Visit was good, A Blanton was great. Billing practices are horrible. Charged 100% of visit even…read morethough provided insurance information. Overcharged and was told that they'd workout the balance later. (Said it's normal billing practice by Tiffany). I repeatedly asked to speak to her boss and she refused to even give me her name. Said , "You're not a patient here and there is nothing more to discuss". Stephanie agreed to refund the overcharge and we would have the refund in 30days) 30days later was told it's in process and could take up to 90days for check. Mind you, they overcharged me to start this whole ball rolling. Then they hold my money for up to 3 months afterwards. WOW! Office staff in Starke was condescending and rude to say the least. Needless to say, won't be back. I'll drive to Gainesville to prevent what feels like out right theft.

My husband has been in the care of the nurses, PA, and physician at Village Doctors here in…read moreKeystone Heights for over two weeks. They are professional, kind, and perky. His wound is healing very well, and the staff have been wonderful while caring for Richard. Each time we called or came I , the staff were fun and helpful and made us feel at home. First rate Highly recommend! Pat Berne

Absolutely the best adjustment and information sessions I've ever had. I don't live in…read moreGainesville, but will be back at least once a month for adjustments.

I first came here and had an appointment with Dr. Andrew. It went well, liked the way he adjusted…read moreme, listened to my concerns, and his thoroughness. After a couple sessions he mentioned the massage therapist and how it could help with my pain. So I booked an hour with Cathy. She is the sweetest lady I've met and is also very gentle and thorough. I usually like more pressure so I see their other therapist Griff. If you like someone with strong hands Griff is your guy. A few moths go by and life is great. Love my treatment plan, and have no complaints other than the front desk staffer is a bit curt. A few more months go by and I get into a car accident (Sept 2019). This was the worst, because my body was in so much pain. I go to my regularly scheduled massage and am told all my following doctors appointments must be cancelled until I see the doctor for a new initial visit. Okay, not too big of a deal right? WRONG! The next appointment the doctor has available is 3 weeks away! Mind you- I'm in immense pain and am so stiff from the accident. I had a last appointment of the day with Dr. Andrew on the books (previously scheduled) and asked if we can just make that my "new initial visit" appointment. Apparently the new initial appointment visit is a 45 min appointment and my previous booking was only 30. So, you assume I've been seeing Dr. Andrew for over a year now and he just stays the extra 15 mins that day and sees me, right? WRONG AGAIN! I even ask the receptionist to speak with the doctor and explain the predicament to see if he can make this change and help me with the pain I'm in.... nope- answer is no. Well, you can only imagine how upsetting that is. So my adjustments get cancelled for 3 weeks straight until I can see Dr. Andrew for this "new visit". A week and a half later I come in for my normally scheduled massage and am told I cannot see Griff, because I have not done the new patient visit. I'm confused & dying inside because I've been looking forward to this massage for 2 weeks, so I can get some relief from the pain and stiffness I am in. Well this same not so lovely, terrible customer service, front desk staffer tells me I cannot see anyone until this "new visit". What?!? If you knew that 2-weeks ago why did you not tell me that upfront and cancel this appointment, instead of letting me go out of my way to get off early and show up for it!?!? Well at this point I start seeing Emrys (another massage therapist) more and tell him when he is being too hard on me. He is very good a therapeutic masseuse and that is what my body needed. Things are dandy for a few weeks, until I call and have to make some adjustments to my previously scheduled appointments. Found out insurance isn't covering some stuff so I had to cut back on massages and adjustments for the rest of the year. No biggie, cancelled some and re-booked others. Came in today for my end of the day appointment with Emrys and the front desk staffer looks at me and asks why I'm there. I say for my appointment, as she says "we don't have you on the books today". Uhhh what?! I double check my calendar and yep- there it is. She says that all my appointments were cancelled. So I was not going to be seen this week or in two weeks when I had my other appointment I made over the phone. All of this was said with little to no remorse or consideration. Call me crazy, but I was about to lose my mind. I have now been coming here for almost 2 years and am just blown off with a "that's not my fault and those appointments have been booked for someone else" - what?!?! I cannot even believe that this was happening or that it was all being handled so lightly. At this point I don't even know what to do. On the one hand I love the chiropractor and massage therapist, but cannot stand the treatment I receive from the front desk staff.

Dr. Jin is amazing and very skilled, she has worked with me and helped to lower my pain level…read moredramatically. She strives for the best in patient care and has worked her schedule to better fit my schedule.

Two years ago, I would have given them four stars. I have lived in Keystone Heights for over…read moretwenty years. In the past, my friends and family spoke highly of Dr. Jin. She is a nice woman, but her personal life has significantly interfered with her business. Most weeks, they cancel their scheduled patients for one reason or another. At this point, given her successful business, she should consider hiring a chiropractor to work in her office who is reliable. This community needs a steady chiropractor. My friends and family have had the same experience. Unfortunately, I have taken to driving to a walk-in clinic in Orange Park called The Joint. I would love to keep my business local, but to do that, we need a reliable chiropractor. Dr. Jin is an excellent chiropractor, but only when she comes to work.

Not only have I been going here almost as long as I've been IN Hawthorne, FL (over 20 years), but…read morethese wonderful, generous, Christian, warm-hearted, family people are almost like family to me. I have very few people I count as my true friends and David Trax and his amazing wife, Krissy are two of them. I cannot think of anyone I've received more helpful Heath advice from, support and kindness over the years I've been a patient here. This phenomenal chiropractor had been located in the shopping plaza down highway 301 for many years, but after a smoke filled bingo hall opened up next door, he was concerned for his patient's health so much that he moved south of his previous location. His new office is at 7200 SE US Hwy 301 and we all love his new digs. Not only are you greeted by the smiling face of his lovely wife when you walk in, but he's always accommodating and happy to see you. I've never looked forward so much to getting an adjustment from any chiropractor as much as I do Dr David Trax! (Personal note: this man cares so much for his patients that he actually found out I had COVID and went to the GNC store in Gainesville, bought supplements and vitamins for me and drove all the way to my home--which he's never been to--just to hand them to my husband because he was worried about me. We don't have insurance to use either, but we pay what our copay would've been/cash charge to people without insurance. He's worth every penny and so much more. The man is truly dedicated to the health and well-being of all his patients, going above and beyond--funerals, birthdays, graduations...he's involved with so many wonderful people who just happen to be his patients because HE'S a wonderful person himself!)

David likes to talk about his patients, no confidential code here especially how much money he has…read morelargely acquired from certain families and they just keep coming back and he could submit the bill to insurance but why when it would only save the customer money and he wouldn't get as much. Likes to talk about what he has accepted or been given from patients and gladly uses for example access to their property to fish or whatever is offered to his liking. But yet can not tolerate when the very people whom extended the offer would talk to him or even offer him to stay for dinner. So you know for certain He just wants to use your stuff He doesn't want anything to do with you. My family were patients for a little while in addition to profiling us based on the vehicle we drive or having nice things yet we are low income family and have Medicaid. Until he and his wife/secretary jealously decided, assuming that we must have had more money that he could get out of us he didn't want to accept our Insurance anymore because his excuse was the the paperwork. On numerous occasions singling my family out and stated he was not getting enough money and it was just a tiny $18 per person instead of his normal fee. Their 5 of us and it was no more than 10 minutes to see us all, of which 2 of my kids only sometimes we're adjusted and the other only 2 times he did any adjustments over a year span but he still charged the insurance company. Also numerous times pointed out we were his only customers that had Medicaid for low income. And still made us pay an additional copay that didn't exist because Medicaid requires no Co pay. But I was being generous. I stupidly assumed he cared about helping people, turnout I was so wrong. It's just your stuff and money he wants to have. If you ask any medical questions relating to anything other than adjustments like about the body he has no clue. So if you are wanting a chiropractor that only wants your money and doesn't care if your health is improving or not just so long as he gets the cash. Our Chiropractor now always smiles and is happy to take our insurance and does a wonderful job and never complains about how much he has to do or what $ amount he gets for us. Now we have a good chiropractor. See ya Dave you're a prick. You would have been a better Lawyer if you wanted to take advantage and rob people blind

Amazing, superb, fantastic, SPECTACULAR visit today. I returned after learning that Kelley (office…read morestaff) had returned. She is one of the very best and the main reason we (my daughter and I) chose to keep coming. After Kelley left, I left not long after. I left in January due to many office conflicts of "entitlement" expressed by employees related to the owner, and I was at my wit's end. These visits are designed to reduce stress and pain, not add to it. My appointments were ALWAYS perfect when Kelley was there. After she was gone, it was one mess after another, so after a 1 hour and 45-minute conversation with my insurance, I opted to stop coming. Today, I returned with pleasure because things were as close to perfect as they could be. I love the welcomeness, the friendly attitude, and the overall relaxing feel of the office. Trina, again - AMAZING part of the office. She and I enjoyed a brief chat and I have another contact if things go awry. Wonderful and professional attitude with a smile. Dr. Allen - my hip helper (metal body parts due to MVA) ... absolute pleasure, and after all this time, as soon as he saw me, he mentioned RED Fridays (Remember Everyone Deployed until they all come home) and remembered my chiropractic needs. I love that he remembered my USMC son and my farm. This is personal and professional care. I am happy to be back. next appointments include massage services. I will review it again after that. All I can say is my daughter, who works as a first responder, swears by the massage services.

Dr. Morse has golden hands! He relieves me of debilitating neck pain. He is also a very nice guy!read more

I've been going to Dr. Bailey for 5 years. My experience has always been great. Dr. Bailey listens…read moreand truly care. Lately I have been doing Acoustic Wave Therapy with Jacob. That's an incredible experience and I highly recommend it for back pain and inflammation.

Great office and services. Professional yet relaxed at the same time…read more All the staff is extremely pleasant. Appointment availability is great - always able to be fit in. Acoustic Wave Therapy with Jacob significantly reduced my shoulder pain.

Staff is welcoming and create a warm, friendly atmosphere. I…read morewas treated by another Chiropractor many years ago so I have something to compare Dr. Powell to. He's a keeper! Friendly, and takes his time explaining things every step of the way. I got the feeling I was in knowledgeable, capable hands, literally. I had sharp pain in my hip/lower back for a week, and after the first adjustment, it was gone. He explained the cause. I'll be back for a follow-up. Exactly what I was looking for in all respects. Excellent experience.

First time there. Great team all happy and friendly. Complete work up. Not rushed. Nice floors.read more

Chiropractors are excellent!! And their Myofascial massage therapists are top notch! I've never had…read morebetter. Mrs. Tammy, the receptionist is always cheerful and personable. I'm very happy with my care, every staff member has gone above and beyond for their patients and I'm always happy to come back,

Dr Sexton and the staff are some of the nicest people to work with. In this office, everyone is on…read morea 1st name basis and I love that. The massage therapist are wonderful and Dr. Sexton is amazing at putting me back together again when my I need an adjustment. This is such a family oriented practice. I really can't say enough good things about them !

Dr. Tracy has moved to a new location about 5 blocks away. She's a great doctor for aches and…read morepains. Very knowable.

We've been seeing Dr. Tracie for about 3 years now due to injuries received in an accident. She's…read moreextremely knowledgeable in her field as well as overall physical health & wellness. She takes the time to listen and then offers practical and useful advice for pain relief-- taking both a physical and mental approach. Dr. Tracie is so nice and she takes her time in helping relieve my pain in the clinic, explaining everything she is doing and why she's doing it. I do feel so much better for days at a time after I leave there. It's so hard anymore to get medical practitioners to listen; I'm so thankful she does!