This hotel is getting a bit run down. We had a tiny room that barely fit our family of 4 (2 adults, 2 kids). 2 Queen beds and pillows were a bit lumpy. No minibar fridge in our room at all (I don't recall staying in any hotel room in the past 10 years without a mini fridge!!). Room lacked a lot of good lighting. Washrooms were old and shower heads very weak. Not much hot water either during certain times of day (eg. 4pm). Hated the ski storage room, which you have to walk thru their basement parking lot full of car exhaust fumes. The tiny ski storage room doesn't have any lockers, instead they cram a few racks of ski keys locks for you to hang your skis on. Luckily, the staff working there are very friendly, and the location is great as it's a short 5-10 min walk to all major places in the sun peaks village area. Taking the kids to ski school each morning was very easy, as you have to walk up one flight of stairs with your skis and your right on a green run called the Gentle Giant, which you can ski right to the main lodge where ski school begins at 9am each morning. Free popcorn during the movie nights in the hotel main floor meeting room. read more

My Husband and I booked a room at the Cahilty Lodge for 2 nights in July. We had been to Sun Peaks to do some mountain biking many times in the past. We usually stay at the Delta, but thought we would try the Cahitly after reading some of the reviews on TripAdvisor. When we booked we explained that we would have our bikes with us and were told that as long as we were careful we could bring them in to our room. We brought some old towels to protect the carpet. When we checked in the young woman at the front desk was very nice and helpful. The room was nice and clean and the hotel was close to the lift. On the day we checked out we had packed the car and had brought our clean bikes through the lobby to load onto the rack. While we were waiting in line to check out, a woman charged up the front steps and started shouting at my husband. She told him that he wasn't allowed to have his bike in the lobby. She was extremely rude and wouldn't let him get a word in. There were other people waiting to check out and they were looking at us...We were very embarrassed. We understand that there are rules and we would have gladly obeyed by not having our bikes in the lobby. However, nobody told us about this rule when we checked in...or when we came through the lobby with our bikes during the 2 days we were there. We also weren't made aware of any other entrances we could have used. After loading the bikes on to the rack, my husband and I went back in to speak to the woman who had shouted at us about our bikes. She saw us coming and was immediately defensive. Once again wouldn't allow us to speak and just talked loudly over us. We were very upset and simply decided to leave. It's too bad. The Cahilty was a decent hotel. But I don't think we deserved to be shouted at and belittled in front of everyone in the lobby. So we will gladly take our business back to the Delta next time we're at Sun Peaks. read more

Hotel is outdated. Bathrooms need updating. The biggest flaw is that they EXPECT you to wash your own cups, and wine glasses that they provide for you to use. What hotel expects you to clean your own cups and coffee mugs!?!? If you dont, they charge you a hourly cleaning fee! read more

This is a hotel for skiers, so you should not expect 5-star amenities. It is old, and it shows. The standard rooms are smallish for the needs of the skiers, but definitely OK for two people. On the plus side: the dryer than can be fitted into a ski boot for thermoforming. On the negative: not enough racks to comfortably place your gear for drying (even for two skiers). In terms of location, the grocery shop and the central reservations are very close, the skiing lodge (where the passes are sold) is not so close, but within a short walk. Access to the slopes is "ski out" / "ski in" (if you disregard the stairs leading to the slope, see below). Skiing in requires pre-planning on the last run (take the green Rambler run and follow the "to hotels" signs at the bottom). The staff was very helpful. A star is subtracted for two quirks: the ski locker room is located in the garage, forcing you to walk the entire length of the underground parking in the ski boots and then, after reuniting with your skis, walk 20 stairs up to the slope and reverse the process upon return. Not too bad, but this is a very strange decision by an architect of a ski lodge that actually has direct access to the slope. Sundance Lodge, for example, has a much more sensible layout. The second quirk is that the cleaning hours for the rooms are random and you might (or might not) face the maid upon returning from the slopes. Overall, quite good, although I would prefer the other hotels. Low-star reviews do not correctly reflect the deficiencies, in my opinion. read more

Worst hotel ever!! Seriously, this is the worst hotel I ever stayed in my life. We stayed for 3 nights. There are no HOT water for showers for 2 days in the morning. The water from the sink turned yellowish for one day. It has a terrible smell in the lobby... can't believe this! read more

Looking for a hotel in Sun Peaks to give your hard earned money to and get shit on by the staff in return? Well, you're not going to find a better place to get just that than Nancy Green's Cahilty Lodge! Yes, you read that correctly, Canadian Olympian and current British Columbia Senator Nancy Green lives in and has lent her name to this goddamn travesty of a hotel. She lives on the fourth floor but stays out of site, I'm sure this is an attempt to stay away from the depressing reality that she lives in a hotel staffed by people who are completely aloof to even the most basic customer service task. So, let's start at the beginning. I was here on a family vacation over Christmas. Everything went fine through check-in, they even gave us complimentary bottles of water that they said were available throughout our stay! We were also told that we would get an invitation to meet Nancy Green one evening but as things tend to go when you're staying in the worse hotel on earth the invitation never came. You know what, scratch what I said earlier, this place sucked before checkin finished. When we got to the room we immediately realized there was no toilet paper (who takes shits these days anyways? Not us!). This should have been a tipoff of things to come but like idiots we simply called the front desk and asked for more...a day later we got that toilet paper which is just mind boggling. As an aside, we ate at the Cahilty Bar and Grill that night which is part of the hotel. The word "inedible" comes to mind. I say it's an aside because the shitty food ended up as a high point comparatively speaking. So everything stayed finish until Christmas Eve Day (we checked in a day prior. So hey! 12 hours of...service), when our room wasn't cleaned. This wasn't really the largest issue to us as you are expected to clean your own kitchen, which is questionable policy given price), and the cleaning is more of a turndown service and garbage pickup. Either way, we let it slide. On Christmas Day the cleaning service came a bit too early so we asked them to come back later...they never did. When we came back from a day of skiing my sister went to the front desk to inform them that we still needed cleaning and to ask for a complimentary bottle of water. Well, the room would get the garbage picked up, and nothing else, the next day and my sister was promptly told that the bottled water is only for the day you checked in and that bottled water could be bought across the street. My theory is they were trying to dehydrate us to stop us from using the washroom and thus...no need for toilet paper. Well, jokes on you Cahilty Lodge we drink tap water!!! Things continued like this until today. In an attempt to smoke us out Cahilty Lodge was kind enough to book us a 40 minute shuttle to the airport 5 hours before our plane was scheduled to leave. Not to worry because after talking to them they were able to squeeze us into one that would get us there at a time that wasn't the stupidest thing ever. This new shuttle was scheduled for 11:30 and seeing as checkout is at 10 we figured everything would go as horribly as we expected it to. 10:10 rolls around and there's a knock at the door. We opened it and kindly say, "we're going to be out at 11:30 if that's ok?". We're told by the staff member, "we can work with that". 10:12 we get a call from the front desk, "if you're going to stay in the room it's 10 bucks an hour" to which we tell them about the conversation that happened 2 minutes prior. Well, not to worry he says because that conversation never happened and it's going to be 10 bucks an hour! And so we were off to the front desk for the nightmare to continue. 10:15 after a lengthy conversation we said whatever we'll pay the ten bucks at which point we were told, "no, we don't want it anymore. You need to vacate immediately so we can get it ready for the next person." So now, here I sit in their freezing cold lobby. It's 10:50 and someone just cane to the lobby and checked out. Odd, I didn't hear anyone mention that ten dollars. read more

Overpriced. Outdated and shabby on the inside. There are better options for not much more $ in the village.

We spent 3 nights at Cahilty Lodge during late summer when there were few visitors in Sun Peaks. We tried the empty restaurant the first night which was a mistake. The hotel was very quiet, except for the music playing outside the hotel restaurant which had no one in it anyway. The room was comfortable but since there were three of us, we had a reservation and the hotel was almost empty, I would have expected towels for three people. But we had to ask. If that kind of basic attention isn't being paid to guests even during the low season I wonder how things would be during the busy ski season. The hotels, developers and retailers are struggling in the economic downturn. This is the time to stand out. The staff was fine, the room was clean and well kept and it was nice to see the hills from our window. read more

Date of stay: December 23 to December 27, 2011 Reason: Spend Christmas as a family snowboarding together. Expectations: Cozy/Home-like, quiet, easy access to the slopes, clean. I stayed at this lodge during december christmas break. I overall found the experience very plesant. The staff I got were polite, not very efficient, but for a very laid back atmosphere it is something to be expected. When I first walked into the lodge I found it to be very family geared...very cozy and does remind me of a lodge. The lady at the checkin was really friendly (and like most staff out of town or country). She did fail to tell me when cleaning time was (which was different each day) and maybe it was expected but the wifi there was free and you had to ask... But the wifi was extremely slow and painfully unuseful. Even though it was free...I couldn't use it at all... Talk about being quiet :) So the room we got was on the 4th level. It reminds me of a Vancouver downtown apartment but more "lodge" styled. The ceilings were really tall. The windows we had were big. And you can open them. The fireplace was electric and has a timer. The kitchenette overall is good. Something you'd find in most hotels/motels in Vancouver that had a kitchenette. They supplied most cooking utensils which is a nice bonus because I remember a few stays at another hotel and it was ironic how I got the whole kitchen but no cooking utensils... Maybe it is standard but it was a great feeling to know there were pans and pots to use. The only complaint about this was the kettle...it had like scale...I ended up using the coffee maker but it is glacier water and not completely filtered so it tasted a little "different" them what I was used to. But I took care of that by being bottled water and boiling it in the pot. The beds were Simmons (at least the room I stayed in were)... But they were a little soft for my liking. The bathroom is generic...like best western or holiday inn (like the cheaper rooms). They had a very clean tub...the shower pressure wasn't really hard so we all had to accommodate with longer showers...which isn't so bad after snowboarding but is bad when washing your hair and it doesn't feel like the shampoo is rinsed out but that isn't in our control so we accommodated). The room cleaning service came at odd hours. The first day it came at 1: 30...them the next was 4 and the day after was 11am. The service is nice overall...like I called to ask for more blankets...I didn't have to wait too long for them...I asked for clean towels I got them... But they are (during busy season...) Not so sufficient in supplies of luggage carriers and small services... But it isn't too big of a deal on our end...but nice to mention if you plan to go and have elders or people that can't carry a lot then be forewarded. There are a lot of free amenities. Hot tub, gym, play room (which I've mistaken for as a small conference room). The hot tub does remind me more of a sauna... But maybe it was the cohabitants that made it that way. The gym was very very small, but it does its job because it us sort of weird if everyone goes there to ski or snowboard and after a long day of that you'd want to go to ever gym... But it is nice. I did wish they had cleaning sprays and paper towels to wipe the used equipments. If you want to watch movies or play with the Wii console then young have to ask dbms sign it out. There are loads of board games too. The lower level rooms had hot tubs outside...it was pretty nice until I saw young half naked ladies prancing around... It just got a little weird seeing it cause they were way out of the perimeter of the hot tub location. :) There wasn't a restaurant attached to the lodge, but one that is built connecting the other hotel... It is a little strange to explain because threw hotels are disconnected yet the restaurant is built in such a way that you'd think it is for Cahilty but it is for the hotel beside it. The lodge is close to the slopes and there is a small shopping complex for your needs. The grocery store does closer at 4pm though. Lots of dogs...very friendly. If you need more information please contact me...just in case I have missed something. Will I go back? Yes. Why? Because it offered a good price for the rooms and they gave all the basic needs at a good standard...for the reason I went I got a lot more out of the room. read more

We stayed at Cahilty hotel Dec 26-30 in a family suite- two adjoining rooms. The hotel is really run down - the rooms are dirty, the mattresses are old and uncomfortable, REALLY uncomfortable, the carpet is nasty, every corner in both rooms had inches of dust, the kitchen appliances (coffee maker, toaster) were in need of replacement- these are not expensive items to update. The hotel is just sad and again, run down. For the amount of money we paid - so disappointing. I do not recommend and we will not be returning to this old, beat down hotel. Don't stay here if having a nice hotel matters to you. read more

Stayed 8-19-12. Looks nice from the outside, just a motel/hotel on the inside. Midday desk person not welcoming, terse. Room was ok, tv had limited choices. There's no AC and the afternoon sun made the room very hot. The power went out for about 3 hrs, which we were told happens every month of two. Sun Peaks is a resort area geared for winter sports. Summer is the off season though prices don't reflect this. read more

We always have a wonderful time at this hotel. The rooms are comfortable and always super clean. Ashley at the front desk is amazing! She welcomed and took care of us like family - so friendly, helpful, and just a fantastic person. Getting settled in was a breeze thanks to her especially for our friend who is recovering from surgery. read more

Great Location, Simple Hotel and Reasonably Priced. Unfortunately, their underground parking was full.

The worst hotel that I have ever stayed in! They don't clean the rooms and then charge you a $105 cleaning fee at checkout if there are towels left on the ground and recycling left in the room. On top of that they charged an additional $200 since apparently the room couldn't be rented. Avoid this hotel at all costs, plenty of nice hotels in Sun Peaks and this is certainly not one of them! Such a horrible experience and I hope no one else makes the same mistake that I did to stay at this dump! read more