Nanny Ninja sucks in child care services. Do not trust them at all.
I am writing this to the parents who are looking for a safe responsible professional source to provide their families' needs particularly their kids. They are not responsible and leave your family unsupported if anything, even health or safety concerns happens to your kids or your family by their unprofessional nannies.
As a father of two with the years of experience of managing hundreds of people in several companies across the world and working with many international firms, I strongly believe that Nanny Ninja is the most unprofessional unresponsive company (if we can name it a company) I have ever seen.
The nanny they sent us was a horrible experience for my family, particularly for my kids. She did know nothing about taking care of the babies, was lazy, was unprofessional, and most importantly was a LIAR! As a client, even with her unsatisfactory performance we gently paid the wage in full and reported company about the poor performance and our safety/security concerns from the beginning minutes of her work. At the end of the day she was fine to continue her work the next day, but we did not want and informed company about it.
Company response expected to be supportive and immediate to replace the nanny and take the responsibility of their commitment to us for providing help in those agreed days.
But we not only did not receive a supportive action from them, but company cancelled their agreement without considering the tightness of my family situation based on some false statements.
Nanny Ninja as the company who should have been responsible for this mess but was not, made a lot of stress, safety and security concerns for my family. I was seriously concerned particularly as Nanny Ninja owner claimed that they had recently employed this girl and had no enough experience with her!
Nanny Ninja! You should be ashamed! You had sent an unprofessional stranger to my family who had hurt my little 12-month-old baby mentally and emotionally but did not take the responsibility of your failure??!!! What do you know about kids' and families" safety, security, peace of mind?? What do you know about professionalism??? Is it your job to protect yourself and your untrustworthy, undeserved nanny but not to protect your client, particularly the health and the safety of their two little kids, from a harmful nanny???? Shameful! That amount of placement fee that you have refunded, which you should have to, because you did not deliver your service does not compensate the level of stress, pressure and concerns you imposed to my family.
We always reserve the right to complaint against Ninja Nanny for their poor, untrustworthy and fake service. read more
