I took my car to get an inspection sticker. Well walked out with an estimate of 1500 dollars and…read morethey failed my car. So I took it for a second opinion and I just needed front brakes.everything else passed. So my advice if this shop tells you your car needs a lot done Get a second opinion Will never step foot in that place again.

Everyone is great- accept the witch behind the counter. It's too bad because everyone else there…read moreseemed very nice

I had the absolute worst car repair experience of my life at the Portland St.Auto &Body this past…read moreweek. My auto ran over a chunk of metal on Route 95 N near Exit 48 . It caused a flat tire immediately. AAA was called and they came and removed the flat tire and put on our spare. We then drove the car slowly to the Portland St. Auto in Bridgton and when we arrived showed them the damaged tire, rim and hubcap and described how it was caused .by running over a metal object on the highway. We asked them to repair the damages. A week later on August 6 , they said our car had been repaired for $268. We then used the car sparingly until 8/31 when we noticed that the steel belts on the replacement tire were exposed through the rubber of the tire. This was very troublesome because it meant the "repairs" to our car had lasted only 3 weeks. Also, seeing the condition of our tires it also meant we were in danger of a tire suddenly coming apart putting me and my family in danger of being in an accident. We brought the car back to Portland St. Auto immediately and asked them to fix the damages which were supposed to be fixed back on 8/6. They said that would cost $603. for a new lower arm/ball joint replacement,new tires and alignment. I spoke to the business owner,Dale about my disapointment with their work and he said that I never told them the repairs they did on 8/6 required a new lower arm replacement. I asked him why didn't they look at the under carriage of my car for damage after I had brought it to them for repairs. He refused to accept any accountability for their obvious oversight and lack of attention to detail. So my advice to any potential customers is to be very cautious about dealing with this company which lacks accountability for their work.

This company does not care about people that they gave estimates to over a year ago now. Dale said…read morehe would paint several panels on my car back in April of 2021. A year later and I can't even get them to answer when they can do it. The paint is peeling off and looks terrible and would have liked to have had it done by now. Busy is one thing but continuously just ignoring people is just plain rude. If you want something done here you better be prepared to wait forever.

Took my Jeep to these guys to see what it needed for a sticker. These idiots don't know the…read moredifference between a skid plate & frame components. Telling me the radiator & transmission cooler are one unit, totally wrong. Either they're effing stupid or they think I am. Don't waste your time. Overpriced morons!!!

I highly recommend this garage, they go above and beyond to repair your vehicle !! The owner worked…read moreovertime to get my repair done, (total engine replacement). He showed a dedication to his customers that is m very rare to see these days!

The best place that's been around the longest in Maine! People that actually care and will help in…read moreanyway they can.

Waited over 6 hours for a 2 - 3 hour warranty service. Had to keep asking for an update. Did not…read moreprovide alternate transportation or accommodation as required in the warranty.

What I like most about ST (specifically Windham) is when I sit in the waiting area and listen / see…read morethe interaction between staff and customers, I can just feel how customer-centric ST is. There is great knowledge and expertise of products and services, things to think about, how things are done, what's really important, and others. It's not all about selling the higher price products and services, it's about what choices the customer has and the pros and cons of those choices. It REEKS of integrity! OK, the service took a little longer than expected, but there was good communication and customer courtesy because of time needed.

The team at this location went above and beyond their job description to provide me with the best…read morepossible product and price possible! The manager there was professional and down to earth which was just the sweet topping on my most pleasant experience to date! I highly recommend this business and encourage the valuable team members that work at this company to keep up their efforts and hard work bc the most important people, the customers, do take notice and are appreciative of all you guys and girls do day to day! Thank you.

Top notch service. My jeep threw Srv4wd code and I called on a Monday evening to see if they could…read morelook at it. They said come on by in the morning. The owner squeezed me in, took a look, pulled the codes and got it on the lift. Found some broken wires and I was on my way in a couple of hours! This was great because if it wasn't fixed, my 8 day Overlanding trip would have been a bust! Thanks Black Bear Auto!!!

Got a problem with your car? This is your place to get it fixed. Friendly service, fair pricing,…read moreexpert work. They work on all different stuff, but even more recommended if you're a Jeep person - no place better to get that lift installed!

Fair. Honest. Quick. Have been working on my car for 4…read moreyears. Waiting room is super cramped.

The prices they charge are exorbitant. Priced well over a fair market value for most shops locally.read more

The only person to touch my vehicles for 20+ years. They stand behind what they do, especially if…read moreyou listen to their suggestions. The new shop is also well equipped.

This place is a dump. I used to have work done here until…read morethey tried to reuse a head gasket (resulting in a leak) and then wouldn't stand behind the work. I also had an ex employee who recognized my truck tell me they had used spray paint (instead of fluid film) to coat the underside of my truck.