The best primary care doctor there is. No matter what city I move to, I travel all the way back to…read moreTorrance to see Dr Yu. Doctors have misdiagnosed me and Dr Yu doesnt do that. He really gets to know his patients and looks at the big picture. He is a complete professional. I highly recommend him!

He's one of the best Dr, in the South Bay, If you are…read morelooking for someone who cares about your well being, then he is it.

My husband has been going to see Dr Betty Lo for years now and I have to say she's great!! I highly…read morerecommend for anyone to go see her. But I have to give ZERO stars to one of the schedulers her name is Leslie, she's rude , not helpful and has poor communication skills. It's happened more than once and it's very discouraging to call to make an appointment with the office.

My insurance changed and my GP who I loved was no longer covered. I had an appointment with Dr. Lo…read moretoday to establish care and I could not be more thrilled! Dr. Lo took the time to get to know me as a new patient and went over my medical history extensively. I never once felt rushed. She is extremely thorough and personable. The staff was wonderful as well with caring and positive attitudes. A true breath of fresh air after a very poor experience with a previous doctor and staff I saw a few months prior. I am looking forward to my future appointments with Dr. Lo and feel I can trust her to provide excellent care and support.

While I have seen Dr. Chen for over 20 years, this is the second time I have made an early morning…read moreappointment to minimize the wait that I experienced when booking an afternoon appointment. Well, my appointment was at 8:30am. I literally heard him walking into the exam room next to me at 8:35am. It's now 8:55am and I have not been seen. The paper gown isn't exactly very warm either. I ignored the 25 minute wait last year. He is a very good doctor, but my time is of value. Now I'm rethinking my options moving forward.

Very thorough and understanding. Listens to my issues and solves via specialists, therapies, or…read moremedication. Highly recommended

I was the wife of her patient Richard Metcalfe, who passed away in 2016, and I just found an old…read morecard that he had from 10 years ago when he was under her care. He loved her, and despite his numerous difficulties, he always felt she was great. She was always very patient and kind, which is not easy with a dementia patient. When I saw her card, I immediately wanted to see if she was still with TMMC. I'm with Torrance Mem as well - you never know when I'll need another great doctor!!

She was great but retired to Florida early this month. One…read moreof the best doctors one could ever have. Totally dedicated to her patients.

Dr. Lillian Chen has been an incredible and attentive primary care physician for my father. She…read moreconsistently takes the time and care to help us work through both major and minor health issues with thoroughness and compassion. Dr. Chen has gone above and beyond in securing timely prior authorizations and coordinating his care across specialties, which has made a meaningful difference in his health journey. She is exceptionally responsive on the patient online gateway, always addressing questions and concerns in a timely and thoughtful manner. Even when she is away or on vacation, she ensures continuity of care, and we never feel that my father's health needs are left unattended. We feel very fortunate to have Dr. Chen as my father's PCP, her dedication, responsiveness, and genuine care are truly outstanding.

Dr. Chen is the best primary care doctor I've ever had. She is thorough, smart, and genuinely…read moreseems to care about my long term health. Her office staff is also excellent. I can always get a live person on the phone for urgent matters, they have telahealth options available for many routine matters, and their UCLA Medical nursing and support staff is top of the line. Also love their MyChart app! Makes scheduling and payment a breeze, and keeps all my medical records in one safe and easy to access location.

From the time I called to reserve the slot, they are super accommodating. At the time of my visit,…read moreit was so smooth, the procedure is explained and handled professionally. I felt relaxed and comfortable all throughout the procedure. The result was given earlier than expected. I highly recommended this place for your I-693 requirements. Maria is super nice and professional and Dr. Shaw is warm and caring for her patients, overall I am greatly impressed with their assistance. Thank you so much!!! Note: I had called several clinics and compared and was super happy to had chosen this place , they are lower in fee, very fast result and highly professional.

I just picked up my sealed envelope for immigration medical examination and feel so happy to have…read morechosen Dr. Shaw to do this process. Thanks Dr. Shaw for all your assistance, professionalism and care. Thanks Maria for all your help as well and for explaining me the steps of this process. It was really helpful that you also speak Spanish to help me fully understand every detail. I highly recommend Dr. Shaw. Thanks for everything. Maria K.

I went to see Dr Shin for the first time in February 2025, for a physical being that I was having…read morecataract surgery. I can honestly say I was really impressed Thank you Maria E Herrera

My mom has been visiting this scam artist clinic for the past year. This facility is NOT about your…read morehealth, this place is about how they can charge you more for copayments and avoid providing any type of healthcare. 1. The doctor does not listen to your actual health concerns. My mom has been trying to get her hip pain checked out for almost a year now and instead of addressing her actual CHIEF COMPLAINT, the doctor orders a HIV test and some blood work. Provides no work up of hip pain and states that a HIV test is mandatory per insurance. And then charges a $45 copay for CALLING IN RESULTS on a test that my mom did not even want, this is separate from the initial $45 copay that she paid for the visit. 2. They don't keep track of copayments. The office continued to bill my mom $45 almost monthly to which she did not want to argue and figured she needed to pay. So she paid twice even while NOT interacting with this clinic for months. So on the 3rd random bill, she called the front desk. Sadly this was also an extremely unpleasant experience with extremely rude admin assistants. Upon further investigation, they realized they made a mistake and would NOT RETURN the money. Instead they offered to credit her account... what kind of medical facility is this? Credit to her account for a mistake that THEY made. In order to even investigate this, my mom had to send in her own bank statements because they don't give you receipts (probably on purpose) and then insist that you keep owing them money that you already paid. MAKE SURE TO GET YOUR RECEIPTS HERE, demand one if you have to. 3. Still no care ALL YEAR regarding her hip pain. This place is honestly a glorified med spa trying to act like an actual healthcare facility and is embarrassing from someone else who works in healthcare. To everyone who works here and "Dr." Shin, please do better for your patients. The fact that this is purely a business for you is showing.

I'm a patient and I got a phone call to call back and get information on an upcoming MRI. I was…read moregreeted by a very rude and abrasive lady named Leslie. Not only was the tone of her voice blatantly rude but she treated me like I was a huge interruption to her day. I was simply calling back the office as told in the voicemail. I ended calling and canceling my MRI. I'm going to see this Doctor one more time and then I will definitely be finding a new PCP. If you don't want to deal with Patients don't take a job in the medical field.

Too much to say, not enough space on here to say everything. This is beyond crazy. Where is the…read moreprofessionalism? Customer service isn't what it used to be. Called one morning to due to additional questions. Mind you my questions were very specific in detail. Due to the rep not knowing she placed me on hold and FORGOT ABOUT ME. I called back and was asked what my question was again and I repeated the question, rephrased the question and provided a scenario. I was placed on hold again. I called back and I was transferred to two individuals who didn't care to assist. Furthermore, there are mire details that involve my personal information that cannot be expressed on here. All in all, the lack of phone etiquette, professionalism and just simple customer service isn't what is use to be. Just unfortunate

I can't tell you how rare it is to find a doctor who is not only compassionate, caring, and has a…read moregood sense of humor but also uses his intelligence and common sense to help heal you physically. Dr. Chumley has an impressive educational background (according to his bio he graduated from UC Riverside and earned his Master's Degree and Medical Doctorate from Georgetown University), plus a lot of experience, having had a private practice in Hawaii for 14 years before returning to the mainland and setting up his practice in Torrance. As impressive as his knowledge, skills, and experience are, we are even more impressed with Dr. Chumley's bedside manner. He takes the time to ask pertinent questions, provide explanations in understandable terms, and actually listens to his patients. He has a great office staff too. A patient's experience with their doctor depends a lot on their interaction with his assistants and staff, with all of the necessary appointments, paperwork, and follow-ups. Their roles are underrated if you ask me. We had a rather urgent matter to discuss with Dr. Chumley so Lucy, one of his assistants, fit us into his already packed schedule (Thank you, Lucy!) and we didn't feel at all rushed during our session. I just have a random feeling Dr. Chumley may have given up his lunch time to see us and we appreciate it very much. Thank you, Dr. Chumley, for doing a great job by helping us maintain and improve our health. You're the best!

I absolutely loved Dr. Chumley. The office is clean and modern and I've never had to wait too long…read moreafter I checked in. The nurses are friendly and welcoming. During my first appointment he really took the time to learn about me and my lifestyle and in my return visits he remembered our conversations from previous appointments. It really made me feel valued. He is thorough and I was happy that he was never quick to prescribe unnecessary medications. Unfortunately, I moved away and changed insurance companies so I had to say goodbye to Dr. Chumley. I currently have a terrible doctor and it makes me miss him even more! If you value quality care, a clean office, and a technologically advanced practice, Dr. Chumley is the one for you!

I am a new patient with Dr. Hennessay and I never leave reviews, but the level of service and care…read moreshe delivers deserves comment. Dr. Hennesssay and her staff set the gold standard for what your health care experience should be-punctual, thorough, detail oriented, personable and knowledgable with helpful personal insights and opinions. Very impressive office to say the least, even the hospital gowns are next level in quality . Special mention to Kat for being very pleasant and personable while getting the job done with minimal fuss and delay. Dr Hennessay and her staff are clearly playing by their own playbook in the best possible way, all other physicians please take note what a true professional medical office should be like.

Appreciated Dr. Hennessay's thorough and compassionate care. Kat is an amazing MA. Office is calm…read moreand cute. Now a member. YAY!