I had ordered 4 new tires over the phone the day before and contacting my credit card company of…read morethe amount since it was a high purchase with the quote given to me on the phone, and I had asked the total price with taxes included, balancing, mounting, and was given a certain quote. I had told the person on the phone that I would be sending my credit card with my husband to pay, but NOT ONCE did they tell me there was an extra 3% surcharge if paid with a credit card; they mounted the tires, put them on my car, and when done than they decide to tell my husband of the 3% surcharge that was like $18.00 more added on if he swiped my card, but what was he supposed to do just drive off, that's theft or have them remove my tires?? My husband had went inside and even repeated the quote back to them before the tires were mounted, and NOT ONCE was anything said about a surcharge or asked how he would be paying for them. They didn't even have a sign placed in a visible location that stated the surcharge; it was located on a bulletin board as you entered the garage area where customers aren't allowed. Now how is that even legal? I called back up there after my husband informed me of the situation once he was back home. I tried to explain to them that I WAS NOT informed about the surge charge beforehand and I wasn't expecting to pay that extra $18.00, I got met with them NOT caring and rudeness to the point I told them I'll NEVER do business with them again! Now, if they had informed me that they charged the surcharge on Credit cards I could have made a choice if I wanted to finish the transaction on the phone, but they took that from me by forcing my husband's hand to have to swipe my card after the service because he didn't have the cash to give or a check to write and that is just Bad business ethics and just plain wrong!! ERR!

Our office van had a flat in our parking lot and we were unable to properly jack it up to put on…read morethe spare. Even if we could, we would still have to drive somewhere else to have someone fix it on their schedule. On Call quickly sent a repair truck and they were able to jack up the van, remove the tire, repair it and put it back on in a matter of minutes right there in our parking lot. Very convenient.

Great service and competitive prices! They work on a lot of different makes and do good work.read more

The owner promptly responded after my review on his company Facebook page was posted. He said he…read morewould get the information regarding my experience and get back with me. Here we are a week later and not a peep!! I guess he just wanted to make it appear as if he cared via the comments on the review. Turns out he couldn't care less about his customers.

Called today and talked to Doug. I was looking for an obscure part for an older Lexus. He didn't…read morehave it at the ready, so he went looking to find it and called back with the results. Didn't work out today, but we'll be looking to buy from them in the future!

Looking for a body part for my 2016 car, called them hoping they would have it. They did not,…read morewhich wasn't a surprise. But, the guy on the phone was quick to help me locate one. Several states away, but it can be shipped. I appreciate that, because he certainly didn't need to help me find one, and I did not ask him to. Great customer service even though I ended up not being a customer. I will definitely try them again when something else is needed.