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    W & W Salvage

    3.0 (2 reviews)

    Services - W & W Salvage

    Vehicle battery testing

    Car buyers

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    11 months ago

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    CarMax

    CarMax

    (22 reviews)

    Recently purchased a new truck from Carmax. After searching dealers and online searches I found…read morewhat I wanted at a fair market price. I had no trade in. From my research they have the best out the door price with a 299.99 Doc fee. I had found these fees to be in excess of 800.00. So you have to know what to add for your out the door price at any dealer. In the first week I found some mechanical issues that I wanted addressed. The service department was first rate in communications and addressing my major issues at no charge. I would have given 5 stars but for one practice I disagree with and am having to handle myself. If a remote (key fob) was lost by the previous owner it becomes your loss. They will provide one key fob and one extra key. All new cars come standard with two fobs and in the case of the truck it is the only way to use remote start. It will most likely cost in the range of 200.00 to get a remote for my wife. This practice puzzles me because they addressed much larger problems with a smile. Ask before you sign the papers how many key fobs the vehicle has because it may have only one. I hope they change this practice, sometimes it's the small things that could easily be addressed that bother you. I would buy another Car at Carmax in Hickory.

    Totally regret purchasing a car from Carmax Hickory, North Carolina. Purchased it on 88, they said…read morethey send me a hard metal tag. Never received it call. This is me having to take my time out of my day to call them Because not only unprofessional to the max. They are extremely ignorant. Once again, I'm recall again being put on for three minutes 14 minutes for the entire call until Tina, who is the rudest person I've ever done business with she lacks business savvy, she was missing on the day they taught manners and how to be professional. She was so rude.The guy before her said oh well things get lost in the mail. I said no we're not gonna use that one. This is the third time, oh well maybe since you live in an apartment things don't get there on time I said no that's not accurate. She stated that it was sent out 10 days later well I never received it they on the mail. I said no it's not the mail now months later so my son called last said oh you should've gotten did indeed , didn't receive it. To prove them wrong once again, didn't fit in your mailbox, I do have a mailbox and if we get anything larger than can fit in our mailbox, they put a key into your mailbox and I've had numerous things sent that way. Sounds like you're making one excuse after 100 more. Then Tina says well here's what you can. Do you go to the DMV, I've already been twice lady, had no problem title. So she wants me to make another errand to go to the DMV of all places and she said pay for it and then I will reimburse you we all know that putting all the work on me my my money numerous . Should've used Carvana. Also, I took the sticker off the back of my car my car not there so they use it for people to get free advertisement my car don't put a damn sticker on there of yours. The worst experience of my life.

    W & W Salvage - autopartssupplies - Updated September 2026

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