that these embroideries take time, so its expected to forget that you placed an order, especially with no email or anything informing you that your order is ready. My issue is that when you place an order and it's literally sitting there for MONTHS, yes MONTHS(almost a year come July), I just cannot grasp the mentality of staff not having the common sense to reach out to the customer informing them their stuff is ready. Just shows there is no structure with this company. This has been my experience, TWICE. Yes I know its my order and I should be on top of it, but again..... No email confirmation, everyone provides this confirmation and in today's busy world in healthcare, one cannot be on top of patients and things like this, on the other hand for the company, this is YOUR job. Really wish my employer stopped using them as an option, DO BETTER

I just received my order from Top Promotions, I am so pleased with the outcome. From the quality of…read moremy product to the execution of my vision -10 out of 10, would recommend it again. Jared did an excellent job with design options and the customer service was exceptional.

Been a customer for 4 years. Very disappointed with where their service has gone. Emailed a week…read moreago about confirming a design for a plaque I order every year, got sent the wrong one, and then got ghosted -- even after multiple follow-ups on different days -- when asking if they could update it. Called their office after the unsuccessful follow-ups, and their response was "Did they not send it to you?". Claimed they would get right on it and they still didn't. Called again 2 days later and they *finally* got to it later that day. Upon pickup, the award was made on completely different and more expensive material than we had ordered in the past. Seemed like they scrambled to get this together. Going elsewhere for future purchases.

This place does great work but has the strangest pricing system. There is an $18 minimum. One…read moreplate to engrave costs $18. That is strange but they do good work. The bigger problem is that they are not upfront about costs. Thought it was going to cost $20 but then it cost $40. No call, no heads up. When I asked about this, they said I should have done it differently. Had I known, I would have. Great work, not such good customer respect.

I normally place a few big orders of awards/trophies each year and I am always pleased with the…read moreresults! I have ordered medals, trophies of all sizes, and plaques. They have even customized a few traveling trophies for me for some special events that I host (One trophy they made me was 4 ft tall!) Their pricing is very reasonable and fair! When first walking in to their store, you will sense the building is older and run down. The interior is a bit old fashion and you can tell it is a true "Mom and Pop Shop". But the staff really know what they are doing and do exceptional work! I will continue to purchase all my awards from them!

Longtime Customer, Rewarded with Zero Communication…read more I've been a Westfield Comics customer for over 35 years. Until 2025, I would have considered Westfield a five-star company based on my long history with them. Unfortunately, throughout 2025 I experienced a complete breakdown in customer service communication, which ultimately led me to pull my business. Despite multiple emails and voicemails over several months, I received no responses to documented issues, even while new orders continued to be fulfilled. Unresolved issues included: -Being charged for and shipped trade paperbacks when my subscriptions were for single issues, with no response regarding returns or credits. -Being charged shipping three separate times for a single monthly shipment, with no explanation. -Missing subscription issues that were reported and never acknowledged. Receiving some incorrect items in place of missing books, with no replacements ever provided. -Multiple damaged comics due to a change in packing methods. Recent shipments were packed tightly in boxes with no protective dunnage, resulting in visibly damaged corners on numerous books. I reported the damage by listing each affected titles, but received no response. Mistakes can happen in any business. What ultimately drove my decision to leave was the complete lack of communication. After decades as a loyal customer, being consistently ignored made it clear that customer service is no longer a priority. I'm sharing this review strictly to document my experience so other customers can make informed decisions.

I went to Westfield Comics as a first time customer today, and the staff was impatient and…read moregenerally not very welcoming. I had called in a hold earlier in the day, and as I was explaining this, one of the men there talked over me rather than letting me finish speaking. I had been considering looking around as well, but after that, I decided I'd rather just make my purchase and leave.

These guys are RAD!!! I was in a bind due to my original printer being down and these dudes stepped…read moreup and took care of me super fast!! Print looks perfect and professional!

These guys rule! Great prices and fast turn around! I have only used them a few times but can not…read morerecommend them enough!

I underestimated how busy Noble Knight Games would be. This is definitely THE PLACE TO BE if you…read moreare into tabletop gaming. My husband definitely belongs to that group, so we stopped by on our trip up north. The biggest recommendation I can give, as an out-of-towner: Order ahead of time for pick-up so you can give them a heads up on your order. It's a warehouse -- it's one of the top businesses to order games from online -- so they have a lot for purchase that you don't see in the retail area. If you order when you arrive, you may be hanging around for a bit (45 minutes or so in our case) for it to be ready, though hanging out in the game room wasn't a bad time either. Their retail shelves contain several games to peruse as well as other fun bits. My kids liked the four-foot-tall, intricate dice tower that made fun sounds as the dice traveled down. They also had some nerdy stuffies that were neat to see too. And on one side of the showroom are several tables too where you could play a game. My husband came away impressed and with several games. This checked off a board game bucket list item for him!

I've been a long-time buyer of their used stock but only recently had the pleasure of doing a…read moretrade-in myself. Noble Knight gave me a generous offer and covered shipping from Canada as well. The process was smooth, easy and Noble Knight's staff communicative and professional. I was worried it would be a difficult thing what with tariffs and the chaos of the current state of shipping, but it was remarkably easy. Fantastic service!

Not even worthy of a 1 star- but can't let me do a 0. I will…read moreNEVER go to B Jewelers for ANY work in the future and will advise others to do the same for 3 reasons. 1. They did cheap , horrible work for repairing a ring 2. They did NOT stand behind their work with integrity to make things right 3. The owner- Brian Veness is a dishonest businessman that tries to scam people with lies. Fall of 2023- I took my ring into B Jewelers in Sun Prairie to be expanded in size. I have had this ring since 1995. I normally go to my cousin that is a jeweler (his father was also), however he was between job locations at the time. A shank was put in to expand the ring. Fast forward to March 2026- out for dinner and the ring got a chip in the shank. (1st pic) I only knew because it caught in my hair. I took it off- wiggled the area and low and behold the entire shank addition broke off at the seams. I did consult my cousin, and he advised that it looked like overheating of the joints in the welding process to add this shank. He was willing to fix it but said it may be best to go back to B Jewelers since they did this original work to see if they would honor their work. Dropped the ring off on March 6. Jessica advised that the "head Jeweler" would take a look at it the next week. I was called on March 10 to schedule an appointment to discuss my ring. I had a 3pm appointment on March 11- with Jessica and the owner Brian Veness. This is where ALL the lies began. They had a projection screen up with images of my ring on it. Brians first question was if I use ring cleaner. I advised here and there but not often. I also advised I don't use my ring in chemicals or chlorine pools. He said that even putting a ring into cleaners 1 time - can damage a ring and cause decay. He informed me that after looking at my ring- that it didn't break because of the work they did on it. It was because my ring has cracks in it. My ring is "disintegrating" and parts of it are like "sawdust". I questioned why it would break at the 2 points that it was welded for the shank. He explained because farther up it is breaking. I then advised that my cousin is a jeweler and I normally go to him , but why I came to B Jewelers for this original fix . I advised my cousin saw this ring and said it had to do with over heating during the welding process. He asked if we could call my cousin "right now". Wish I had done that - to set Brian straight. He even said he hoped my cousin who originally designed the ring had the mold- because the entire ring would need to be redone. There was nothing he could do to fix it. This is ALL a complete BS answer. He just doesn't want to stand behind his work. I took my ring to my cousin, at his reputable jewelry store in Madison on March 18. He looked it over VERY closely under the jeweler magnifying machine. There are ZERO cracks in the ring. The ring is NOT disintegrating nor turning to sawdust. The welding was done faulty. I will be getting it repaired by my cousin , paying more money to get it done right this time. I write plenty of very good reviews for local businesses of all types. However, this is more of a warning to others- do NOT take your jewelry to B Jewelers for any repairs. Not only will it possibly not be fixed correctly, but if anything goes wrong, they will NOT stand behind their work. And the owner--- Brain Veness- is NOT to be trusted.

They have amazing customer service and are INCREDIBLE jewelers. I have had about 25 rings worked on…read moreby them and never had ANY complaints. Thank you so much for providing excellent work, a fair price and amazing selections. I love B's!

When I moved I needed to replace the glass in one of my large framed pictures. U-Frame-It cut the…read moreglass perfectly while I waited. So when a different picture accidentally fell off a wall I went back to have the glass cut and replaced. Again, they were fast and reasonable. I highly recommend U-Frame-It for your framing needs. They really know what they're doing!

Had a great experience with Jon! He was very knowledgeable and helpful in picking out the frame and…read morematting for my special Christmas gift to my mother. He took special care with my great grandmothers recipe when framing it. I was very impressed with the wonderful customer service and the speed with which my frame was complete (less than 2 days). I'd recommend Jon and U-Frame-It to anyone who is looking for a warm experience! Thanks again!