I just called to try to get information on their parts inventory. A very grumpy woman answered,…read morewith men basically, talking extremely loud. I asked could she hear me she said no and hung up. I called back and this time I asked her if she could hear me, and in just an ugly voice she said "WHAT DO YOU WANT", I said nothing thanks and hung up. I don't care if they have discounted gold, don't deal with people that don't treat a customer with any respect, it is an indication of how they will handle any issue that goes wrong.

This is a great salvage yard. I can't thank Renee enough for going in the back and uninstalled then…read moreinstalled the window hinges for the back window on my 2001 Explorer. Thank you again! Great people!!

Called them a couple days prior about a used part they had for sale at $150.Called them morning of…read moreday they were supposed to have it to make sure we were on the same page.They said they would call me back after giving me some excuses.Showed up right before closing time,they weren't ready.I sat around waiting for them to remove part.Time to settle up,the guy in charge,jacks the price up $50.Telling me it will help pay his mechanics overtime for staying later.Beware.

Worst customer service ever. Very rude. One person tells you one thing and another tells you…read moresomething else. 100000000000% do no recommend going to this place for anything

These guys are amazing! Cooper is the best, they went out of their way to help us on a Sunday…read more Would totally recommend.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Great service, treats your car like it's his own. He replaced my alternator and it was very helpful…read morethat he could come to me.

Want to much to diagnose when it's not complicated. People normally get charged 25 to 50 in this…read morearea

Austin at Advance Auto Parts was super helpful and friendly! He took the time to help me figure out…read moreexactly what I needed and made the whole process really easy. He was knowledgeable, patient, and had great customer service. I really appreciated his help and would definitely recommend asking for Austin if you need anything!

Advance Auto Parts on Boone Heights in Boone, NC is the most sleazy business in Boone. Shady…read morecharacters with little knowledge, false information, cash register in a dark corner away from the public --makes your skin crawl! Returns are impossible.. They advertise one thing and then say something else when you get into the store. I will never shop there again and have reported them to the BBB and NC Attorney General's official. Their Corporate Office in Raleigh now has a case number for them for investigation... find another store for auto parts... anywhere in Boone is better.

Very knowledgeable and helpful. Had the parts I needed for my 2011 sequoia and easy to do business…read morewith.

Completely unknowledgeable but friendly. Wrong parts are common and most of the time they cannot…read moreeven find them on the shelf.

Stopped here to have rattles in the running boards on my year-old truck fixed, since the dealership…read moresaid this is where the running boards came from. It turns out the boards came from somewhere else, but they took the time in the middle of their busy day to fix the problem anyway. Don't find service like that everyday! I will shop here for running boards for my next truck. David M.

The crew at Rhino Linings of Bristol is excellent and their products and services speak for…read morethemselves. We really appreciate you all! We had our GMC short bed done and it is awesome!

Do Not Let This Idiot Near Your Bicycle Let Alone Your Car! I left my car with him and told him…read moreexactly what I wanted him to do including a written list left on the front passenger seat. 1. Replace radiator fan with the one in the trunk. 2. Check the transmission fluid and replenish if needed. 3. Find electrical short in the driver door that controls the alarm that reminds you that the ignition key is still in the switch. Weeks later he called to tell me was still waiting on the "fan" to arrive so he could put it in. Also, that he had to flush out the transmission and replace all the seals due to the fluid "being burnt up". And that after "hours and hours" of looking he could not find the short. I called him back to remind him that the replacement fan was in the trunk, the transmission fluid was fine when I drove the car to him, and I had told him exactly where to find the short. He then said that the fan would not fit (two separate auto stores said it was an "exact match"). He stated that the fluid was "gummy" and he still did not know where the short was. When I paid the bill, He had charged me $1100.00 for labor alone, not counting parts. He is either completely incompetent or a crook, OR BOTH!

Friendly, fast, great workmanship. New alternator, topped off ALL the fluids, radiator cap (no…read moreclue where it disappeared). This was during a snow & ice storm weekend, but the old man took care of us with no waiting. Pricing was very reasonable. Thanks!